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Title Customer Service Patient Access
Target Location US-PA-Norwood
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Norwood, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperiencePatient Access SpecialistMain Line Health - Newtown Square, PAApril 2023 to Present Attend to the daily needs of our Patients. Attend and participate in various departmental meeting and brainstorming sessions. Schedule and reschedule appts. Assistance with medication refills and authorization issues. Pre-certification Communicate back and forth closely with physicians and their clinical staff to solve problems and troubleshootClient Services RepresentativeVanguard - Malvern, PAFebruary 2022 to February 2023 Worked with clients to resolve a multitude of issues pertaining to their accounts both online and thought the US postal. Unskilled and upscaling using Degreed in a variety of areas, including but not limited to customer service, leadership training, management training, CRM skills, etc. Worked closely with others to assist in training new classes coming into the Vanguard Brokerage transition team. Learned different ways to intact with clients and teammates. Clinical AideMirmont Treatment Center - Lima, PAAugust 2021 to January 2022 Assisting in daily patient care and wellbeing. Documentation of activities and attendance. Running workshops, assisting nursing with medication and blood work. Preforming room searches, body searches, and bag checks. Data entry, picking up from different locations for inpatient stays and dropping off patients to various after care programs.Store ManagerSwiss Farms - Drexel Hill, PAFebruary 2019 to July 2021 Oversee and delegate tasks to 8-10 Associates. Dealt with vendors or varies orders, making sure to accurately document incoming and outgoing stock.. Problem solving Positive attitude Computer training and experience as well as scheduling. Deli ClerkColonial Village Meat Market of Havertown - Havertown, PA April 2018 to November 2019Aided in customer service with both catering and hot foods. Food preparation and inventory management. Lead Childcare TeacherTHE LITTLE LEARNING CENTER - Havertown, PAMarch 2013 to May 2016Lead teach in the one and two year old rooms. responsibilities include delegating tasks, making schedules, writing lesson plans, communicating with parents Deli ManagerMarwin market - Drexel Hill, PAJune 2007 to 2012Making schedules, attending to customers, working and communicating with vendors, and inventory EducationHigh school or equivalentArchbishop Prendergast - Drexel Hill, PAAugust 2003 to May 2007Skills Child Care Day Care Early Childhood Food Service Culinary Food Preparation Experience with Children Toddler Care Customer service Restaurant Experience Teaching Kitchen Experience Classroom Management Behavioral health Infant Care Autism Experience Special Education Caregiving Babysitting Leadership Organizational Skills Windows Time management Microsoft Excel Microsoft Word Microsoft Office Curriculum Development Meal Preparation Customer service (10+ years) Early childhood education (2 years) English Classroom experience Addiction (3 years) Social WorkCertifications and LicensesCPR CertificationJuly 2021 to July 2025First Aid CertificationJuly 2021 to July 2025CPR CertificationAdditional InformationAPCO Certification911 Emergency Services Training

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