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Certified Scrum Master/Agile Project Manager/Agile Practitioner
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Palatine IL Street Address
Candidate's Name 1 Resident Citizen - USA
CERTIFICATIONS CAREER SUMMARY
Professional Scrum Master
(PSM1) Passionate Scrum Master & Agile Project manager with 4+ years of
Google Professional Project experience as Scrum Master/Agile Project manager in delivering
Management Certificate 2023 high-quality software products, driving end-to-end continuous
Evolve With Agile Scrum improvement, cross-functional collaboration, and ensuring product
Master Workshop Certificate quality throughout SDLC.
2023
Lean Six Sigma Foundations Seasoned Coach & facilitator for solving analytical complex
Six Sigma: White & Green Belt problems, improving communication & collaboration, and building
Business Analysis Foundations high performing teams & leadership, to drive agile project success
with tools like JIRA and Confluence.
SKILLS
Scrum/Kanban Implementation Worked in multiple domains - Financial, Logistics, & Food chain.
Bringing Agility Specialized in implementation & optimization of complex
Coaching, Mentoring & Training
workflow.
Facilitation
Servant leadership Helped, Guided and coached multiple teams on Agile Mindset,
Collaboration & Communication improving productivity, better estimations, correct prioritizations
Agile Project management KPI/report generation, software testing, ETL/E2E Testing, Sanity,
Product & Sprint Planning
Load/Stress, UAT Testing.
MVP & MMF
User Stories, BDD/TDD
Estimation & Prioritization Utilized the concepts of customer centricity and design thinking to
Stakeholder Management coach PO to optimize value and design best solutions
Agile Risk Management
Highly experienced to transform teams and organization into Agile
Process Improvement (Project WOW to foster a culture of transparency, adaptability, and
& Program Level) excellence.
Coaching for XP & Engineering
Practices
Leadership and Management ACHIEVEMENTS
70% increase in velocity for 3 teams by having me as a scrum
Analytical & Problem-Solving master
Online collaboration tools - Atlassian Successful transformation of 4 teams from waterfall WOW to Agile
Jira, confluence and Miro Reduced delivery time up to 50% led to successful reduction of
Metrics and Data Analysis product cost.
Technical skills (SQL, Testing ETL, Reduced defect count by 70%.
Increased team collaboration for a multi-cultural team
Data warehouse, Data Migration,
Increased commitment reliability
Data Lake, Front end/Backend) Optimized all sprint events.
MS Excel, PowerPoint Driven dozens of improvement initiatives
Coaching for Transparency, Formed Agile COE
Inspection & Adaption Designed Full end-to-end Agile WOW for feature and support teams
Dashboards in JIRA/Confluence
WORK EXPERIENCES
Sr. SCRUM MASTER
Coached, Helped and Guided cross-functional team of 10 Dev+QA professionals for development of
US Bank | Jan 2020 Aug 2023
new product involving all aspect of the project from requirement to deployment phase, till
support.
Collaborated closely with multiple cross-functional teams - product owners, developers, and
stakeholders to help and coach them on product requirement gathering, making a cross
functional team from starting.
Acted as a servant-leader, focusing on making team empowered to handle impediments and driving
changes to removing impediments, fostering self-organization, and promoting continuous process
improvement.
Facilitated daily scrum meetings, sprint planning, sprint demo and sprint retrospectives, enhancing
team communication and coordination.
Introduced agile principles into teams WOW, teams working agreement, incorporating Scrum
and Kanban, XP practices to improve project visibility, delivery speed, and quality.
Spearheaded the integration of Agile principles into every process and WOW, improving
responsiveness to changing requirements and reducing time-to-market.
Introduced and coached team on CI-CD, automated testing tools, decreasing manual testing efforts
also resulting in quality improvement and defect reduction.
Mentored team members on XP/quality practices, transparency, inspection adaption, ensuring
alignment with agile methodologies and best practices.
Coached PO for MVP and US writing using INVEST criteria.
Delivered multiple trainings and workshops for various teams to inculcate Agile Mindset, educate
teams and leaders the importance of Agile WOW, and help them to set correct leading-lagging
indicators.
Sr. Hub Manager
US Bank | Feb 2019 Dec 2019
Facilitated advisory sessions for banking clients, ensuring the security and privacy of their data,
while adhering to Scrum principles.
Led daily Scrum events timeboxed to 15 minutes, fostering collaboration and accountability
within the team.
Participated in weekly sprints to optimize revenue generation, overseeing sprint reviews, and
leading insightful sprint retrospectives for continuous process improvement.
Collaborated closely with the fraud department, resolving cybersecurity vulnerabilities through
iterative processes.
Mentored and trained personnel in Scrum methodologies, fostering a culture of continuous
learning and improvement.
Prepared comprehensive reports for both internal teams and external stakeholders, focusing on
iterative improvements following Scrum practices.
Demonstrated exceptional leadership overseeing multiple bank branches, driving operational
excellence through a blend of Scrum practices and technological expertise.
WORK EXPERIENCES
CEO and Chief Product Owner
Rosati s Pizza | June 2006 July 2018
Interacted with a team of software developers for the creation of Mobile app and Website.
Optimized supply and equipment inventory management, fostering a lean and agile operational
framework.
Worked on entire POS System integration with various payment methods, auto cart load with
customer incoming calls.
Multiple payment type integration to enable best customer experience.
Oversaw financial functions and technologies, exercising meticulous oversight and strategic
decision making.
Defined customer journeys, and helped in setting up multiple location specific websites.
Implemented comprehensive training programs emphasizing customer-centric service excellence
and operational efficiency.
Mitigated risk by ensuring compliance with legal requirements and industry best practices.
Implemented a robust ticketing system, effectively managing tasks through clearly defined
workflow stages, while strictly adhering to timeboxing principles, ensuring efficient workflow and
timely delivery of orders.
Utilized correct prioritization framework to prioritize the backlog, features, Epics.
Utilizd lean agile concepts and systems thinking to optimize the full system and cut down delays.
EDUCATION
Northwestern University - Cyber Security Studies, 2022.
An intensive 24-week long Boot Camp dedicated to cybersecurity. Skills learned include Wireshark, Kali
Linux, Metasploit, and Burp Suite and training towards Security+, Network+, and CISSP.
Harper College - Associate of Arts in Business Management/Finance, 2021
OTHER CERTIFICATIONS / HANDS ON EXPERIENCE:
CompTIA Security+ 2023
Try Hack Me Cybersecurity Certificates 2023
Pre-Security, Intro to Cyber Security, SOC Level 1, CompTIA Pen Test+, Cyber Defence, Security
Engineer
Google Professional Cybersecurity Certificate 2023
Google IT Support Professional Certificate 2023
Agile Software Development: Scrum for Developers
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