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Candidate's Name , JRStreet Address   PHONE NUMBER AVAILABLE (cell)EMAIL AVAILABLE/Candidate's Name @gmail.comhttps://LINKEDIN LINK AVAILABLESYSTEMS ANALYST/BUSINESS ANALYST/PROJECT COORDINATOR/PROJECT MANAGERAPPLICATIONS DEVELOPEREXPERIENCESystems Analyst/Business Analyst/IT CoordinatorProject Manager/Network Specialist,Fulton County Government, Atlanta, GeorgiaMay 2009  March 2023-Planned, developed, tested, operated, supported, and documented batch and online computer programs on IBM Mainframe and Client/Server systems for government agencies (Health and Wellness, Animal Control, County Attorney, Registration and Elections, Human Services, Library, and Grants) under OS/MVS, Sersi, M&M, and Chameleon; data conversion of Tuberculosis Master File from IBM Mainframe to M&M Client Server System. Liaison between Information Technology and Animal Control. Provide technical support for usability issues and critical site problems, as needed; software installation and maintenance. Performed and scheduled Library systems maintenance/upgrade in Envisionware and SAM/Comprise. Inventoried legacy library systems for system conversion. Project Management/Coordination of SAM/Comprise System Conversion.-Applications Support via work order systems; software installation; PC imaging; hardware installation and modification-Applications/Hardware/Network Support for Tax Assessors Office; logistics support-Business Analyst for Enterprise Applications/Government Systems-Project Manager/Project Coordinator for Registration and Elections; systems planning and rollout for mega-precincts; systems support and migration; applications support-Accomplishments: Management of successful migration of Public Library Computer systems for public use from Envisionware to SAM/Comprise, including computer inventory, project planning, scheduling, staff management, software implementationCustomer Service RepresentativeRyla, Incorporated, Kennesaw, GeorgiaMarch 2009  May 2009-Customer Service Representative for Verizon Wireless-Customer assistance/resolution on cellular telephone accountsRamp AgentAtlantic Southeast Airlines/Delta Airlines, Atlanta, GeorgiaNovember 2006/December 2008- - Ground handling of commuter/mainline aircraft including baggage handling, baggage transferGIS (Group Insurance Systems) Applications AnalystPrincipal Financial Group, Des Moines, IowaDecember 2003  April 2005Planned, developed, tested, operated, and documented batch and online computer programs for BillingCollection and Delinquency/Group insurance systems, on IBM mainframe computer system; convertedproject specifications into sequence of detailed instructions and logical steps in COBOL language;consulted with end-users to identify current operating procedures and clarify program objectives;analyzed problems with diagnostic software (File-Aid, Intertest, SPUFI); replaced/deleted/modified program code(COBOL/CICS/DB2) to correct errors; computer support tasks involved work with IBM mainframe and DB2 databasesBSP Coordinator/Applications AnalystUnited Airlines, Chicago, IllinoisJune 2000  December 2001-Managed a diverse group of Applications developers and end-users to control implementation/integration of program applications in an IBM mainframe environment for specific project in Passenger Revenue and Accounting Systems ; converted project specifications into sequence of detailed instructions and logical steps in COBOL language; consulted with end-users to identify current operating procedures and clarify program objectives; supported airline applications with change service requests (CSR); analyzed problems with diagnostic software (File-Aid, Endeavor, SPUFI); replaced/deleted/modified program code (COBOL/CICS/DB2) to correct errors; computer support tasks involved work with IBM mainframe, DB2/IDMS, and CICS.EDUCATIONDoctor Of Business Administration, Information Systems ManagementNorth Central University, La Jolla, California(Expected Graduation Date  December, 2024)Master of Software Design and DevelopmentMasters of Business Administration, Information Systems ManagementUniversity of St. Thomas, St. Paul, MinnesotaBachelor of Science, Applied Computer ScienceColumbus State University, Columbus, GeorgiaMONTH YEARDEGREE TITLE, SchoolIts okay to brag about your GPA, awards, and honors. Feel free to summarize your coursework too.MONTH YEARDEGREE TITLE, SchoolIts okay to brag about your GPA, awards, and honors. Feel free to summarize your coursework too.SKILLSProgramming Languages: BASIC, FORTRAN, COBOL, C++, SAS, Command Level CICS, EasytrieveDatabases: : IMS, DB2/SQL, IDMS, SQL Server, Microsoft AccessOperating Systems: DOS/VSE/VM; OS/VS1/MVS/XA/ESA; z/OSSoftware: JCL CICS/VS, CA7/11, Chameleon, Mitchell and McCormick, Envisionware, SAM/CompriseFileAid, Endeavor, Intertest, Expediter, ChangeManHardware: IBM 370/138,145,148,155,158,43XX, 30XX