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Click here or scroll down to respond to this candidateGED- Murrow High SchoolCandidate's Name
CONTACTPROFESSIONAL PROFILEA Retail Customer Service Representative with 13 years of experience specializing in client relations, communication, and team leadership. A proven track record of interfacing with diverse customers to resolve issues based on the clients needs.PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL EXPERIENCE1342 Bergen street, Bklyn, NY,11213, Apt 13.Stock AssociateZARA NY, NY 2021 PresentAssists in unloading shipments to the store, factory, or warehouse.Checks items received against shipping invoice to ensure the shipment is accurate.Unpacks inventory.Organizes inventory in the stockroom or warehouse.Replenishes stock on the sales floor as needed.Answers customer and sales associate questions about available items in stock.Retrieves items from stockroom at customer request.Places special orders for customers when necessary.Conducts regular store inventory.Uses inventory control software to log information.Packs up defective items or overstock and arranges for the return shipment.Assists in cleaning up the store and stockroom during closing shifts.Sales AssociateNIKE Queens, NY 2016 2020Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive salesBuild the bond between consumer and brand by providing superior service and adapting brand stories to the retail settingMaintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessaryAssist Leads, Senior Associates, and Managers in training entry level associatesAssist with loss prevention efforts by providing proactive customer serviceTeam LeaderBath and Body Works NY, NY 2011 2016Understand the customers needs and helping them find the best products for themselvesDeliver exceptional in-store shopping experienceBuild a highly satisfied and loyal customer base through engagement, uncovering needs, making product recommendations, and capturing customer information to support continued engagement with usSupport product replenishment activities that keep the store full and abundant.Assist with floor set execution, window changes, visual presentation and marketing placement as needed.Deliver on our values, policies and proceduresUses inventory control software to log information.Pack up defective items or overstock and arranges for the return shipment.Assist in cleaning up the store and stockroom during closing shifts.Team LeaderGAP NY, NY 2002-2009Understand the customers needs and helping them find the best products.Deliver exceptional in-store shopping experience.Build a highly satisfied and loyal customer base through engagement, uncovering needs, making product recommendations, and capturing customer information to support continued engagement.Support product replenishment activities that keep the store full and abundant.Assist with floor set execution, window changes, visual presentation and marketing placement as neededDeliver on our values, policies and proceduresEDUCATIONSKILLSEmpathyAdaptabilityAbility to Use Positive LanguageClear Communication SkillsSelf-ControlPatienceAttentivenessConflict resolutionCreativityDecision-making |
