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EMAIL AVAILABLEPHONE NUMBER AVAILABLEOBJECTIVETo acquire a position where my skills and hardworking abilities can benefit myself as well as myEmployer and to be of service to others while maintaining my professionalism.EDUCATIONCoastal Training Institute, New Orleans, La. GraduatedAlfred Lawless Senior High School, New Orleans, La. GraduatedPROFESSIONAL EXPERIENCE,NORTHSIDE HOSPITAL Unit Secretary (Med-Surg) JULY 2022-currentExcellent Patient Care, Multi Phone Lines, Organizing Charts, Admitting New Patient, Scheduling Post Outpatient Appointment, Filing Records, Ordering Office Supplies, Update Patients Information on the computer Systems, Knowledge of Medical Laws and Protocols regarding confidential Patient Information, Excellent Computer Literacy Skills, Proficiency with Medical Terminology, assist in supporting Patients, Medical Staff and FamilyEMORY HEALTHCARE Patient Care Coordinator (Feb 2022-July 2022)Appointment Scheduler, Greeting Patients, Scanning, Indexing Records into electronic record, Email Correspondence, Fax Submission, Maintained Patient Confidentiality and Protect Hospital Operation by following HIPPA guidelines. Excellent Customer Service, Telephone Communication.NORTHSIDE HOSPITAL Surgery Scheduler Specialist (2019-2022)Surgery Scheduling, Insurance Verification, Prior Authorization, Pre-Testing Appointment, Post-Testing Appointment, Excellent Customer Service, Telephone Communication, Email Correspondence, Fax Submission,Data Entry, Maintained Patient Confidentiality and Protect Hospital Operation by following HIPPA guidelines.NORTHSIDE HOSPITAL Lead Front Office /Surgery Scheduler (2016-2019)Excellent Patient Care Services, Multi Phone Lines, Greeting Patients, Scheduling Appointment, Assigning Medical Records Number, implement admission/Discharge Procedures, Updating Admission Data Base, Maintaining Office and Medical Supplies, Maintained Patient Confidentiality and Protect Hospital Operation by following HIPPA guidelines. Schedule Surgery, Pre-Cert Insurance/Verification, Coordinate /Follow Up Surgery Workup, Check-In, and Check-Out. Assist with On Boarding New Employees, Email Correspondence, Maintain Master Calendar.NORTHSIDE HOSPITAL HIS Medical Record Logistics Runner (2011-2016)Excellent Patient Care Services, Multi Phone Lines, provided information by answering questions and requests from Patients, Scanning Documents, Electronic Filing, retrieve all records from ancillary Departments, Email Correspondence, Master Data Index, Release of Information, Stat Request, Maintains the Master Patient Index by verifying medical record numbers, merging medical for preparation for Electronic Patient Filing.NORTHSIDE HOSPITAL Medical Records Procurement/Data Analyst (2005-2011)Merging Duplicate Accounts, Maintain Master Calendar, Assist with On Boarding New Employees, Documented Patient Care Services by Scanning and Copying Nursing/Physician Documentation into the Patient Medical Records. Provided Information by answering questions and requests from patients.PROFESSIONAL TRAINING EXPERTISEEPIC, CERNER, MICROSOFT OFFICE, CHART MAXX,MCKESSON DATABASE, HPF, GREENWAY, PRIME SUITE,REFERENCE UPON REQUEST