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Administrative and clerical professional with over Street Address EMAIL AVAILABLEyears of experience. Outstanding customer service and SYKESVILLE, MD 21784 phone skills. Also adept at handling confidential and/or Cell: PHONE NUMBER AVAILABLE sensitive information. A proven team player who works well alone with little or no supervision.Work ExperienceMedical Records ClerkYes Care ~ Sykesville, MDSeptember 2021 - August 2023 Used my organizational skills to keep up-to-date records of patients. Shared or exchanged sensitive information concerning the patients with the doctors and nurses. Scheduled off-site appointments for patients. Given the opportunity to streamline the medical charting system, making it easier to locate on the shelves. Generated a system to keep specific medical files on the file server for auditing purposes and easy access. As a customer service agent, I was responsible for answering all incoming calls. Administrative AssistantLighthouse Christian Fellowship ~ Anchorage, AKMay 2013 - July 2017Assistant to Pastor/Director with daily duties in: General reception with heavy volume of incoming calls Greeted members and visitors and directed them to appropriate departments Coordinated and set appointments for Pastor, Director, and Associate Pastor Coordinated and scheduled all member events Scheduled vendor services as directed by Executive and other departments MS Office proficient in handling multiple on-call tasks Handled mass filings and departmental records upkeep Responsible for all product mailings to membersHuman Resources AssistantEyakTek Corporation ~ Anchorage, AKOctober 2009 - March 2013Assistant to Healthcare Program Manager in all aspects of Human Resource Relations Responsible for answering all incoming calls Maintained the ordering of all office supplies Responsible for processing new hire paperwork for new employees Processed all timesheets for payment Maintained schedule of all employee leave requests EducationLamar Sr. High SchoolDiploma CertificateSeptember 1968 June 1972 ~ Rosenberg, TXI have completed all courses required for my high school diploma, graduating with a 3.5 grade point average.SkillsDecision Making Attention to Detail Clerical Experience Great Customer Service Active Listening Multi-tasking Prompt Time Management TraitsCredibleI am truthful and honest.ConfidentI take responsibility for my actions and follow through on my promises. AccurateI do my best to make sure my work is error-free.CaringI use my words and actions to help others without expecting anything in return. |