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Title Security Officer Account Manager
Target Location US-SC-Goose Creek
Email Available with paid plan
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Email: EMAIL AVAILABLEHome address: Street Address  Waldman DriveCharleston, South Carolina Street Address
Home Phone Number: PHONE NUMBER AVAILABLE, Cell: PHONE NUMBER AVAILABLEEXPERIENCE SUMMARY:Security Manager, Armed Security Officer, Account Manager, Shift Supervisor, Anti-Terrorism Officer, Facility Manager, Emergency Management Director, Emergency Management Operations (EOC) Specialist, Program and Management Analyst, Budget and Resource Advisor, Cost Center Manager, Management Assistant, Supervisory Transportation Manager, Air/Ground Transportation Manager, Training Manager, Medical Administrative Assistant.EXPERIENCE:September 2022 to November 2023Federal Law Enforcement Training Center (FLETC), Charleston SC / Security Police OfficerSecurity Police Officer (SPO) meets local, state and federal requirements to perform duties as an armed officer. The primary duties of the SPO may include but not limited to: First response to emergencies, enforcing federal law and assimilated state law; conducting mobile patrols, inspections and searches; conducting traffic enforcement and traffic investigations; initiation detention and transporting persons; perform protective service such as guarding FLETC owned or leased buildings and property protecting FLECT equipment and material; control access to FLECT installations by employees, visitors, and residents and other duties as assigned. SPO is armed with a 9mm side arm, 12ga shotgun and M-4 rifle. Maintains Armed Guard SLED qualifications.Arrived at work in proper uniform and carried needed, issued equipment. Required to exercise force up to and including deadly force. Participated in Guard Mount, received assigned post, and copy any extra instructions. Carried out general and special orders for post assigned. Communicated via radio, telephone and orally according to orders. Required to interact and escort as required with public and government personnel. Provided access control, traffic control and conducted walking and motorized armed security functions. Responsible for cleanliness of uniform and equipment assigned. Followed applicable standard operating procedures and FLETC regulations pertaining to security of weapons, buildings, personnel, FLETC property and equipment. Conducted personnel, vehicular, building, & facility checks and package & parcel inspections. More information available upon request.July 2022 to January 2023Allied University Security  (Part Time)4000 Faber Place Drive, N Chas, SC 59405Aviation Armed Security OfficerProvide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities. Serve as the initial point of contact in emergency situations which may affect the health and safety of employees. Respond to alarms in a timely manner and in compliance with defined SLAs, while effectively investigating the root cause in a calm, problem solving manner. Actively monitor several screens, systems, and events simultaneously, with the ability to shift priorities as needed. Communicate risk notifications and alerts with clarity and professionalism to the appropriate parties as required per the standard operating procedures. Create reports on accidents, incidents, and suspicious activities; escalate any priority issues to appropriate parties. Proficiently research possible incidents, either discovered from resources provided, or provided by 3rd party partners. Constantly communicate to support travelers, employees, and offices during emergency situations. Gather and record contact information. Successfully meet all KPI and metrics expectations. Follow Standard Operating Procedures for the Crisis Management & Travel Security SOC. Maintain the highest level of professionalism in all activities. Deliver world class Regional Security services by understanding and working closely with technical security implementations and incident management programs. Officer is armed and SLED Qualified with a 40 Caliber side arm. More information available upon request.June 2021 to July 2022Securitas  (Full Time)Account Manager / Site Supervisor / Armed GuardProvides customer service to the client by carrying out safety and security procedures, site specific policies and when appropriate, emergency response activities. Is the initial point of contact in emergency situations for customer. Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and disciplinary actions. Prepares weekly schedule for several posts and assists in the selection of employees. Is the badging officer for 12 different sub-contractors, and issues ID picture security badges to employees. Tracks and trains Security Officers and other company personnel, to include mobile patrols; reviews post orders for company and other details of assignments with subordinates. Prepares, files, and submits various reports as required. Responsible for the submission of payroll and personnel information to the company as designated manager. In conjunction with company management or designated representatives ensures adequate coverage of all posts and positions for 12 different locations. Performs security patrols of multiple designated areas on foot and in vehicles. Watches for irregular or unusual conditions, monitors several screens, systems and events simultaneously that may create security concerns or safety hazards. Sounds alarms or call police or fire department in case of fire or presence of unauthorized persons. Warns violators of rule infractions, such as loitering, smoking or carrying forbidden articles. Issues permits and badges to authorized persons to enter property and monitors entrances and exits. Observe departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate client requirements. Investigate and prepare reports on accidents, incidents, and suspicious activities. Provide exceptional assistance to customers, employees and visitors in a courteous and professional manner while maintaining a security and safety level of awareness. Operates radio, telephone equipment and/or CCTV security console monitors for multiple sites. Maintains Armed SLED qualifications. More information available upon request.MAR 2021 to JUNE 2021CVS  Shift Supervisor / ManagementResponsible for managing employee shifts and creating a work schedule each week. In addition, must supervise on-duty employees and establish priorities within the store, such as assigning employees to work registers, stock shelves or clean the aisles. Responsible for assigning and leading store activities and specialized events, such as blood donations or community drives. Also oversee daily sales reports, develop sales forecasts and train and evaluate hourly employees and prepares weekly shift schedules. Handle shrinkage and loss prevention by monitoring loss prevention programs, identifying and managing shoplifters and ensuring all prices are accurate and up to date. Also responsible for working with and assisting customers on a day-to-day basis. Handle customer service and relations issues, such as complaints or problematic returns, and assist customers in finding and purchasing products. Promoted a positive shopping experience for all customers by ensuring the store is clean, employees are friendly and agreeable, and aisles are properly stocked. More information available upon request.SEPT 2019 to MAR 2021 (Retired / 25yrs Civil Service, High Year Tenure for Reserves)Emergency Management Specialist/Director, Civil Service / GS-0089-11The primary purpose of this position is: To develop, review, coordinate and execute the installations Emergency Management program plan in support of Department Of Defense, Joint Service, federal, state, and county plans in the area(s) of Prevention, Protection, Mitigation, Response, and Recovery.1. Develops, coordinates, obtains approval, and publishes plans and procedures for implementation of installation policies and instructions relating to Emergency Management.2. Conducts installation EM assessment and interprets and analyzes assessment results.3. Conducts initial and recurring training for functional areas of Emergency Management.4. Serves as Emergency Support Function (ESF 5), EM representative in the EOC and CBRN Control Center.Provides accurate and appropriate advice and/or takes appropriate action to address and/or resolve daily operating problems/issues for 2000 employees. Plans work to be accomplished by subordinates, sets and adjust priorities to meet organization and customer needs correlating the requirements of interdependent functional areas, and providing comprehensive and timely guidance for all units. Makes decisions on various issues and initiates necessary actions, follows up to ensure compliance. Leads briefings concerning security sensitive information and communicates with subordinate supervisors and employees regarding threats and any weaknesses in the process and makes recommendations for corrective actions and improvements. Tracks council tasks, assigned as the Emergency Operations Center during emergency, all Hazards, disaster preparedness, chemical warfare defense situations and is a qualified DoD Incident Manager. Conducts threat analysis on facilities and areas of concern and prepares metrics. Works on the Readiness Working Group and works with federal, state and local emergency responders in the event of a major emergency and all hazards response in support of Joint Base Charleston South Carolina. Maintained a 2.4 Million annual O&M budget. More detailed information available upon request.AUG 2013 to SEPT 2019 (Promoted)Readiness and Emergency Management Program Superintendent / Civil Service / GS-0301/10Principal technical advisor, plans, directs, coordinates, and establishes wing Emergency Management and chemical, biological, radiological, nuclear, and high yield explosive defense programs according to DoD, FEMA, DOT, and gaining major command directives and to ensure the program is in harmony with the host-based emergency management program responsible for over 2000 reserve members and supporting the active duty component and executes tasks in support of the wing and installation exercise program. Member of Emergency Management Working Group. Evaluates requirements and balances organization needs with overall mission requirements and available resources. Ability to make instant decisions and select a course of action under high stress conditions associated with emergency situations. Identifies need for change in priorities and implements changes. Reviews available resources and maximizes their use in support of the Civil Engineer function. Develops concepts, procedures and systems necessary to implement the mobility program and management. Provides assistance in tactical and strategic planning including development of plans, implementation of plans, analysis of plans and budgets. Establishes objectives, effectively correlating the requirements on interdependent functional areas and provides comprehensive and timely guidance for all wing units and develops procedures concerning inadequacies. Monitors changes in capability requirements, identifying scope and impacts of changes to established relationships and previous commitment levels. Promptly updates plan and fully coordinates changes in wartime requirements. Develops criteria and conducts self-inspections (QA). Studies trends and determines those areas requiring attention and recommends or initiates appropriate courses of action. More detailed information available upon request.NOV 2008  AUG 2013 (Promoted)Supervisory Transportation Logistics Specialist/Superintendent Civil Service / GS-2101/10Provides day-to-day management of the air base logistics, air and ground transportation, operations and administration of all programs and activities using higher headquarters guidelines, regulations, policies, instructions, procedures, operations, is the Squadron Commanders key advisor, and briefs the Group and Wing Commander for the base installation. Supervised and managed 200 members in the Flight Operations, Passenger Terminal, Cargo Operations, Air Terminal and Special Handeling sections. Establishes, review, or reviews policies, procedures, mission objectives and organizations design for the staff, as necessary to eliminate work problems or barriers to mission accomplishment, promotes team building, implement quality improvements or in response to concerns to with regulatory compliance and/or customer requirements. More detailed information available upon request.MARCH 2004  NOV 2008 (Promoted)Training and Education Specialist/Superintendent, Civil Service / GS-1702/09Provides daily management of operations and administration of multiple logistics programs overseeing the trainign for Air Terminal Operations. Manages the units Vehicle transportation reporting and qualifications program, Reserve Aerial Port Data System, Computer Based Training, Air Transportation Standardized Evaluation (ATSEV/QA) and contingency training for 210 personnel. More detailed information available upon request.NOV 1999  DEC 2001, DEC 2001- MARCH 2004 (Promoted)Program Analyst, Civil Service / GS-343-09/11Operations Craftsman, GS-333/07Reports availability and deployment preparation of base readiness equipment and vehicles for response to contingencies using the classified programs and various reports to wing commander and higher authorities. Makes suggestions, recommendations, detailed plans and long-range goals in the accomplishment of the units wartime readiness status for a 250 Civil Engineer Unit. Manages vehicles, unit deployable and home station equipment and supply program to include requisitions, inventories, turn-in and repair and maintenance of vehicles, mobility equipment, tool kits, mobility bags, weapons, ammunition, and home station training equipment. More detailed information available upon request.JAN 1995  NOV 1999 (Promoted)Aerospace Medicine Tech, Medical Administrative Assistant, GS-303/7Assisted the senior medical technician in the everyday planning, implementing elements of the unit on a daily basis and provided wartime combat and peace time support to 2000 members of the wing. Provides support toward conducting studies, collecting data and identifying trends from inspections and staff assist visits for incorporation in the units self-inspection program. More detailed information available upon request.MILITARY HISTORY: (38 years)USAF; 12 JAN 1995  18 NOV 2020 (Retired  High Year Tenure), Honorable Discharge/E-9US Navy; 04 MAY 1984  05 JAN 1995, Honorable Discharge/E-6AWARDS:US Air Force Emergency Manager of the Year, AF Reserve Command Transportation Civilian Supervisor/Leader of the Year, 4AF Air Transportation Civilian Supervisor/Leader of the Year. Civil Engineer Outstanding Civilian Manager of the Year, Federal Employee of the Year (FEOY/Cat I). CAT II Civilian of the Quarter.FEMA Certificate of Achievement for Professional Development in Emergency Management. Received over 30 medals/citations from USAF/USN/USMC/USA.FORMAL EDUCATION:1.Associate Degree, Emergency Management, Community College of the AF (CCAF), Maxwell AFB, Alabama, 2017, 64 Hours2.Associate Degree, Logistics Management, CCAF, 2010, 64 Hours3.Associate Degree, Education and Training Management, CCAF, 2007, 64 Hours4.Associate Degree, Maintenance Production Management, CCAF, 2005, 64 Hours5.Associate Degree, Allied Health Sciences, CCAF, 2003, 64 Hours6. 41 credit hours towards a BS, Work Force Education & Education Development (WED), Souther Illinois University (SIU).7. Successful Project Management (PMI), (18 hrs/PDU), Trident Technical College (TTC)8. Central Texas College, Leadership & Development Program, 2 credit hrs (NCOLDP).ADDITIONAL TRAINING:Anti-Terrorism Officer Course (ATO) Level I/II, Contingency War-fighter Planning Course, Combat Logistics (LOG 299), Exercise Evaluation Teem, Joint Planning Overview, Joint Operational Planning, Derivative Classification, Marking Classified Information.FEMA IS - (Courses) 03/05/026/027/042/075/86/100/100pwb/102/120/130/139/200/201/230/235/240/241/242/244/271/288/301/317/324/366/368/393/453/454/546/547/548/700/701/703a/706/775/800/804/836/907/908/2200Principles of Readiness and Emergency Management (WMGT-409)Emergency Response Preparedness Course Awareness (ERPC)Emergency Preparedness Response CourseExecutive and Commander Course (ERPEC)Principles of CBRN Detection TechnologiesNuclear/Radiological Incident AnnexIntro to Exercises FEMAExercise and DevelopmentEmergency PlanningNIMS/Incident Command System 300 (Intermediate ICS for Expanding Incidents)NIMS/Incident Command System 400(Advanced for Command and General Staff)Intro to Homeland Security PlanningDisaster Management for Public ServicesEvent Security Planning for Public Safety Professionals (MGT-335)Hazardous Material Awareness CourseAir Force Incident Management CourseAF Emergency Management ProgramAF Emergency Response OperationsEmergency Operations CenterCONUS Response Task Force CoursePost Attack Reconnaissance CourseControl Center OperationsContamination Control AreaContamination Control StationFacility/Site SurveyLICENSES/CERTIFICATES:Basic Nuclear Weapons Certification, HAZMAT Operations/Technician, HAZMAT Level I/II/III, Air Force Emergency Management Association (AFEMA) Membership. More information available upon request.DEOMI  Communication Skills, Conflict Management, Effective Feedback, Ethical Decision-making. More information available upon request.SPECIALIZED TRAINING:- Initial Response to Terrorist Bombings (AWR-130-2), New Mexico Tech/FEMA Goose Creek, SC- Threat and Hazard Identification and Risk Assessment (THIRA) and Stakeholder PreparednessReview (SPG) (MGT-310 and CPG-201), FEMA/HLS, Berkeley County EMD Facility, SC.- Advanced Toxic Agent Training, USA CBRN School, Fort Leonardwood MI- Applied Radiological Response Techniques Level 2/Technician (ARRT-2), Kirkland NM- Nuclear Emergency Team Operations (NETOPS), DNWS Albuquerque NM- Response to Rad/Nuclear WMD Incidents (PER 354), Nevada Nuclear Security Site (NNSS),Counter Terrorism Operations Section (CTOS), CTOS-Center for Radiological/Nuclear Training, NV- WMD/Terrorism Awareness for Emergency Responders class (AWR 160), EMD, TEEX- Personal Protective Measures for Biological Events (PER-320), TEEX/DHS, Berkeley County EMD- Joint Countering WMD Planners Course (JCPC), USA Nuclear and CWMD Agency (USANCA)- Planners Course 101, Department of Homeland Security (DHS), Washington DC- Nuclear Policy (NucPol), DNWS Kirkland NM- Homeland Security Exercise and Evaluation Program (HLSEEP), DHS/FEMA- Wide Area Search (WAS), Center for Domestic Response, DHS/FEMA, Berkeley County EMD, SC- Radiation Decay Specialist, Department of Energy (DOE/TEPP), Charlotte NC- Basic Clandestine Laboratory Safety and Site Safety Officer, (NES), FBI/DOE, BC EMD, SC- Applied Radiological Response Techniques Level 1 (ARRT-1), Kirkland NM- Modular Emergency Response Radiological Transportation Training (Technician-Level) & (train-the-Trainer), (MERRTT/T), TEPP/DOE, Emergency Preparedness Program, Buckley CO- Nuclear Emergency Team Operations Primer, DNWS Albuquerque NM- Intro to Radiological and Nuclear Incident Response, (IRNIR), Florida State Fire College, FL- Nuclear Weapons Initial Response Training (NWIRT), DNWS Albuquerque NM- Nuclear Weapons Operations Course (NWOC), DNWS, Albuquerque NM- Nuclear Policy for Senior Executives (NucPol), DNWS, Kirkland AFB, NM- Joint Efforts Model (JEM), Nuclear Modeling, Defense Agency Training Attachment, Quantico VA- Toxic Agent Training, USA CBRN School, Fort Leonardwood MI- CBRN Response Course, USA CBRN School, Fort Leonardwood MI- Emergency Management Apprentice Course (3E9X1), Fort Leonardwood MI- Education and Training Apprentice Course (3S231), Biloxi MS- Transportation Management Apprentice Course (2T231), Dobbins GA- Operations Apprentice Course, (3E631), Brooks AFB, San Antonio TX- Aero-Medical Apprentice Course (4F031), Brooks AFB, San Antonio TX- Department of the Army Academy of Health Sciences. Fort Sam Houston, TX 78234, (47 cr. hr.)- USA John F. Kennedy Special Warfare Center & School, Special Ops Branch, Ft Bragg, NC, (18D)- Army Airborne Ft Benning GA.- Combat Diver Course, MUDSU2, Norfolk VA- Naval Hospital Corps School (4N031), Great Lakes, ILL. Field Medical Service School, Jacksonville, FLOTHER INFORMATION/ORGANIZATIONS/ASSOCIATIONS:National Emergency Manager Organization Member, Morale Welfare & Recreation Committee, National College Athletic Association (NCAA) & High School basketball and volleyball official.More information available upon request.PERSONNEL REFERENCES:Ron Feo, Transportation Security Inspector (TSA), PHONE NUMBER AVAILABLE, Myrtle Beach International Airport, SCAmber Kasbeer, TSA/ HHS/EOD Branch Director (ret), PHONE NUMBER AVAILABLE, Washington DCJames Robeson, Assistant Operations Fire Department, Joint Base Charleston SC. PHONE NUMBER AVAILABLEMargaret Salvaterria, USAF, Emergency Management Flight Supervisor, Denver, Colorado, 808-748-9044Cindy Hogue, USAF, Emergency Management Supervisor, Atlanta, GA 910-225-9400

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