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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Paseo RojoColorado Springs, CO Street Address
Objective:As an IT professional with more than 20 years of IT experience seeking a position within the IT industry where I can utilize my skills and training to help achieve the overall goals of the company.Education:Northeastern State University Bachelors of ScienceEnvironmental Management, Industrial Safety, Associates of BiologyIndependent Courses: ITIL, A+ and MCSETechnical Skills:Active DirectoryDNSMicrosoft ExchangeVMwareWindows OS (XP to 2010)RemedySolarwindsServer Builds (Physical and Virtual)Reimaging devicesRemote access, break/fix, troubleshooting, stakeholder assistanceWindows Server (2003 to 2016)Software/Hardware InstallationRightfaxStorage ManagementBackup/RestoresCamera Systems/Door ControlsWork Experience:Tek Experts July 2021 Oct 2021Technical Support Engineer for Microsoft customersTroubleshooting and remediation of technical issuesTAT Enterprises September 2021 - PresentCashierLowes July 2020 Feb 2021CashierSaint Francis Hospital (Robert Half Technology) July 2019 October 2019Performed System Administration duties and input all radiology imaging systems into SolarwindsDid troubleshooting on HP and Dell servers as neededWorked with the Service Now team to integrate with Solarwinds for alerting purposesCancer Treatment Centers of America 2008 2018Systems Operations TechnicianSupported Windows, VMware and Server Builds along with P2V of older hardwareMaintained Active Directory, Exchange, DNS and SolarwindsOn-call rotation supporting over 4000 end-usersUtilized Remedy and Altiris for ticketing as well as assisted in building and knowledge base in the systemAssisted in the building and activation of 2 remote data centers and the decom of a thirdServed as the SME during a network refresh at 4 hospitals, assisted in opening 3 of 4 new hospitalsResolved all IT issues from Tier I to Tier III with end-users working with vendors and third- party providersInterfaced with Stakeholders including Senior Leadership at all business locationsAssisted in the Back-up and Restore of data across the enterpriseCancer Treatment Centers of America 1999 2008Desktop Support TechnicianProvided on-site support for a user base of 600 with a total of 4000 users company wideResolved tickets where possible or escalated to the next tierDeskside as well as remote IT supportPassword resets in Active DirectoryExchange supportMaintained the Corporate IntranetWith a working group, built out the Kronos timekeeping systemOklahoma Air National Guard Feb 1997 Dec 2010Medical AdministratorLogistics OfficerMedical Readiness OfficeroEnsured availability of necessary supplies and equipment for the daily functions of the work centeroSupervised the logistics personnel, medical equipment repair and pharmacy staffoConducted Readiness training for approximately medical personneloDocumented all trainingoEnsured personnel were ready to deploy included all required documentation and equipmentoAssembled and reported readiness information to higher headquarters on a monthly and as needed basisoRepresented the Medical Group at various Group level events, including as the Medical representative to the Incident Command Center, planning meetings with higher headquartersoDeployed to support natural disaster relief and other non-combat response scenariosOklahoma Air National Guard May 1986 Feb 1997Public Health TechnicianoDeveloped and implemented various Occupational Health programs including Hearing Conservation, Respiratory Protection and the surveillance of hazards to Wing personnel. Developed and presented hazard abatement education and physical examination requirements for personnel based on their individual exposuresoFood and food facility inspection including training and remediation of structural and personnel operations |
