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Pflugerville, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAwesome customer service oriented person. Aptitude to learn quickly. Knowledgeable in many service fields.Authorized to work in the US for any employerWork ExperienceProgram Specialist IVeterans Land Board - Austin, TXAugust 2016 to Present-Streamlined data entry process for the department monthly report-Decreased the turnaround time for travel reimbursement-Audited and edited all of the department's policies and procedures-Reduced the contract monitoring tool meetings from 30 minutes to 15 minutes by clearing out redundant information on the spreadsheetsExecutive Assistant IGENERAL LAND OFFICE - Austin, TXAugust 2015 to August 2016-Assisted the CFO in the daily Administration of the Financial Management program area-Reconciled all purchases for The Alamo-Ensured that each new employee had telephone and computer access-Developed policies and procedures for the program area- Input data for new mineral and surface leasing accounts-Prepared all program area files for storage-Contact person for retrieval of files from storage-Organized all meetings, events and program area file room Administrative Assistant IIGENERAL LAND OFFICE - Austin, TXApril 2013 to August 2015-Acted as backup to program area supervisor, administrative assistant and program specialist-Input payment data for agency vendors-Served as records management liaisonEducationBachelor's in Business ManagementSt. Edward's University - Austin, TXAugust 1999 to December 2000Associate in Liberal ArtsChaminade University - Honolulu, HIMay 1993 to May 1994Skills Data Entry Microsoft Office, sorting files, transcription Scheduling Outlook Medical Terminology Organizational Skills Excel Filing Receptionist Cashier Documentation review Typing Records Management Financial Management Personal Assistant Experience HIPAA Administrative Experience Office ManagementMilitary ServiceBranch: U. S. ArmyService Country: United StatesRank: SergeantAugust 1989 to May 1997Served as Administrative Specialist and Executive Assistant to Division Commanders. Processed awards, retirement paperwork, separation paperwork and oriented new soldiers to unit. Commendations:Meritorious Service Medal and Army Accommodation Medals. AssessmentsCustomer Focus & Orientation  Highly ProficientAugust 2019Responding to customer situations with sensitivity. Full results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.