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Click here or scroll down to respond to this candidateCandidate's Name
Norwood MA PHONE NUMBER AVAILABLE EMAIL AVAILABLELinkedin URL: https://LINKEDIN LINK AVAILABLE SummaryCustomer Service Professional with proven customer support ability, negotiation skills, and strong market knowledge in the position of a Customer Service Insurance Representative. Coming with honed skills in Marketing Management and 5 years insurance sales and customer support experience. ExperiencePresident/Secretary: The exact name of the corporation is: 144 PITCLIMBERS INC. (Non Profit): RANDOLPH MA MAR 2018 - PRESENT The Purpose of the corporation is to engage in the following activities: PURPOSE STATEMENT: Said Corporation is Organized Exclusively for Charitable, Religious, Educational, and Scientific Purposes, Including for such purposes, the making of distributions to Organizations that qualify as exempt Organizations under section 501(c)(3) of The Internal Revenue code, or the corresponding section of any future Federal tax code.THE SPECIFIC PURPOSE OF THE CORPORATION IS: To provide a Support System to Sons of Single Parents.SOME SERVICES OFFERED: COUNSELING, WELLNESS CHECKS FOR SONS AND PARENT HOUSEKEEPING TRAINING IN HOME ECONOMICS SINGING/DANCING LESSONS INTERPERSONAL SKILLS DEVELOPMENT BIBLE STUDY COSMETOLOGY/LASH TRAINING CERTIFICATION LIFE INSURANCE PRODUCERS TRAINING FOR STATE EXAM YOGA/MEDITATION COURSEWork History ExperienceBENEFITS COUNSELOR MORNEAU SHEPELL, NORWOODMA JUL 2019- FEB 2022 Answered incoming calls while navigating the enrollment system Effectively utilized tools and resources to assist, and provide superior service to customers 1Worked independently in a fast-paced, team-oriented environment Provided a consultative experience and communicated accurate answers regarding products Handled inquiries by communicating in a clear, concise and confident manner in order to provide an excellent customer service experience Accurately entered all information related to the call for reporting purposes Worked with internal business partners to achieve business unit results Resolved all inquiries that required research or additional information by utilizing the appropriate resources, and provided timely follow up as necessary Ensured that all transactions were submitted in a timely and accurate manner and that carrier, state, and company guidelines were adhered toRETAIL/ASSEMBLY ASSOCIATE SIMPLISAFE, BRAINTREE MA DEC 2017 APR 2019 Responsible for Retail production Ensured clients orders were filled Grew customer based and increased restaurant social media accounts by 19% through interactive promotions, engaging postings and contests. Created and implemented staff health and safety standards compliance training program, achieving a score of 99% from the Board of Health. Successfully redesigned existing inventory system, ordering and Refurbished System storage practices, resulting in a 6% decrease in Material/Reprogramming waste and higher net profits. Directs development of long-range Division goals and program plans, reports progress of division programs, and leads Division efforts to implement effective program evaluation, planning, coordination and integration, performance management, and quality improvement efforts MARKETING ASSOCIATE KEY PROMO SOLUTIONS, QUINCY MA NOV 2015 APR 2017 DEVELOPS STRONG COMMUNITY PARTNERSHIPS. COORDINATES ACTIVITIES AND COLLABORATES WITH OTHER DEVELOPS, COORDINATES, IMPLEMENTS, AND EVALUATES STRATEGIC PLANNING INITIATIVES AND THE NECESSARY RESOURCES TO ACCOMPLISH THOSE PLANS IN ACCORDANCE WITH THE AGENCY'S STRATEGIC PLAN AND MISSION, VISION, AND VALUES, FOR ENSURING COST EFFICIENT ELECTRICITY RATES. COUNTY DEPARTMENTS, STATE AGENCIES, AND COMMUNITY SERVICE GROUPS. REPRESENTS THE AGENCY ON COMMUNITY AND STATE ADVISORY AND PLANNING BOARDS; PARTICIPATES IN VARIOUS AGENCY AND COMMUNITY COMMITTEES OR SPECIAL PROJECTS, PARTICULARLY AS THEY RELATE TO NATURAL GAS BENEFITS AND CONSIDERATIONS. PARTICIPATES IN DEPARTMENTAL EMERGENCY PLANNING AND RESPONSE ACTIVITIES. PROMOTES PUBLIC HEALTH/COST EFFICIENT NATURAL RESOURCES WITHIN THE COMMUNITY. TAKES PERSONAL RESPONSIBILITY TO PROVIDE EXCEPTIONAL DOOR TO DOOR CUSTOMER SERVICE SALES, IN ORDER TO PROMOTE AND MAINTAIN A POSITIVE PUBLIC HEALTH IMAGE, CONSTRUCTIVE WORKING ENVIRONMENT, AND FOSTER PRIDE AND PROFESSIONALISM IN THE WORKPLACE AND COMMUNITY. PERFORMS OTHER DUTIES AS REQUIREDASST/BUSINESS REGS DEPT OF CONSUMER AFFAIRS, BOSTON MA NOV 2008 - JAN 2015 AS A RECEPTIONIST I STAFFED A RECEPTION AREA WHICH IS THE MAIN ENTRY FOR APPROXIMATELY 150 EMPLOYEES ON THE FLOOR AND FOR MEMBERS OF THE PUBLIC SEEKING ASSISTANCE. THE RECEPTION AREA IS WHERE EMPLOYEES CAN LEAVE INFORMATION FOR OTHERS, WHERE INFORMATION CAN BE COLLECTED, AND WHERE PEOPLE FROM OUTSIDE THE OFFICE CAN REACH A LIVE PERSON. 2 ALL INBOUND CALLS ARE ANSWERED BY THE RECEPTIONIST/ASSISTANT WHILE GREETING VISITORS TO THE FLOOR AND PROVIDING APPROPRIATE GUIDANCE AND REFERRAL INFORMATION. MAINTAINED A PROFESSIONAL AND RESPECTFUL APPROACH WHEN ASSISTING OTHERS. ASSESS THE NEEDS OF VISITORS AND PROVIDE THE APPROPRIATE COMPLAINT FORM AND INSTRUCTIONS FOR COMPLETION . COORDINATE COMMUNICATION AND FOLLOW-UP WITH DIVISION STAFF WHEN NEEDED; MAINTAIN FAMILIARITY WITH OFFICE CONTACT INFORMATION AND STATEWIDE REFERRAL INFORMATION TO BEST DIRECT VISITORS. KEEP UP TO DATE WITH PROTOCOLS AND PROCEDURES FOR THE VARIOUS DIVISIONS WITHIN THE BUREAU AND FOR THE ATTORNEY GENERAL'S OFFICE, IN GENERAL; MAINTAIN UP-TO-DATE RECEPTION INSTRUCTION INFORMATION; IN ADDITION, THE RECEPTIONIST WILL PROVIDE ADMINISTRATIVE ASSISTANCE TO THE BUREAU, AS NEEDED. DUTIES INCLUDE BUT ARE NOT LIMITED TO: PREPARE AND MAIL CORRESPONDENCE. EDUCATIONMASSASOIT COMMUNITY COLLEGE SPRING 2010-2011 HUMAN SERVICES, BROCKTON MA. 02302 Skills & Abilities Accounting & Budgeting Proficient with POS systems Excellent interpersonal and communicationskills Poised under pressure Experienced in most restaurant positions
Fun and energetic Knowledge and understanding of principles,practices, techniques, and procedures as relatedto public health, health planning/Naturalresources and education, management, andpublic administration required.Activities and Interests Knowledge and understanding of vulnerablepopulations and barriers to health. Acquiresand maintains complex and technicalknowledge of new and emerging public healthtrends, Public Health 3.0, best practices,policies, programs, stakeholders, and otherinformation as necessary to support theachievement of the agency's goals.Theater, environmental conservation, art, hiking, skiing, travel, writing 3 |
