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Detail-oriented and self-motivated Administrative Assistant. Expert at problem-solving, and optimal assistance, and known for increasing productivity and relieving the workload of managerial staff. I am looking for an opportunity to use my skills. Administrative AssistantPHONE NUMBER AVAILABLEEMAIL AVAILABLERockwall, TxExperienceAdministrative Assistant Apex Systems03/2021- Current-Obtains files and records according to legal and corporate requirements. Handle confidential work material and update spreadsheets and databases to track, analyze, and report on performance and sales data-Keep track of new hires and interviews, oversee financial obligations for Account managers and recruiters, and anticipate the needs of Senior leaders-Manage incoming correspondence to enhance employee performance and reduce time spent on processing and responding-Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments-Liaised between departments to facilitate communication and keep appropriate parties updated on project developments-Provided input and feedback on departmental initiatives, directives, and strategies to contribute to project successCRC Associate Apex Systems (remote)01/2021-03/2021-Reviewed medical documentation and approved/denied paid leave of absence for employees impacted by COVID-19-Identify and solve problems that may arise, sometimes with limited information, and facilitate a smooth return to work for employees returning to the workplace-Maintain system records to ensure accurate and timely information/documentation-Consult, coordinate, and partner with our third-party administrator, HR, Safety, Legal, Payroll, Benefits, team members, and other departments/systems as appropriate-Proficient in Google Suite, Salesforce/CRM, Zendesk, Slack, Microsoft 365, Sharepoint Customer Service Rep Statefarm02/2020-11/2020-Managed multiple computer applications including Salesforce and ECRM-Recommended products to customers, thoroughly explaining details.-Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.-Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.-Provided primary customer support to internal and external customers. EducationJune 2015Diploma, Wylie High School, Wylie, TXCERTIFICATIONSGoogle: Project Management Expected to finish 10/2023 Certification12/2023- Expected to finishGoogle: Project Management |