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PHONE NUMBER AVAILABLE
Candidate's Name
EMAIL AVAILABLE Cape Coral, FL Street Address
SKILLS PROFESSIONAL SUMMARY
Accounting Authorized to work in the US for any employer
Accounts Payable (10+ Detailed oriented and proactive in approach.
years) Multi Faceted with extensive customer service experience. Proven track record in accounts
Business Consulting receivables and collections. Extensive experience working with people. Quick to learn new
Business Analysis features
Customer service Currently working with Netsuites, Google Docs and Excel
Accounts Receivable Great Asset to any Organization Self-motivated Senior Administrative Associate with
Insurance Sales deliberation in providing organization to chaotic workloads. Fast-paced organizer of
Notary Public strategic data known for effortless coordination of back-end specifics to help high-level
Cash Deposit Preparation operations run as smoothly as possible. Exceptional written and verbal communicator
Accounts Payable and known for concise language and thoughtful conveyance of information between proper
Receivable channels. Dedicated administrative professional with successful experience in fast-paced
Excel Spreadsheets office settings. Hardworking team player with expertise in completing various clerical tasks
Data Entry and offering staff support. Responsible, punctual and productive professional when working
Documentation with little to no supervision.
Business Writing
Report Analysis
Account Balancing WORK HISTORY
Records Management March 2023 - Current
Systems Senior Administrative Assistant, Green And Clean Services, Fort Myers, FL
CRM Software
Supported program operations by preparing and updating documents, reports and.
PC Proficiency
spreadsheets.
AP/AR Proficiency
Created and updated records and files to maintain document compliance.
Customer Service
Offered technical support and troubleshot issues to enhance office productivity.
Accounting Skills
Managed electronic records database and handled all file requests.
Advanced MS Office Suite
Delivered top-notch administrative support to office staff, promoting excellence in office
Knowledge
operations.
Document and File
Acted as backup for other employees by providing support and adapting to requirements of
Management
department.
Administrative
Created and updated physical records and digital files to maintain current, accurate, and
Management
compliant documentation.
Complex Problem-Solving
Time Management Built and maintained excellent customer relationships through timely response to inquiries
Order Placement and going above and beyond to accommodate unusual requests.
Office Management Interacted with vendors, contractors and professional services personnel to receive orders,
Business Needs Analysis direct activities, and communicate instructions.
Executive Support Maintained clean and organized files by keeping accounts payable records up-to-date.
Internal Communications Maintained accurate and complete documentation to facilitate accounting and filingfunctions.
Database Maintenance Processed payments and documents such as invoices, journal vouchers, employee
Administrative and reimbursements, and statements.
Clerical Support Used accounting software to prepare weekly and monthly financials
Self Starter Accounts Receivables
Collections - Business and Residential
Confidentiality and Data Applied proper codes to invoices, files, and receipts to keep records organized and easily
Protection searchable.
Accounting and Processed credit card payments and reconciled credit card statements for accuracy in
Bookkeeping accounting process.
Computers and Transferred data and documents to facilitate system migration and software updates.
Technology Verified items billed against items ordered and reconciled differences through follow-up
Personnel with vendor.
Accountability Completed financial reports, providing insight into performance, operations and cash flow.
Remote Conferencing Handled day-to-day accounting processes to drive financial accuracy.
Organize Files Recorded deposits, reconciled monthly bank accounts and tracked expenses.
AR/AP Supported management by processing invoices and documents with consistent on-time
Collections delivery.
Proofreading Matched purchase orders with invoices and recorded necessary information.
Input financial data and produced reports using Netsuites, Google Docs and Excel..
Effectively communicated with clients about payment needs and kept updated, detailed
and accurate ledgers.
Managed and responded to correspondence and inquiries from customers and vendors.
Reconciled accounts, managed audits and updated financial records with remarkable
accuracy.
Entered figures using 10-key calculator to compute data quickly.
Managed complex problem-solving for upper management in order to complete projects
on-time and within budget.
Processed payments and applied to customer balances.
Negotiated to collect balance in full.
Researched accounts and completed due diligence to resolve collection problems.
Negotiated re-payment plans by identifying causes of delinquent payments to assist in
recovery of debt and meet realistic timeframes.
Registered information of customers on database, collecting credit history, financial
statements and personal details to preserve accurate records.
Located customers with overdue accounts and solicited payment in compliance with fair
debt collection practices.
Researched billing errors and discrepancies to initiate corrective action.
February 2020 - Current
Licensed Life Insurance Agent, Front Desk, Self-employeed
Independent insurance agent currently contracted with various carriers and licensed in 21.
states
Increased sales of life insurance products through tactical customer outreach.
Maintained high standards of customer service by building relationships with clients.
Promoted products and services using upselling and other sales strategies.
Analyzed customers' financial situations to recommend appropriate life insurance policies.
Negotiated with customers and insurance companies to secure favorable policy terms.
Generated leads through cold-calling, networking and other outreach methods.
Finalized sales and collected necessary deposits.
March 2006 - May 2015
Owner Operator, THOS Hair Salon And Spa
Owned and operated salon and
worked on weekends as esthetician
Handled front desk, greeting clients and provided a pleasant atmosphere and experience
Cash management, setting and confirming appointments, bank deposits, record keeping.
Managed day-to-day business operations.
Trained and motivated employees to perform daily business functions.
Established foundational processes for business operations.
Scheduled employees for shifts, taking into account customer traffic and employee
strengths.
Tracked employee attendance and punctuality, addressing repeat problems quickly to
prevent long-term habits.
Monitored daily cash discrepancies, inventory shrinkage
Ordered in house supplies and resale inventory.
Enhanced operational efficiency and productivity by managing budgets, accounts, and
costs.
Monitored market conditions to set accurate product pricing and take advantage of
emerging trends.
Organized and attended trade shows and special events to showcase products, network
with other businesses and attract new customers.
Established, optimized and enforced business policies to maintain consistency across
industry operations.
Prepared bank deposits and handled business sales, returns and transaction reports.
Oversaw business budget planning and administration, accounting functions, purchasing,
and bi-weekly payroll to handle financial needs.
Interacted well with customers to build connections and nurture relationships.
Implemented and set up health insurance benefits for employees
Prepared quarterly taxes and sales tax reports
Calculated commissions and monthly bonuses
January 2006 - May 2015
Business Analyst, Self-employeed
Owned and operated a small business consulting firm
Proficient in accounting, payroll, accounts receivable and payables, HR duties
Provided analysis of companies button line and advised on procedures to become efficient
and profitable.
Interacted with internal customers to understand business needs and translate into
requirements and project scope.
Analyzed key aspects of business to evaluate factors driving results and summarized into
presentations.
Applied honed problem-solving skills to analyze and resolve issues impacting business
operations and goal achievement.
Established billing and invoicing policy to maximize revnue.
Reviewed current business cycles and implemented better business systems.
February 1979 - June 2006
Department Manager, Quality King Distributors
Began career as accounts receivable and collections
Promoted to assistant to controller and Vice
President of billion dollar distribution
After 2 years moved to the professional hair division
I then went on to other companies snd
Built departments for some of the major health and beauty aid distributors of the time
Set up hair care sections in major retailers such as CVS, Walgreens, Sams, Drug Emporiums
across the country
Supervised major development of warehousing procedures from inventory, receiving and
shipping, computer applications and installation
Dara entry of products, sales and purchasing
Trade show experience.
Managed inventory and receiving operations to maintain optimal stock levels and meet
expected demands.
Worked actively with management team to create daily and weekly sales plans based on
weekly sales trends.
Partnered with merchandising team to plan and execute floor moves, merchandise
placement, and overall sales set-up.
Developed and implemented useful inventory management strategies to maximize sales
and reduce costs.
Reduced process bottlenecks by training and coaching employees on practices,
procedures, and performance strategies.
Analyzed open orders, backlog, and sales data to provide sales team with insights.
Developed and maintained data warehouses and data marts to support business
operations.
Introduced new methods, practices, and systems to reduce turnaround time.
Opened and closed location and monitored shift changes to uphold successful operations
strategies and maximize business success.
Trained personnel in equipment maintenance and enforced participation in exercises
focused on developing key skills.
Identified and communicated customer needs to supply chain capacity and quality teams.
EDUCATION
Health Science
Institute For Intergrated Medicine
Precision Nutrition Health Coach
Suffolk County Community College, Islip, NY
Deer Park High School, Deer Park, NY
ADDITIONAL INFORMATION
Florida Notary Public
Certified Online Notary Public
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