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CONTACTEMAIL AVAILABLEPHONE NUMBER AVAILABLENew York, NYLinkedInCERTIFICATIONSProsci Integrating Agile and ChangeManagementSAFe 6 SAFe Practice Consultant(SPC)SAFe 6 Agile Product Management(APM)SAFe 6 Product Owner/ProductManager (PO/PM)ICP-ACC Agile Certified CoachICP-APO Agile Product OwnerCertified Scrum Product Owner(CSPO), Scrum AllianceCertified Scrum Master (CSM), ScrumAllianceData Analysis for Management;London School of Economics andPolitical ScienceSKILLSAgile CoachingAgile CeremoniesSAFe, Scrum, Lean and KanbanChange ManagementAgile TransformationsTraining and DevelopmentJIRA and ConfluenceWORK EXPERIENCEAgile ConsultantOpenClassrooms- currentDelivered coaching, training, and mentoring to stand-up new Agile teams, ensuring a smooth Agile transition, and resulting in teams being ART- ready 2 weeks in advance of scheduleConducted trainings on SAFe roles and events to support a nine-team, 1- year transition from Waterfall to AgileGuided Agile Product Management processes, emphasizing MVP planning and execution, resulting in a 20% improvement in delivery time and a 30% Net Promoter Score (NPS) increaseIncreased team velocity by 30% within 4 months of coaching Backlog management, flow accelerators, and Inspect and Adapt methods Coached Scrum Masters and Product Owners to achieve a 20% increase on monthly assessment scores within the first quarter Reduced the number of defects in production by 75% within 10 months of coaching transparency methods and Built-in Quality practices Scrum MasterNew Jersey Natural GasMarch 2022 - April 2023Facilitated Scrum ceremonies and coaching sessions for project teams and leaders to enhance agility and ensure 95% on-time sprint deliveries Collaborated with Product Owners on Backlog Management, optimizing resource utilization, and refining delivery timelines and communication needsImplemented continuous improvement practices to handle blockers, manage risks and dependencies, and improve outcome metrics across 5 teamsProvided educational support on SAFe and Lean practices to the Lean Agile Center of Excellence (LACE). A Learning and Development initiative that accelerated the Agile expansion to 80% within a year Conducted change readiness assessments, identifying barriers to Agile adoption, and utilized ADKAR techniques to manage resistance Coached teams on engaging Continuous Learning and Innovation practices in Liquefied Natural Gas (LNG) distribution processes which resulted in a 2 to 3 year capacity surplus of LNGAgile CoachMENELIK GOODWINEDUCATIONMasters of EducationLearning Design and TechnologyPennsylvania State University- currentBachelor of ArtsOrganizational Behavior andChange ManagementNew York University (SummaCum Laude)WORK AUTHORIZATIONUnited States CitizenAgile Coach/Change ManagerSol Petroleum2013 - 2022Implemented improvements to Agile and Change Management practices, expanding Agile implementation from 20% to 90% across the LATAM and Caribbean territoriesFacilitated value stream identification processes to support a bio-fuel product line that achieved a 35% market share growth between 2016 and 2019Contributed to the Office of Change Management plan for shifts to expand decarbonization initiatives, resulting in clean energy department upgrades and 100% retention of talent assigned to Green projects from 2015 - 2019Upgraded training on continuous improvement methods for gas distribution teams, resulting in improved safety standard adherence and a 6-figure reduction in annual fuel transportation costs Coached product teams on market segmentation and human-centered design approaches to bunkering, driving expansion into the Spanish and Portuguese luxury yacht markets in less than 18 months Adjunct LecturerCity University of New York - Lehman CollegeJune 2017 - September 2017Designed and delivered courses on the Scrum Framework to graduate students preparing for the Professional Scrum Master (PSM) 1 Certification exam. Received an average student satisfaction rating of 4.9/5.0 with the entire cohort achieving certification Mentored 12 junior faculty members on a project integrating Agile with the Kotter 8-step Change Model. The project was awarded 1st place in the Summer Programs and Campus Initiatives and received funding for an additional yearSet up a Community of Practice for continuous learning on Agile methodologies. Maintained 100% student retention and awarded for exceptional course content and delivery in the Continuing Studies program