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Candidate's Name
Queens, NYEMAIL AVAILABLEPHONE NUMBER AVAILABLEAdaptable and forced individual with managerial experience in the business sector. Proven ability to develop and execute strategic plans, build relationships with clients, and manage the day-to-day operations of the business. Expertise in budgeting, financial analysis, and personnel management. Sales manager with years of experience in training, mentoring and supervising sales staff all while implementing sale strategies nationwide, Committed to providing exceptional customer service and operational compliance. Proven leader with seasoned ability to inspire teams and capitalize on emerging opportunities to enhance business profile, reputation, and influence. Work ExperienceAssistant ManagerFoot Locker Inc.November 2018 to Present Manage a team that consists of 25 team members coaching the team to boost sales goals, conversion and units per transaction through constant communication and celebrating accomplishments Provided exceptional customer service that resulted in being awarded employee of the year 3 years in a row. Upheld all local COVID-19 protocols including increased sanitation, enforcing mask policies, and ensuring a limited capacity. Anticipated customer needs and provided them with high quality service while upholding brand standards Meticulously handled by P.O.S system transactions include credit, cash,exchanges, returns, and refunds to ensure a seamless and accurate cash flow. Actively informed about the latest sales offering and loyalty programs Ensure accurate inventory counts for over 2000 items by counting and timely identifying and reconciling and discrepanciesConcession Stand AssociateCollege Point Multi Complex - White Stone, VAApril 2018 to October 2018 Mastered P.O.S systems to handle payments ranging from $500-$1500 per shift Prepared food materials to cover over 25 menu items to feed 300-500 customers a day. EducationHigh school diplomaAcademy of Finance and Enterprise - Long Island, NY September 2016 to June 2020Skills Payroll Time management Problem Solving Leadership Delegation Interviewing Recruiting Employee orientation Microsoft Word Bilingual Management CashieringLanguages French - Fluent