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Click here or scroll down to respond to this candidateCandidate's Name
Street Address North East Miami Gardens DriveMiami Beach, FL Street Address
EMAIL AVAILABLECell: PHONE NUMBER AVAILABLEService oriented with more than 10 years of customer service and clerical experience with excellent staff assistance record and client satisfaction. Enjoyable at managing guest experience, responding quickly to guest needs, and using effective communication between departments. Able to function well in high-stress environments with professionalism and courtesy. Comfortable at working in coordination with staff and management at all times. EXPERIENCE09/1999 04/2005Sales representative, Marshall Department StoresAssisting customers with product information and personal decision. Answering questions regarding warranties. Collaborating with staff in different departments.01/2004 06/2015Front Desk Receptionist, Dr. Ivan Dario Castao Office Greeting and assisting customers with the office information and schedules. Telephone and reception clerk. Assisting staff with clients appointments, paperwork, insurance verification. Customer service with daily in-line waiting patients. Coordinating internal staff daily activity. Data entry with different enhancer software like XXX. 12/2019 04/2020Concierge, Apartment Rentals ServiceGreeting and assisting prospects, visitors, hotels guess, and residents. Phone operator. Supporting management with paperwork, rental information to prospects, work orders for the residents, providing welcome kid, and assisting occupants with the access and use of webpage for payments and other matters. Assisting security staff by reporting 911 emergencies. Acting as a management back up after office hours.03/2022 07/2023SCIS Air Security SupervisorChecking IDs, on all personnel with access to cargo and SIDA area. Ensuring cargo accepted for all cargo flights is checked according to TSA regulations (ACISP). Completing reports as required for TSA Audits. Checking seals and opens trucks, recording all high-value shipments. Informing CCTV of all high-value shipments arrival. Performing checkpoint screening functions such as: Using the walk through or handled metal detectors, using X-Ray scanners, challenging all MDAD badge holder, among others. EDUCATION07/1998Escuela Andres Lujan Vazquez, Tcnico Medio en Economia y Contabilidad 07/2002Miami Dade College, Credit EnglishSKILLS Bilingual (English and Spanish) Office Family (Word, Excel, Outlook) Data Entry Technical (familiar with enhancer software andequipment) Excellent communication with staff Great customer service |
