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Title Customer Service Payroll Specialist
Target Location US-FL-Zephyrhills
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLEZephyrhills, FLEMAIL AVAILABLELINKEDIN LINK AVAILABLEADMINISTRATIVE COORDINATOR/PAYROLL SPECIALIST/HR ASSISTANT Administrative Coordinator/Payroll Specialist/HR Assistant with extensive experience in customer service and payroll. Trustworthy when handling confidential information. Relied on to test new programs and policies to become a subject matter expert who facilitates training. Ability to perform duties at a high level with minimal supervision. Team player with a positive attitude. Organization & Inventory Controller  Meeting Planner Time Management  Multi-tasking skills Customer Service Expert for Internal & External Customers PROFESSIONAL EXPERIENCEFlorida Custom Mold, Plant City, FL 2022- PresentAssistant Operations ManagerMaintain confidential employee files for a division of 15 employees. Worked with all operation departments to achieve goals. Processed all orders for shipping and received all incoming orders. Processed new employee paperwork for HR Manager Liaison between production, customer service and quality when needed. Work with customers regarding shipping of finish goods and with purchase order issues Verified and approved timecards for non-production employees in Paycom Maintained employee files including I9 and Benefits information. Pulling packing slips and bills of lading for shipping Worked with loader to load trucks with finished goods. Worked with loader to unload and verify receipt of raw materials. Maintained inventory control for finished goods and raw materials. Supported and assisted other departments when necessary. Portage Plastics Corporation, Plant City, FL 2020-2022 Support SpecialistMaintain confidential employee files for a company of 30 employees. Worked with supervisors and warehouse manager to ensure correct and proper inventory. Processed all shipping and receiving paperwork for company. Processed new employee paperwork for HR Manager to input into PayCor system. Verified and approved timecards for each employee in PayCor system Maintained employee files including I9 and Benefits information. Pulling packing slips and bills of lading for shipping Worked with Warehouse Manager to ship out finished goods. Worked with Warehouse Manger to receive raw materials. Maintained inventory control for Warehouse Manager for finished goods and raw materials. Supported and assisted other departments when necessary. Candidate's Name  Page 2PHONE NUMBER AVAILABLE EMAIL AVAILABLEParadise Inc., Plant City, FL 2018  2020HR Assistant/Inventory SpecialistMaintained confidential employee files for a company of 100 to 200 employees depending on the season. Worked with fruit and plastics divisions to ensure correct and proper inventory. Input new employee information into TriNet system and assisted employees to set up their account. Maintained employee files by processing department changes, pay rate changes and employment status changes. Printed daily timesheets for fruit, plastics, and maintenance departments for corrections to have accurate payroll processing. Then processed weekly payroll in TriNet. Sorted and distributed weekly paychecks for all employees. Maintained vacation/sick time records for accurate tracking of time. Created invoices from shop orders after shipping dates in Great Plains system. Created credit memos and applied them to invoices in Great Plains. Entered shop orders and processed BOL for shipping department. Processed brokerage reports in Great Plains. Process inventory corrections and then ran month end reports. Assisted other departments when needed.CHARTER COMMUNICATIONS (Bright House Networks), Riverview, FL 2002  2017 Admin Coordinator IIMaintained confidential records for department of 150 employees and identified ways for improvement. Partnered with admin team and customer service lead team on National Customer Service Week activities to create a special and memorable week for company employees. Consistently maintained records for department with accuracy as demonstrated in attendance and payroll audits with a less than 5% error rate. Subject matter expert on Kronos when company switched from ADP and then trained management team on how to enter payroll data. Beta tested the new ADP payroll system and became subject matter expert when company switched from paper time sheets. Trained management and employees on new system. Reduced supply expenses by 12% by maintaining inventory and budget each year for 15 years. Created budget spreadsheet for employee recognition, morale and supplies to assist director in controlling department expenses. Scheduled and set up weekly meetings for 13 teams coordinating between workforce management and department management. Developed and implemented training for new hires on Aspect/ESP. Maintained PTO calendar for 15 managers/director to ensure management coverage for call center. Prepared and sent daily Outlook email of management schedule and department updates and news. Worked on ACEs recognition program including compiling list of winners from performance reports, planning the menu, and booking meeting space for award luncheon. Candidate's Name  Page 3PHONE NUMBER AVAILABLE EMAIL AVAILABLEEDUCATION & PROFESSIONAL DEVELOPMENTBachelor of Science (BS), Business Administration, Peru State College, Peru, NE Advanced Microsoft ExcelTECHNICAL SKILLSMicrosoft Office Suite Programs, ADP, Kronos, Aspect/eWFM/ESP, CMS, TriNet, Time & Attendance System, Great Plains, PayCor, IQMS, Plexus & Paycom

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