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Pharmacy Technician Operations Supervisor Louisville, KY Street Address EMAIL AVAILABLE +1 502 345 7979To secure a position where I can utilize my nursing and medical experience to assist patients by increasing their overall quality of care.Authorized to work in the US for any employerWork ExperiencePharmacy Technician operations SupervisorMcKesson - Louisville, KYMarch 2015 to April 2023Oversee the daily workflow of the pharmacy tech teamPrepare the daily work schedule for technicians based on incoming volumePrepare written performance evaluations for pharmacy techniciansMonthly 1:1 with direct reports to level set and review performanceTeam daily huddleCompleting interviews for open positionsOn boarding of new employeesDevelopment of current tech teamAssisting with any employees interested in becoming Nationally CertifiedCoaching of direct reportsWeekly client meetingsReports and auditing of patient data for client reportingLPN Rehab Charge NurseNazareth Home - Louisville, KYNovember 2010 to November 2013Possesses the specialized knowledge and clinical skills necessary to provide care for people with physical disability and chronic illnessCoordinates educational activities and uses appropriate resources to develop and implement an individualized teaching and discharge plan with clients and their familiesPerforms hands-on nursing care by utilizing the nursing process to achieve quality outcomes for clients Provides direction and supervision of ancillary nursing personnel, demonstrates professional judgment, uses problem solving techniques and time-management principles, and delegates appropriatelyCoordinates nursing care activities in collaboration with other members of the interdisciplinary rehabilitation team to facilitate achievement of overall goalsCoordinates a holistic approach to meeting patient's medical, vocational, educational, and environmental needsDemonstrates effective oral and written communication skills to develop a rapport with clients, their families, and health team members and to ensure the fulfilment of requirements for legal documentation and reimbursementActs as a resource and a role model for nursing staff and students and participates in activities such as nursing committees and professional organizations that promote the improvement of nursing care and the advancement of professional rehabilitation nursingMedical Assistant InstructorDaymar College - Louisville, KYJuly 2011 to September 2013Managed class of 30+ students each and ensure all comply with OSHA and the schools' standards and guidelines.Utilize nursing process and critical thinking skill and manage flight medic activities in combat deployment environment.Prepare students to sit for the national CPC exam through AAPC.Facilitate anatomy and physiology courses.Prepare procedure papers, perform routine laboratory procedures such as urinalysis, and assist physician with procedure set ups.Taught multiple classes each semester (Phlebotomy, Anatomy, General Studies)Instruct and certify students on BLS.Teach administrative skills such as computer, EMR.Instruction on recording patient medical and physical histories in EMR.Assist urgent care LPN triage urgent care calls.Maintain CLIA and OSHA standards in the laboratory.Maintain require files organize for CLIA and OSHA state inspectionsHelp to assist with tutoring for the CCMA certification exam.Assisted student's in preparation for the RMA and RPT certification examsLPN Charge NurseKentucky State ReformatoryOctober 2011 to July 2012Sr. Certified Pharmacy TechWalgreens Pharmacy - Louisville, KY November 2004 to March 2012LPNCentral State Hospital - Louisville, KY November 2008 to March 2011EducationGalen College of Nursing - Louisville, KY 2006 to 2008SkillsClinical trialsResearchSupervising experienceClinical researchHigher education teachingCurriculum developmentLMSPharmacy technician experienceMedical terminologyLTC pharmacyHospital experienceInfusionAseptic techniqueMedication administrationPatient serviceClinical pharmacy experienceManaged carePhone triageHIPAAEpicHome healthDocumentation reviewAuditingMedical collectionEMR systemsMedical office experienceCustomer serviceComputer skillsPublic healthEHR systemsLanguages English - FluentAwardsEmerging ProfessionalsJuly 2020Development program targeted to grow internal candidates in similar areas. I assisted by developing a plan that would make operations easier and more efficient for case managers. I also identified several IT enhancements to the current operations.Certifications and LicensesPTCB CertificationJune 2008 to April 2023Certification #: 30225252AssessmentsWork style: Reliability ProficientFebruary 2023Tendency to be reliable, dependable, and act with integrity at workFull results: ProficientHR: Compensation & benefits CompletedFebruary 2023Knowledge of compensation and benefits programs Full results: CompletedManagement & leadership skills: Impact & influence ExpertFebruary 2023Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ExpertCustomer focus & orientation Proficient February 2023Responding to customer situations with sensitivity Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.GroupsMcKesson Advocate Ambassador programJanuary 2019 to PresentAs an Advocacy Ambassador I have the pleasure of speaking to house and senate members on various topics in Healthcare and how they would benefit patients from many different walks of life. This includes meeting with members of congress in their offices in DC.Additional InformationSkillsConducting myself within the Scope of Practice as outlined for an LPN practicing in the Commonwealth of Kentucky;Customer service;,Providing information to patients and their families on their condition and procedures being performed in relation to their needs and care;Admissions;Medicare specific charting;Rehab specific charting;Processing patient insurance pharmacy claims;End of life care;Knowledge of medications and processes that take place in a pharmacy;ICD 9 knowledge;Microsoft office and Windows (multiple versions) |