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MEDICAL ASSISTANT/ CUSTOMER SERVICEKansas City, MO Street Address
PHONE NUMBER AVAILABLETO OBTAIN A DIVERSIFIED CUSTOMER SERVICE POSITION WITH A GROWING COMPANYWilling to relocate: AnywhereWork ExperienceCustomer Service RepresentativeACT Technologies Call Center - Berwyn, PANe to PresentBank of America card services+ Managed customer accounts+ Resolved customer issues+ Worked in the inbound call center+ Responded to inquiries and issuesPharmacy Service RepresentativeCVS Health - Lenexa, KS+ Worked in the inbound call center refilling specialty medications, working closely with pharmacistsand doctor's office, troubleshooting, scheduling deliveries for specialty medications, outbound calls toinsurance companies for prior authorizations and pharmacy processing information, customer service,resolving insurance issues.Pharmacy RepOptumRx by United HealthcaINBOUND CALLS FOR REFILLING REGULAR MEDICATIONS, MAIL ORDER PHARMACY, ANSWERINGQUESTIONS OR CONCERN ABT MEDS, TROUBLE SHOOTING, PROBLEM SOLVING, UPDATING ACCOUNTINFORMATION, PRIOR AUTHORIZATIONS,PCT (Patient Care Technician)Bishop Spencer Place - Kansas City, MONovember 2015 to February 201CARING FOR ELDERLY, DEMENTIA PATIENTS CASES, TAKINGVITALS, CHARTING, ASSISTING WITH DAILY ROUTINES,CHARTING, TAKING VITALS, DISPENSING MEDS,ACCOMPANYING CLIENT TO APPOINTMENTS, MAINTAINING WELLNESS OF CLIENTS,TAX PREPARER /OFFICE ASSISTANTH&R BLOCKAp 5PREPARE BUSINESS TAXES AND INDIVIDUAL TAXES, CLOSING OF THE PFFICEOffice ManagerWhaba - Kansas City, MCsctobeMANAGING AN OFFICE FOR A PSYCHIATRIST, BILLING AND CODING, GREETINGPATIENTS, SCHEDULING AND RESCHEDULING PATIENTS, CHARTING, WORKINGWITH WORKMANS COMP PATIENTS, ORGANIZATION AND PLANNING FOR DR. |