Candidate Information Title Customer Service Social Media Target Location US-TX-Arlington Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Social Media Customer Service Plano, TX Social Media Customer Service Dallas, TX Customer Service Social Media Dallas, TX Corporate Training - Customer Service Manager - Social Media tea Dallas, TX Customer Service Social Media Fort Worth, TX Social Media Customer Service Lancaster, TX Social Media Customer Service Euless, TX

STEPHANIEPENNArlington, TX Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYProven ability to adapt quickly to challenges and changing environments. Strong problem-solving skills. Direct, yet flexible in working with clients, staff, and management. Organized, and detail oriented. Results oriented, high energy self-starter customer service specialist with the ability to perform well in a team setting. Building customer relationships through creative alternatives while maintaining core business functions. Enthusiastic, creative and willing to assume increased responsibility.SKILLSSocial media managementAccount reconciliationExpense managementEmergency managementAbility To MultitaskMicrosoft Office SuiteBenefits administrationAnalytical thinkingEXPERIENCEBenefits CoordinatorVision Service Plan, VSPOctober 2021 - September 2022Processing enrollments quickly and accuratelyResolving employee issues with benefits administrators and insurance providersAssisting the employees in enrolling in dental, vision and medical insurance plansProviding new hires with explanations of benefits and instructing them on enrollment and fulfillment proceduresProviding ongoing support for the HR and benefits teamsConsulting with employees about eligibility and other pertinent issuesUpscale Security OfficerG4S Irving, TXJune 2018 - November 2021Secured site via CCTV network and went on hourly foot patrolsGranted access to approved contractors, by finding their access in Proxy, Customer portal and Zendesk. Printed permanent employee badges, creating clearances for new customer cagesUSO Level 2 Licensed Officer for TexasCPR/First Aid certifiedDisaster Relief AgentManpower Irving, TXMarch 2017 - March 2018Assisted applicants via telephone and in person, determined applicant's needs, and provided instructions and referrals to appropriate disaster programs, community resources, and other Federal agenciesConducted verification to determine eligibility of applicants for disaster assistanceProcessed applicant cases, re-certifications, audits, and recoups and lodging reimbursement from disaster assistance applicantsFinancial Service Advisor IIIJP Morgan Chase Westerville, OHSeptember 2009 - December 2016Responded to questions and assisted customers (internal and external) with product features, setup, and troubleshooting and hardware operations via phone and mobile appResearched, investigated, and resolved customer disputesMade calls to customers and merchants to gather information and resolve issuesCalculate Daily interest, estimate your payments, and Make use of Repayment Schedule Estimator to estimate possible monthly paymentsTake paymentsEDUCATIONCollin County Community College, McKinney, TX2023