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Title Scrum Master Product Management
Target Location US-WA-Shoreline
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Candidate's Name
EMAIL AVAILABLE  PHONE NUMBER AVAILABLE  LinkedInVersatile technology professional with over 20 years of experience spanning Agile coaching, driving Agile transformations, and software product management for diverse organizations. Empathetic leader and compassionate listener driven by integrity, personal growth and learning, and a desire to help others succeed. Proven ability to foster psychologically safe and high performing teams using a wide assortment of tools and coaching skills.EXPERIENCETarget - Senior Agile Coach Apr 2022  Nov 2023Joined as a Senior Agile Coach within Targets technology group with work focused on coaching and training on Agile and product management best practices.Revamped the Agile Product Ownership course based on updated ICAgile learning objectives and delivered product training courses ranging from Product 101 to the ICAgile APO certification course.Coached Emerging Target leadership on conflict management and developing their leadership talents.Delivered Agile training ranging from Agile 101 to advanced courses for teams and groups, and mentored coaches and leadership in Agile best practices.Provided team coaching focused on alignment, conflict, psychological safety, empathy, and other special requests.Facilitated CliftonStrengths Workshops for teams to improve team connection and maturity.Led workshops for the Target Product Fellows Program attended by emerging product leadership.Nike (contract via Apex Systems) - Scrum Master Apr 2021 - Mar 2022Engaged on a remote contract to design new training curricula, deliver training to technology teams, support product management, and coach software development teams.Coached and mentored multiple developers and Scrum Masters on career goals and personal improvement.Created training for Scrum Master CoP focused on liberating structures, psychological safety, Agile coaching, and story writing.Facilitated a workshop on project estimation for development teams.Advised product owners and product managers on backlog refinement, planning, and roadmapping best practices.Provided coaching to up to five developer teams and advised on removing impediments and meeting commitments.Guided all teams in building and updating working agreements to define values and owning knowledge transfer processes.Tasked with ensuring employee morale and engagement during an ongoing reorganization.Set You Up For Success - Founder/Principal Apr 2020 - presentSet You Up For Success is a boutique provider of training and coaching services, specializing in workshops in Team Psychological Safety, CliftonStrenghts, and Positive Intelligence.Provide one-on-one coaching to diverse clients.Currently teaching and certifying a cohort in Team Psychological Safety.Lululemon (contract via AIM Consulting) - Agile Coach/Scrum Master July 2020 - Dec 2020Joined as an Agile Coach with initial focus on evaluating the Agile practices and delivering recommendations before transitioning to serve as a Scrum Master.Conducted a 14-day evaluation of the Agile organization and authored a document to provide actionable recommendations for improvements. Coached Scrum Masters, Product Owners, BAs, and leaders on improving the organizations maturity.Introduced Coaching Circle for Scrum Masters across North America and abroad, and launched a Scrum of Scrums for the international group.Coached teams in Scrum ceremony best practices.Extrahop - Scrum Master Sep 2019 - Apr 2020Extrahop was a small IT security company focused on network security (acquired for $900mm by private equity).Actively coached three teams to remove impediments and get commitments completed on time and with high quality.Ran SAFe planning and Big Room Planning events with other Scrum MastersFacilitated estimation workshops to help engineering teams provide more predictable delivery timelines.Partnered with teams to author Definition of Done and Definition of Ready standards and facilitated ongoing discussions to keep documents aligned with team changes.Brought new Product Manager up to speed so that he could begin delivering product within the first IterationEstablished the Women and Allies employee resource group.MCG Health/Premera (contracts via TEKSystems) - Scrum Master Dec 2018 - Sep 2019Engaged for a short-term contract with Premera and a longer contract with MCG Health through TEKSystems.For Premera (three months)Facilitated all Scrum ceremonies, led process improvements for stand ups, and provided content for several communities of practice meetings.Assisted with PI Planning SetupFor MCG Health (seven months)Worked with Scrum Masters on SAFe planning, provided coaching during SAFe meetings, coordinated resource sharing, and contributed to risk mitigation during the PI Planning event and beyond.Served as Scrum Master for a team and assisted in leading entire Scrum Master group.Defined and implemented team metrics and built a dashboard for transparency.Executed software releases, documented processes, and trained multiple teams on release best practices.Transitioned team from a physical board to JIRA.Stood up a womens employee resource group and established a Scrum Master study group for Path to Coaching.Trained a new Scrum Master hire on MCGs processes, coached a new Product Owner on backlog best practices, and mentored/handed off responsibilities to a Scrum Master at contract end.Ran both live and virtual Trust workshops for the entire company.Here Technologies (contract via Corus 360) - Scrum Master/Project Manager June 2018 - Dec 2018Here Technologies is a provider of mapping software.Engaged on a short term contract to improve team productivity and morale after significant turnover.Served as Scrum Master for a small team and Project Manager for two other teams.Introduced the Spotify model to teams.Contributed to localization efforts for a legacy product.Qumulo - Program Manager Sep 2017 - May 2018Qumulo was a storage solutions provider.Provided program management for hardware teams, built release schedules, and removed impediments to ensure expedited build and release of hardware and software.Served as interim Scrum Master as needed for team ceremonies.Partnered with executives to build new product processes from the ground up to create transparency into progress tracking across the lifecycle. Provided weekly updates from product team to executivesNoteBleu - Project Manager/Agile Coach/Scrum Master Oct 2016 - Sep 2017NoteBleu is a full-service web development agency.Hired as part of NoteBleus efforts to introduce Agile across the organization.Collaborated with ownership to define Agile and Kanban processes.Served as Scrum Master for development and design teams, and managed project schedules.Built new workflows and administered JIRA and Confluence.Provided 1:1 coaching for developers and designers.Dell/SonicWALL - Program Manager Advisor Dec 2012 - Dec 2016Joined SonicWALL at a Project Manager and transitioned to Program Manager Advisor upon Dells acquisition with work focused on an Agile transformation and rollout of SonicWALL software and hardware to 105k desktops.Guided a 20+ member cross-functional SonicWALL team in execution of VPN software development efforts.Provided leadership for a transformation from Waterfall to Agile for teams in Seattle, Shanghai, and Bangalore, enabling reduction of release cycles from 22 months to 6 months.Assisted Engineering with writing and completing FIPS Level 2 Certification.Microsoft (contracts via Excell/Compucom/Collabera) - Technical Account Management 2000 - 2011Initially hired in support and earned multiple promotions to OEM technical account management.EDUCATION & CERTIFICATIONSCertified Scrum Professional  Scrum Master  Scrum AllianceCertified Product Owner - Scrum AllianceCertified Agile Leadership 1  Scrum AllianceCertified Facilitator  Scrum AllianceAgile Coach Certification - American Society of Professional EducationCTI  Co-Active Coaching  CTI Co-Active Leadership & Life Coaching TrainedORSC Organization and Relationship Systems Coaching and Certification  CRR GlobalTeam Psychological Safety Certified  Team.as.OneICF Advanced Team Coaching - Professional Certified Coach & Advanced Certification in Team CoachingICAgile Certified Professional  Agile Product Ownership, Agility in the Enterprise, & Coaching Agile TransitionsMentor Coaching CertificationINDUSTRY AFFILIATIONSContributed to Scrum Alliances efforts to develop updated Agile Coaching WheelLeader, Meetup Women in Agile Greater Seattle Area (2020 - present)Co-lead, Agile Open Northwest Camp (2022)

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