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SummaryDependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.ExperienceInventory ManagerSGS Consulting  New York, NY01/2022 - 09/2023Lead a team of 10 inventory associates.Plan inventory control levels to fit the needs of Customer Service Associates. Execute reports and analyze data regarding inventory and deliver data to management. Create new inventory numbering systems and intergraded software to track inventory. Record daily deliveries and shipments to reconcile inventory. Residential Advisor ManagerEclaro International01/2022 - 08/2023Promoted a high level of awareness of how to appropriately handle and respond to resident abuse, violence, and self-injury incidentsProvided a high level of customer service to all residents in collaboration with the front desk staff by ensuring that all requests were metDeveloped a high level of awareness of residents' health and safety needs, working closely with the nursing staff Directed an average of 200 residents per dayAdministrative AssistantDocGo01/2021 - 12/2022Maintained a high level of professionalism and provided excellent customer service to all company clients Answered customer questions about available products and services. Entered information onto digital systems to maintain data quality and accuracy. Compiled records, materials and forms needed to handle different requests. Met legal requirements by correctly completing important forms. Proofread and edited documents and reports for staff. Interpreter (Spanish)Language Line Soloution  New York, NY01/2020 - 12/2021Achieved accurate translations by using reference materials like dictionaries and digital terminology resources. Determined and conveyed meanings of conversational speech and official presentations. Listened to speakers' statements to determine meanings and to prepare translations using electronic listening systems.Translated documents with careful approach focused on maintaining original meaning and tone. Checked specific words and phrases against official sources to maintain intended meanings. Customer Service RepresentativeNCO Group  Greensboro, NC01/2020 - 12/2020Roberto GallegosNew York, NYEMAIL AVAILABLEPHONE NUMBER AVAILABLEHandled customer inquiries, answered questions, and resolved problems in a timely manner Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product salesMaximized satisfaction by anticipating needs and consistently offering expert support. Managed customer calls efficiently in fast-paced call center environment. Enhanced customer satisfaction with fast, knowledgeable service. EducationBachelors in Behavioral ScienceGrand Canyon University08/2025GEDYouth Build Brownsville  Brownsville, TX08/2018