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Click here or scroll down to respond to this candidateOLisa OlsonPHONE NUMBER AVAILABLEEMAIL AVAILABLEHoffman, MN Street Address
SUMMARYThirty plus years in Special Education: 25 years teaching all areas, 2 years consulting, and 1 year as a special education coordinator; Customer Service phone skills in every position; Planned/presented a highly successful segment at Closing the Gap called: Sensory Overload, What is It and How Can I Help?; Excellent Customer Service skills; English language skills- superb for all areas of communication; Strong ability to organize and multitask with accuracy; Known for ability to deescalate intense situations; Advising, consulting, guidance and communication positive and negative, are handled with care; Experience with Microsoft office, outlook, excel and word; Taught training seminars; Frequently worked with multicultural families; Work ethic, confidentiality, and people skills; Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Healthcare experience including medication handling, reading care orders for medications and residents, CPR, First Aid, critical care and hospice skills.SKILLSFace to face interviews, meetingsTelephone conferences/interviews/meetingsCustomer ServiceAssistive and adaptive technologyPost Secondary workResolving simple to complex problemsResearch and analyze yearly changes inlaws (state and federal)Analyzing laws, procedures, policiesand regulationsInterpersonal and PersonalcommunicationListening SkillsConsultant (5 years)Small group and individualmanagement (20+ years)Senior living caregiver (2 years)Faculty collaboration (20+ years)Task PrioritizationTalented organizerESLPublic SpeakingPeople SkillsWorkshop and ConferencePresentationsMicrosoft OfficeActive ListeningProblem ResolutionData ManagementRelationship BuildingTeam ManagementPlanning & OrganizingSupervision & LeadershipConflict ResolutionGood Work EthicFlexible ScheduleFriendly, Positive AttitudeReliable & TrustworthyCritical ThinkingBasic MathOrganizational SkillsEXPERIENCEAdminister medicationsHoffman, MNHST STATE OF MINNESOTA ADULT GROUP HOME/ Dec 2022 to Current Prepare meals, Bathe and toilet those who need assistance, Daily outings (shopping, walks, parks, etc.), ConfidentialityAideHoffman, MNHOFFMAN SENIOR LIVING CENTER/ Jan 2020 to CurrentAnswer resident call lights and assist as needed, Administer medications as needed, Build lasting relationships with residents and staff, Caring for residents when their families cannot be presentTutorHUNTINGTON LEARNING CENTER/ Jun 2022 to Sep 2022Tutor school aged students in areas of need, Follow online protocols, Research academic websites, Build relationships with students and families InstructorADULT BASIC ED/ Jan 2021 to Apr 2021ESL teacher for adults 18Special Ed CoordinatorATHLOS ACADEMY/ Aug 2019 to Nov 2020Addressed diverse student needs, adjusting curriculum and IEPs to meet individual learning styles and levels of development, Recommended outside resources to parents and guardians, fostering support for student emotional and social needs, Leveraged diverse strategies to meet needs of students with varying disabilities, Maintained full compliance with legal, health, and safety regulations, Collaborated with team members to meet daily demands and handle challenging situations, Managed five teachers and ten paraprofessionals' schedules, needs, and concerns Special Education ConsultantRUNESTONE AREA ED DISTRICT/ Jun 2017 to Jun 2019Coordinated with participating schools in the areas of ASD, Assistive Technology, and Physical Health Disabilities, Modeled socially acceptable behavior by leveraging knowledge of behavior modification and positive reinforcement, Liaised with parents, faculty, and administrators to address students' behavioral challenges and academic problems, Troubleshot problems and developed successful solutions, Worked effectively with diverse team to accomplish daily objectives and to meet long-term goalsSpecial Education InstructorWEST CENTRAL AREA SCHOOLS/ Jun 1997 to Jun 2017Communicated regularly with each child's guardians about student successes, concerns, and opportunities for continuous improvement, Consulted and collaborated with staff concerning student learning styles, differentiated instruction, and curricula modifications, Created materials and organized classroom environments to maximize student independence during work periods and transitions, Consulted with school staff to support students in integrated settings, Developed IEP goals and objectives and completed related documentation accurately, Planned lessons and provided direct instruction for classroom, small-group, and individual settings EDUCATION AND TRAININGMaster's Degree Special EducationSaint Cloud State University May 1995Bachelor's Degree Special EducationSaint Cloud State University May 1991 |
