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Title Customer Service Front Desk
Target Location US-OK-Durant
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLEStreet Address  N Franklin StColbert, OK Street Address
EMAIL AVAILABLEI am looking to obtain a position in a company where I can grow as a professional. To establish myself a great career and long-lasting relationship with a corporation that will not only benefit me, but my family as well and not just for today but years to come. I am looking for a communicative team to join to combine my knowledge and skills to create a better-quality production. WORK EXPERIENCEChoctaw Nation (KOA) RV Park - Sept. 2023 to Current-Front Desk Receptionist-Answering telephones-Making/changing reservations-Checking in/out guests, both walk-ins and reservations-Making and recording guest requests and accommodations-Processing cash and credit card transactions-End of shift closing paperwork/night audit-Calling shuttle rides via walkie for guests-Making money vault drops via Security transport-Stocking and cleaningJust 4 Kids LLC. - July 2022 to May 2023-Child care teacher-Daily cleaning-Taking payments from private payersTTEC-October 2020 to February 2021FNOL-First Notice of Loss for USAA-Set up rental car or lodging accommodations after a loss-Licensed Insurance agent in 36 states including Oklahoma. EZ Messenger  July 2015 to August 2019-Deliver and file court documents for multiple counties in the Oklahoma area.-Pick up and deliver documents to clients offices.-Pick up and deliver packages via USPS and FedExAmerican Recovery Specialists, Inc.-Data Entry-Multi line Phone Operations-Managing multiple Clients/Multiple Accounts-Customer Relations-Uploading documents-Skip trace searching via multiple sources such as OCSN, UDS, Facebook, etc. Subway - April 2013 to November 2013Sr. Sandwich Artist-Customer service and satisfaction first and foremost-Providing accurate and appropriate food handling procedures-Handling monies while working with a cash register-Keeping location clean-Helping manager to keep employees in order as well as keeping register till and safe till at appropriate cash amounts, as I was training for assistant manager position Hobby Lobby Warehouse - Oklahoma City, OK - January 2012 to February 2013 Order Puller-Pulling items via Sku # from store orders-Packing items for shipping to store locationsSonic Drive-In Restaurants - July 2011 to October 2011- Assistant Manager- Supervision/Management of 10-15 employees- Balancing of tills- Bank Deposits- TrainingIHOP - Norman, OK - March 2010 to January 2012Customer Service-Cashier-Customer order placement-Food/Beverage deliveryColumbus Shell - Columbus, WI - February 2008 to February 2009 Cashier Clerk- Retail- Cashier Managing- Bank Deposits- Assisting customers- Opening of businessCarl's Jr. - Norman, OK - February 2006 to July 2007 Customer Service- Drive thru coordinator- Food preparer- Facility managementSonic Drive-In Restaurants - July 1999 to February 2006 Customer Service- Assistant Manager- Cashier/car-hop 10-15 employees, balancing of tills- Inventory, ordering- Marketing schemes- Training- Opening & closing of business.- Total of about 10 yrs. off and on for the company. EDUCATIONNorman North High School1998 to 2001Hiset AcademyDegree obtained 2019Knowledge, Skills and Abilities:- More than fourteen years experience working directly with customers.- Excellent analytical and problem solving skills.- Patient, calm, and pleasant professional.- Proficient at using computer applications.- Used to and fully capable of dealing with unsatisfied clients.- Excellent listener and outstanding communication skills.- Employee manager/supervisor of fifteen employees.- Can type an average of 45 wpm.- Thorough follow up on projects and deliverables.- Ability to function with minimal or no supervision.- Demonstrate resourcefulness

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