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Click here or scroll down to respond to this candidateCandidate's Name
Port Orange, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAn enthusiastic employee with a reputation for commitment, confidentiality, and high-quality customer service. Motivate fellow employees in all positions to prioritize the residents we care for daily. Having a solid understanding of the role of computer systems and quick learner to new programs. Committed to updating skills and continuing education. A team player and highly organized. Medical knowledge, customer service, sales, payroll, budgets, and financial knowledge are all areas of office assistance.Authorized to work in the US for any employerWork ExperienceDietary Aide / pt time conciergeGallery of Port Orange - Port Orange, FLJanuary 2023 to April 2023Dietary server pt time.Serve independent residents and take orders and bus tables. Concierge/ReceptionistOrchid Cove at Daytona - Daytona Beach, FLDecember 2021 to March 2022Greet visitors and family, vendors. Problem solving skills at all times. Patient daily trust fund balanced before and after each shift Assist Business Office Mgr with other projects. Maintain signing in of all guest per covid regulations. Balance all money transactions. Oversee copier maintenance and order supplies. Answere multi-line phone calls to departments as well to residents. Sort incoming and outgoing packages and mail for residents and departments. Problem solving on a daily basis and team working as needed. Organize front desk maintains all forms as needed and cleanliness or reception area Concierge/ReceptionistSeagrass Village - Port Orange, FLOctober 2019 to October 2021 Provide customer service to a 118 bed Independent, Assisted, and Memory Care community Greeting and directing potential new residents, home health agencies, residents, doctors, and families Sort and deliver mail and packages to residents Secure the building for safety through locking up at proper times and opening up doors in the morning as well Coordinate list for in house doctor for him to make rounds on residents Give report to next shift Communicate with nursing staff to have residents brought down to lobby for appointments or to go out with family Communicate with podiatrist for who he is going to see for the day Coordinate with beautician with list of residents she will be seeing for the day Organize and collect money for residents family who pay to have meals with them in the dining area Organize and complete all COVID screenings per company policy Assist office manager with filing, medical records, scans bills into system and assist with hiring paperwork.Customer Service AssociateLowes Home ImprovementFebruary 2006 to January 2016 Customer service trained in various departments Assisted with sales, orders, and price changes for store inventory Customer service and returns desk. Assist customers in all areas of store. Assist customers at register, returns and place orders Work and communicate with team and fellow managers Administrative Assistant Coordinator with Disability Support Services and Hunt LibraryEmbry-Riddle Aeronautical University - Daytona Beach, FL January 1999 to December 2005Hunt library Catalog Tech used all Library of Congress programs. Supervised students at circulation desk. Cataloged hard copy documents into electronic system. Provided support to Disabilities Director Responsible for providing initial contact with students, Instructors and families Provided support and leadership of special projects for campus functions Processed official correspondence and departmental budgets Activity/ Volunteer CoordinatorHalifax ConvalescentMay 1996 to December 1998 Organized and directed all activity and volunteer programs designed to meet the need, interests, and capabilities of 120 bed nursing community Supervised several staff members and volunteers Conducted public relations in the community Maintained budget and documentations in the MSDS system Maintained all medical certificationEducationCertificate in Medical Technology /CNA/ CPR/ ACTIVITY COORDINATOR/ Daytona Beach Community College - Mental Health Technology January 1997 to June 1999Associate in Science (AS) in Art BusinessSchool of Practical Art - Boston, MAJune 1966 to June 1968High school diploma in Art BusinessPlymouth Regional High SchoolJune 1954 to June 1966Skills Caregiving (10+ years) Administrative experience (10+ years) Phone etiquette (10+ years) Customer service (10+ years) Fundraising (10+ years) Time management (10+ years) Computer literacy (10+ years) Computer skills (10+ years) Microsoft Office Marketing (10+ years) Sales (10+ years) Typing Senior care (10+ years) Medical terminology (10+ years) MDS (10+ years) Medical office experience Leadership (10+ years) Windows Hospitality English (10+ years) Microsoft Word (10+ years) Constant Contact Microsoft Excel Office experience Cataloging (5 years) HIPAA Program management Resident's rights (10+ years) Filing (10+ years) Event planning Cash handling Supervising experience Alzheimer's care Front desk Organizational skills Hospital experience Volunteer management CPR Dementia care Library services Memory care Events management Communication skills Computer operation Medical records Public relations Office manager experience Patient care Payroll Cashiering Stocking Home Care Assisted living (10+ years) Customer support Guest relations Guest services Multi-line phone systems Office management Calendar management Personal Assistant ExperienceAssessmentsMedical receptionist skills CompletedMay 2022Managing physician schedules and maintaining accurate patient records Full results: CompletedCustomer service ProficientSeptember 2021Identifying and resolving common customer issuesFull results: ProficientCustomer focus & orientation ProficientMarch 2022Responding to customer situations with sensitivity Full results: ProficientFront desk agent (hotel) CompletedSeptember 2021Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: CompletedWork style: Reliability ProficientJanuary 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientAdministrative assistant/receptionist CompletedSeptember 2021Using basic scheduling and organizational skills in an office setting Full results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationGaps are related to private duty caregiver with 2 senior neighbors for 2 yrs |
