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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Brownsburg, INSUMMARYDedicated Scrum Master boasting 9 years of experience in Agile environments. Proven track record in enhancing team performance, resolving impediments, and developing effective backlog refinement strategies. Seeking to leverage expertise in Scrum methodologies, team coaching, and stakeholder communication to drive productivity and efficiency in a Scrum Master role.WORK EXPERIENCEVerizon Communications Temple Terrace, FloridaSenior Scrum Master May 2021 - Present Boosts team efficiency by fostering a culture of shared responsibility, leading to a 15% uplift in productivity across Agile release train. Navigates and eliminates external dependencies, solving 20+ roadblocks to ensure punctual project delivery. Innovates and introduces five unique solutions to persistent challenges, reducing recurring issues by 30%. Facilitates regular updates to stakeholders on team progress and milestones, contributing to a 25% rise in product backing and a 15% increase in stakeholder satisfaction. Partners with the Product Owner to refine backlog strategies, achieving a 90% backlog accuracy rate, enhancing Sprint Planning sessions' efficiency.Paychex Inc Webster, New YorkSafe Scrum Master Dec 2018 - Apr 2021 Managed two agile teams, driving performance improvements across quality, predictability, flow, and velocity, culminating in an impressive completion rate of 96% against the Program Increment plan, a marked improvement from the prior 60%. Championed agile methodologies, effectively coaching team members and stakeholders, and leading to a substantial 110% increase in team velocity while also implementing automation processes to reduce manual data input by 80%, yielding a productivity increase through the saving of 15 hours weekly. Enhanced project delivery by proficiently managing issues and risks, ensuring team focus on iteration goals and Program Increment objectives, ultimately leading to a 20% production improvement and the successful implementation of a customer feedback program that drove a 20% revenue increase. Bassett Health Network Charlotte, NCScrum Master Oct 2017 - Nov 2018 Facilitated Scrum Ceremonies and catalyzed the integration of Scrum methodology, which resulted in a 35% productivity increase and improved team collaboration. Implemented strategies for efficient impediment management and issue resolution, mitigating over 30 risks and ensuring uninterrupted focus on sprint goals, leading to consistent successful sprint deliveries. Established Agile and team guidelines, coached the Product Owner in backlog refinement, and enhanced refinement accuracy by 90%, leading to more efficient Sprint Planning sessions. Beacs Ltd Ondo, NGScrum Master Jan 2014 - Jul 2017 Enhanced Agile work environment, resulting in a 30% growth in Return on Investment. Ensured Scrum principles adherence and managed over 40 impediments, mitigating 23+ risks to maintain focus on Sprint goals and facilitate successful product delivery. Mentored Product Owner to optimize backlog refinement processes, yielding a remarkable 90% accuracy rate. This mentorship contributed towards seamless Sprint Planning, heightened customer satisfaction, and timely project delivery. Initiated retrospective meetings for team feedback and areas of improvement identification, achieving a 50% increase in work efficiency. Established an iterative feedback loop with stakeholders, enhancing team agility and responsiveness, leading to a revenue increase of 30%. EDUCATIONThe Polytechnic - IleASSOCIATE DEGREE IN COMPUTER SCIENCENoneBestower International UniversityBACHELOR OF SCIENCE IN PSYCHOLOGYNoneCERTIFICATIONSAgile Coach Accredited Certification (ACAC) NoneProfessional Scrum Master (PSM 1) NoneCertified Scrum Master (CSM) NonePMI Agile Certified Practitioner (PMI-ACP) NoneSAFe Practice Consultant (SPC) NoneSAFe Scrum Master (SSM) NoneSKILLSLean Principles Performance Monitoring Software Development Life Cycle Agile Methodology Agile Testing Continuous Improvement Software Process Management Scrum Processes Agile Best Practices PI Planning Organization Agility Continuous Integration and Continuous Delivery Backlog Management Jira Query Language Systems Thinking Atlassian JIRA Scaled Agile Framework Agile Principles Best Practices and Tools Risk Identification Kanban Project Management Process Continuous Deployment |