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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Woodlawn AvenueValley Stream, NY Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARY: Highly competent individual, seeking a position to utilize my business experience as a mortgage processor. Self-motivated professional with the ability to work effectively under pressure independently or team basisEXPERIENCE:12/05 11/03 Priority Concepts Inc., Melville, NYEmployee Retention Credit ProcessorCollaborate closely with clients to gather, review, organize and upload IRS required documents into the portal.Maintain consistent follow-up with clients via phone, email and text to ensure all tasks completed in a timely manner.Build cultivate and strengthen relationships by providing exceptional customer service throughout the processOperating System Salesforce06/18- 06/22 Sprout Mortgage, RemoteAccount Manager- Non QM Loans- Wholesale and CorrespondentProactively monitor pipeline including but not limited to status of conditions, suspended loans, aged loans and file movement to ensure closing deadlines are metReview all documentation provided by brokers to meet underwriting guidelines and loan product requirementsWork closely with underwriters to understand conditions and explain to brokersProvide exceptional customer service throughout the processOperating System Encompass03/15- 06/18 Planet Home Lending, LLC, Melville, NYProcessor- RetailVerifying conditions of approval which includes analyzing income / assets documentationLightly review title and at times request documentation from borrower to help clearProcess subordinationsAnalyze and review files for completeness and accuracyCoordinate closing activitiesMaintain high level of customer service by being proactive in communicating with customersProcess VA, FHA, USDA refinances, Conforming and Non Confirming and purchase loansJr. underwriterOperating System Encompass07/12-12/14 Bank of America, Jericho, New YorkProcessor / Jr. UnderwriterManaged pipeline of loans. Initial review of income, credit report, and assets of conventional, MHA, FHA refinances to ensure meeting company guidelines and all compliance and regulatory requirements according to federal and state laws and regulationsReviewed customers information and ensured accurate data entry before submitting to underwriter the completed packageMaintained high level of customer service through effective verbal and written communication with all entities with regards to any file-related activitiesOrdered and followed up on all outstanding documentationProcessed loan through automated underwriting system DU/LP and ensured all systems matchedSASE Level 1-2 Signing authority to Clear conditions and decision loan for closingUpon final review prepared loan package for closing09/06 -07/12 AHRC, New YorkLead Activities CoachReviewed/completed goals for the consumers, wrote monthly progress reports on behavior and achievementSet the day up for 18 individuals and 5 staffAssisted in meeting each individuals goals set by their service coordinator04/05-11/05 JPMORGAN CHASE, New York02/99-10/00 Loan Officer AssistantHandled high volume. Initial greeting of customers, took loan applications and reviewed loan programsStructured loan and selected the best suitable program while maintaining great customer serviceOrdered and reviewed all documentation requiredLiaison between loan officer, customers and attorneys11/02-11/04 JPMORGAN CHASE, New YorkHMDA AnalystHandled special projects aimed at identifying weaknesses on procedures and systems handlingMonitored and made recommendations for changes to loan processing systems (PACS)Reviewed and maintained pipeline reports monitoring quality, validity and HMDA regulation adherenceEnsured files were within State/Federal compliance, securing the loan market value for resale in the secondary marketAssisted in HMDA training efforts to operations staff10/00-11/02 JPMORGAN CHASE, New YorkLoan ProcessorProcessed conventional, FHA loans, managed 250+loansReviewed mortgage applications to ensure accuracy of Chase guidelinesOrdered and reviewed all loan documentation in timely fashionDaily interaction with attorneys, loan officers and clientsPrepared and cleared files for closing upon final approvalSKILLS: Bilingual Spanish, PC Applications: MS Excel, MS Word, MS PowerPoint, MS Access, Lotus Notes, Outlook, Salesforce, Encompass, Loansoft, PACS, Zippy, Credit Bureaus, EDGE, Statusmart,EDUCATION: ST. JOHNS UNIVERSITY, New YorkBachelor of Science in Marketing May |
