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Click here or scroll down to respond to this candidateCandidate's Name
Detroit, MI Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective: To obtain a challenging and responsible position with an organization that encourages leadership, personal initiative and dedication, which offers opportunity for advancement.Work ExperienceDPSCD/Data Management & GED ProctorAugust 2022 - Present* Enrollment students into Adult Education classes and administer GED testing.AAA Auto Club Group/Customer Sales & Service RepJuly 2015 - September 2017* Assist customers with Auto and Home insurance quotes.* Answer customer inquiries regarding club membership.* Assist customers with billing issues and making payments.* Verify coverage to Mortgagees and Lien Holders.* Bind and rewrite casualty and property insurance.* Cross sale all AAA products.Greatway Transportation/DispatcherAugust 2013 July 2015* Assist with daily dispatch functions.* Contact various customers regarding status of shipments.* Monitor pickup/delivery of material from supplier to final destination.* Communicate with customers regarding driver/trailer availability.* Assist with weekly billing/paperwork issues.* Monitor and update website for customers.Schneider National/Traffic Office SpecialistNovember 2012 - July 2013* Created, monitored and completed shipments for Ford Motors PRC.* Monitored trailer availability for shipments.* Advised various Ford customers of shipment status.* Created and emailed reports for daily audits to carriers for Ford account.* Provided gate passes and dispatched drivers daily.* Created manual BOLs for shipments as required.* Advised carriers of trailer issues and damaged trailers onsite.* Took photos of damaged freight and skids.* Confirmed detention time for Ford Account.One Horn Transportation/Freight AgentJuly 2012 October 2012* Provided trucking and logistic service to various suppliers and manufactures.* Contacted multiple truckload providers for pickup and delivery service.* Negotiated quotes with customers and service providers.* Performed basic background screening.Ryder Integrated Logistics/Office Clerk II Route Management Coordinator June 2006 - July 2012* Provided customer service and data entry, combined with track and trace functions.* Performed standard transportation management functions.* Monitored supplier schedules and shipments to protect Assembly Plant production.* Advised GM Material Follow-Up Personnel of part discrepancies.* Add/Cancel/Adjusted Supplier routing as required using Ryder LMS Database.* Generated and monitored expedited service as needed for critical shipments.* Assisted with the training of new employees.* Monitored Truckload Carriers performance.Verizon Wireless/Account SpecialistMarch 2002-October 2003* Provided assistance to customers regarding their account.* Discussed account balances and services with customers.* Assisted with payment arrangements for overdue balances.* Contacted customers regarding status of their arrangements. EDS - Audi & Volkswagen Communications Account/ Roadside Assistance Advisor July 2000-October 2001* Communicated with customers regarding service issues.* Coordinated with local companies to offer aid and facilitate appropriate action.* Navigated clients in finding locations and businesses while traveling.Quicken Loans/Junior CloserJuly 1997-February 2000* Processed applications for potential clients.* Reviewed reports, policies, and terms to complete loan process.* Finalized closing on loans and presented clients with decision. EducationBachelor of Arts in Business Admin.-Communications/Alcorn State University, 1995 Lorman, Mississippi.SkillsMS Office Applications, MS Outlook, MS Word, MS Excel, Internet Explorer, Windows 2000 operating systems.Interest and ActivitiesVolunteer for Alpha Phi OmegaMember of Zeta Phi Beta Sorority/Zeta Chapter-Spring 1995 Tenor Saxophonist |
