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PHONE NUMBER AVAILABLE EMAIL AVAILABLEQualifications Summary:Administrative Support Professional experienced working in a fast-paced environment demanding strong organizational, technical and interpersonal skills. Trustworthy, ethical, and discreet, committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively. Employment History:Amazon IGQ1 (2021-Present), MDW7 (2019-2021) Training Ambassador, Pick, Counting, Pack, VREXDepartment of Human Service (2005-2012) Personal AssistantCashNet USA (2007-2011) Customer Service RepresentativeAction for Children (1999-2007) Family Resource SpecialistExperience Highlights:Administrative SupportProvided discreet administrative and reception services for a busy Hotel Franchise. Scheduled appointments and maintained accurate, up-to-date confidential client personal information.Assisted with general accounting functions; maintained journals.Provided telephone support; investigated and resolved billing problems for an 18*member manufacturers buying group, received order and quoted prices. Customer Service and ReceptionistRegistered incoming students at Ohio State College. Demonstrated ability to maintain composure and work efficiently in a fast-paced environment while preserving strict confidentiality.Conducted student interviews to elicit necessary information for registration, accurate prioritization, and to assist with employment assistant in the triage process. Management and SupervisionOversaw all operations including, housekeeping, and maintenance.Resolved problems, mediated staff disputes, and handled customer complaints. Education:Olive Harvey Learning Center Chicago IL, (1989)Community Volunteer:Committed to community service, volunteer history includes involvement in Church outreach functions working with the youth and elderly in Chicagos south side communities for 20+ years.