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ObjectiveInitiative-taking individual, seeking to join a team dedicated to providing exceptional customer service by applying the skills learned as a business owner, HVAC technician, and driver.Skills & KnowledgeReliableCritical ThinkingCustomer ServiceTransportation and logisticsMicrosoft OfficeBusiness budget managingExcellent driving recordHVACEmployersUnited Mechanical LLCEmersonBirchs Air and HeatingJustus PropertiesBusy BS Heating and Cooling (owner)Professional Experience2008 to 2017HVAC TechnicianIndianapolis, INPort Charlotte & Fort Myers, FL Identified, repaired, and diagnosed HVAC systems. Serviced HVAC/R equipment and accessories following manufacture specifications. Assessed the problem and determined the correct material needed. Performed maintenance services. Documented services according to company policies Assessed, repaired, serviced, and installed a variety of HVAC equipment including refrigeration, air conditioning, electric motors, heating units, heat pumps, compressors, boilers, burners, intake, and exhaust fans, etc. Ensured service work and new installations were completed timely, accurately, and to the customer's satisfaction. Received 100% customer satisfaction. As a business owner, balanced budget, scheduled HVAC repair and installation services, followed up with customers to ensure customer satisfaction, and ensured all documentation was up to date.EducationHVAC CertificateIVY Tech State CollegeIndianapolis, INAASAuto and Diesel MechanicsLincoln Technical InstituteIndianapolis, IN