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Click here or scroll down to respond to this candidateCandidate's Name
Accountant Cell: PHONE NUMBER AVAILABLE EMAIL AVAILABLESummary of QualificationsOver 26 years combined experience as a Government Accountant, Accounting Tech/Bookkeeper, Billings Voucher Examiner, Tax Examiner, IRS Collections Representative, Human Resources Assistant, Veterans Affairs Secretary, Management Asst., Program Support Asst., Management Assistant, and Customer Service Representative at IRS.Served in the U.S. Army for 6 years in a Military Personnel Office as a Human Resources Specialist.Initiative-taking, ambitious person, who thrives on the challenge of exceeding goals and expectations, implementation of projects.Collaborator with a pleasant personality and a positive thinker.Conducted projects by completing projects of moderate to advanced levels of complexity and/or completing parts of complex projects.Relevant Experience44 hours in Accounting and Auditing in accordance with Generally Accepted Accounting Principles (GAAP), Governmental Accounting Standards, QuickBooks, and Business, Management and Human Resources courses.Strong educational background in accounting, and work experience as a Voucher Examiner, at the Department of Veterans Affairs, and experience in detailed problem solving and 2 years volunteer work as a bookkeeper.Customer Service Tax Professional, and Collection SpecialistCoordinated and collected delinquent tax payments, set up payment plans, wage garnishments, and prepared financial statements for analysis of financial data. Experience in processing income tax forms, Injured Spouse Refunds, Collections payments, offsets/garnishments, inter-fund transfers, and processing of transactions at the Internal Revenue Service. Experience in supporting data within financial systems at the Department of Veterans Affairs and Internal Revenue Service in accordance with GAAP and Internal Revenue Code.EducationUniversity of Phoenix Master of Science in Accountancy, MSA August 2013 Texas StateUniversity Bachelor's Degree, 12/2001 Major: BESS, Health Education & Exercise Sports Science Minor: Health Care AdministrationAustin Community College Associate Degree, 6/1998 Major: Business AdministrationEmployment HistoryFast & Simple Tax Solutions(Jan 2022-Present) Owner/ManagerManaged Tax preparation service that processes federal and state income tax form for individual tax and small business taxes.Processed accurate tax documents and verified the tax write offs and credits by IRS guidelines and regulations.Utilized comprehensive skills and knowledge in applying the methods, precedents, tax laws, and guidelines related to business and individual taxes. I consistently analyzed cases and displayed proficient knowledge of the tax codes, data security, inventory management, regulations, and policies.Set up payment plans for taxpayer who owed tax balances to the IRS.Department of Veterans Affairs, Austin TX(March 2019-Dec 31, 2021) Accountant- Full TimeProcessed accounts payable transactions for Central office station of medical facilities payments and purchases. Processed tuition payments for student veterans and employees. Processed travel payments and reimbursement of travel expenses to employees for out-of-pocket expenses.Primary function was to process purchase orders payments for medical equipment and services for all Veteran Affairs Central Office Headquarters expenditures. Assisted Program managers in creating and closing out each purchase orders,Helped with annual Single Audit request, Grant monitoring of student tuition payments and internal audits. Participated in Year End close, and reconciliation. Processed Travel and reimbursements.Assisted Program managers in creating and closing out each purchase orders and processed them for prompt payment.Prepared audit work papers for annual or special audit by preparing correct supporting work papers at an intermediate level for assigned area. Supplied explanations of policy/procedures and responded to auditors questions/requests in a prompt and correct manner.Assisted department and other internal or external customers by providing procedural/financial information and/or other information and guidance with automated or manual systems.Conducted projects by completing projects of moderate to advanced levels of complexity and/or completing parts of complex projects.Maintained financial security by following established internal accounting controls.Internal Revenue Service, Austin, TX(December 2017-March 2019) Tax Examining Tech Full time 40 hoursWork number: PHONE NUMBER AVAILABLE code 10114 salary key 496498As a Tax Examiner, my position consisted of technical accounting, clerical, and budget work. Perform work that involved resolving tax account issues such as processing Statues cases, tax delinquency, adjusting taxpayers accounts, and supply information on business and individual accounts. Process delinquent tax returns, 1040X and clear and process tax returns for the Statue unit.Demonstrated knowledge of individual and business tax law, Internal Revenue Manuals, Generally Accepted Accounting Principles, and Internal Revenue Code. My duties consist of moving monies to Excess Collections and processing documentation for the Accounting Department.Applied IRS collection techniques and enforcement actions, regulations, practices, forms, notices, bills, and other documents that find the nature and scope of the problems or issues, research technology, compute taxes, penalties, interest, credit transfers, and multiple income tax accounting functions on various IRS computer systems.Internal Revenue Service, Austin, TXNovember 2016-December 2017 Customer Service Rep (call center) Full Time 40 hoursAs a Customer Service Representative, my duties consisted of technical tax accounting, clerical, and budget work. Consistently performed work that involve resolving complicated tax account issues such as tax delinquency, missing refunds, adjusting taxpayers accounts, by supplying information on business and individual accounts. Demonstrated knowledge of individual and business tax law, Internal Revenue Manuals, Generally Accepted Accounting Principles, and Internal Revenue Code.Applied IRS collection techniques and enforcement actions, regulations, practices, forms, notices, bills, and other documents that show the nature and scope of the problems or issues, research technology, compute taxes, penalties, interest, credit transfers, and multiple income tax accounting functions.Answered a large volume of calls on the IRS toll- free tax line, and aided customers promptly and accurately. Additionally, I aided callers with computer problems about refund questions and filing issues and educated taxpayers on action(s) needed to achieve compliance with tax filing/liabilities.Utilized critical thinking skills and regulations to explain the best options available to taxpayers, and answer questions and give resolutions to persons at all levels including accountants and lawyers.My duties consisted of processing taxpayer accounts on the IDRS (Integrated Data Retrieval System), researching and processing cases from the Computer Information System (CIS), using the AMS (Accounts Management System) and the mandated computer tool to retrieve command codes and IRS computer systems. Used critical thinking skills and regulations to resolve cases and used the best options available to and answered questions and gave resolutions to persons at all levels.Internal Revenue Service, Austin, TX(March 3, 2015-November 2016) Human Resource Asst. Full time-HCO Austin Payroll Center (APC)Specialized in payroll, personnel actions, and Settlement cases in the Human Resources (HR) Department at the Austin Payroll Center. I researched complex legal and personnel cases, processed personnel actions request, made pay adjustments, input codes and computer updates, and followed administrative and specialized agency guidelines. Assisted the HR Specialist in processing Settlement cases that covered, but were not limited EEO complaints, Merit Systems Protection Board (MSPB) appeals, grievances, arbitrations, and unfair labor practices. Followed strict adherence of timeframes and documentation requirements.Supplied technical expertise and help to the HR Specialist, and performed the following corrective actions to Formal and Informal Settlement cases such:Correction or cancellation of an adverse or disciplinary actionsRetroactive personnel actions (including restoring health and life insurance actions)Lump sum in lieu of back- payRestoration of leaveRestoration of employee to the rolls after an unwarranted or unjustified actionProcessed cases mass cases that included cases from the government shutdown back-payCorrected time and attendance records.Bureau of Fiscal Service (Financial Management Service) Collection Services (April 2012-August 2012) -Austin, TX, Customer Service Specialist (temporary job) Hours (32 hoursHelped inbound telephone call customers with questions, or issues of debt accounts received via demand letter, phone contact, and/or correspondence. Managed call back messaging, calls transferred from Headquarters, third party, and Relay calls as needed. Prepare narrative reports having statements of the issues/problems, background, observations, options for change, and recommendations for action.Explained the provisions of the Debt Collection Improvement Act of 1996 to customers. Processed payments on federal debts that do not fall under that tax debt category such as SBA loans, FEMA loans, and other federal debts. Analyzed and explained laws, regulations, standards, and guidelines to debtors and creditor agencies on Cross servicing and Treasury Offset Programs. Determined proper course of action and recommendations based upon fact-finding and investigative techniques, analysis program requirements, review records, or similar documentation. Researched precedent cases and applied standard administrative or specialized agency guidelines.Internal Revenue Service (January 2011-Apr 2012) Tax Examining TechAs a Tax Examining Tech for E-help Service Desk, I helped tax practitioners, attorney, CPAs and enrolled agents in software aid and technical guidance for E-services tax program for e-filing taxpayers. Assisted tax professional with processing tax rejects, and the guidance of electronic filing of tax documents. Evaluated data and took corrective action such as credit transfers requests, re-computed tax, and/or penalty and interest.Accessed relevant systems to view and/or update taxpayers' accounts on payments received, review status of the case, and/or to make account adjustments. Identified indicators of tax fraud and used sound judgment to process taxpayer's data and request. Aid callers with computer problems of the E-help computer system login problems and malfunctions and educated taxpayers on action(s) needed to achieve compliance with tax filing/liabilities. Used critical thinking skills and regulations to explain the best options available to taxpayers and answered questions and gave resolutions to persons at all levels.Processed and corrected tax documents that verified the tax write offs and credits per IRS guidelines and regulations. Position involved a wide range of tax processing regulatory requirements and procedures as administered by the IRS. I used comprehensive skills and: knowledge in applying the methods, precedents, tax laws, and guidelines related to business and individual taxes. I consistently analyzed cases and displayed proficient knowledge of the tax codes, data security, inventory management, regulations, and policies. |
