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CONTACTPHONE NUMBER AVAILABLE phoneEMAIL AVAILABLE emailHephzibah, Georgia Street Address addressCAREER OBJECTIVEExperienced Sales/ customer service representative with more than 10 years of experience working for well-run organizations as well as myself. Dynamic communicator who consistently outperforms company goals andexpectations. Highly effective at juggling multiple responsibilities while maintaining a pleasant demeanor. Working with Agile and Scrum methodologies to meet project milestones within specified time frames is a strong suit. Trained in document review, working with internal and external parties, and independentlyresolving routine and challenging concerns.EDUCATIONDecember 2019Bachelor Of Arts In Savannah StateUniversity, Savannah, GARelevant CourseworkMinor- Business AdministrationSkills Detail Account management Customer service Computer/ softwareproficiency Communications Problem resolution AnalyticalEXPERIENCEMarch 2023 - PresentTax Assessor AppraiserCity of Richmond County, Augusta, Ga Efficiently and effectively appraise the value of residents in Richmond county city limits. Accurately enter data collected in the field into systems to assure correct calculations of values Thoroughly explain concepts, ratios and modulesto tax payers in a simplified way ofunderstanding.May 2017 - 2023Insurance Agent/ Independent ContractorKemper Life Augusta, Augusta, Ga Professionally interacted with customers, peers, and uplines [directors], which aided in thedevelopment of clear communication and activelistening skills. Developed marketing strategies to compete withother individuals and companies who soldinsurance. Sold insurance policies to businesses andindividuals on behalf of insurance companies,including automobile, fire, life, property, medical and dental insurance.April 2017 - May 2020Office SupervisorCutno Dance Center, Augusta, GA Doubled sales providing expert clerical supportby handling a wide range of routine and specialrequests efficiently. Managed inventory, which included ordering andrequisitions, stocking, and receiving shipments. Reviewed financial statements and ledgers,working with accounting staff to cleardiscrepancies.CertificationsLife, Health, Property and Casualty LicenseAwardsBlue Ribbon Customer ServiceOutstanding Sales AgentCommunity ServiceOctober 2017 - PresentVolunteer Golden Harvest Food Bank, Waynesboro, Ga June 2017 - April 2019Instructor Community/ Children Outreach, Waynesboro, GAApril 2014 - June 2016Lead ServerHuddle House, Savannah, GA Obtained ServSafe certification gainingresponsibility leading the servers team. Memorized orders, accurately entered items inthe pos system monitoring cooks production toserve customers promptly made to order. Confidently met cleanliness inspectionstandards as well as maintained correcttemperatures for products.December2011 - April 2014ServerApplebees, Savannah, Ga Learned and understood the importance oflistening and time management. Managed and strategically stayed structured inorganized chaos. Created welcoming, warm and happyexperiences for the dining environment.Augusta 2008 - July 2010CashierHarvey's, Waynesboro, Ga Responsibly maintain school and work andgraduate. Ability to meet expectations of guidelines earning key holder position and Speedy Cashier award. Conducted meetings as lead cashier assistantgaining respect as a young leader showing greatpotential to succeed. |