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Capitol Heights, MD PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILEHighly skilled dental professional seeking to successfully grow with a dental office, while gaining knowledge, expanding, and utilizing my skills, and successfully impacting the dental environment positively.CORE COMPETENCIESAdministrative SkillsComputer EfficientReliableSelf-StarterMulti-TaskingDetail OrientedProblem SolvingProfessionalismPatient Relation SkillsOrganizational SkillsEffective CommunicationAdaptabilityFast LearnerDental ReceptionistChairside AssistingCPROffice ManagementDental SchedulingInventoryPhone EtiquetteTeam PlayerAttention to DetailDental TerminologyInfection Controlsterilization (10+ years),Laboratory ExperienceAnatomy KnowledgeHIPAATime ManagementEfficient in Eagle soft, Open Dental, and Dentrix dental softwareDental Assistant (10+ yearsHome Health CareMedical BillingWORK EXPERIENCEDental Front Desk Receptionist/Dental Assistant, Whitman-Walker - Washington, D.C 07/2023-PresentGreeting clients and visitors as soon as they arrive makes clients and visitors feel welcomed and refers callers to the appropriate parties in a courteous and professional manner.Completing registration of new patients/clients. Ensure a general consent form is signed prior to care being rendered.Scheduling dental clients for services in eCW and using Open Dental software.Confirming dental insurance coverage is active.Notifying Billing, Insurance Verification Specialist, and Public Benefits departments of changes in client insurance coverage.Review the dental cost of services and discuss financial treatment plan options for services with patients.Checking clients in and out, schedule and reschedule clients for future appointments. Verify patient identity and insurance at each client encounter.Obtaining patient payments at check-in.Assisting Dentist when needed.Home Health Aide, Consumer Direct Care Network - Washington, DC 10/2019 PresentSupports client by providing excellent services such as housekeeping and laundry, shopping for food and other household requirements.Preparing and serving meals and snacks, running errands.Assists client by providing personal services, such as, bathing, dressing, and grooming, taking medications, and changing soiled diapers and linen.Front Desk Receptionist/ Orthodontist Assistant, Howard University, Washington, DC 09/2016 01/2022Scheduled and confirmed appointments.Answered the multi-line telephone and responded to daily messages.Sent off pre authorizations.Collected payments.Ensured patients have signed treatment plans, effectively communicated with patients and staff.Verified Patient insurance information.Ensured that the day-to-day operations of the orthodontic dental facility was run in an efficient manner.Maintained dental inventory, sterilized instruments,Pre fitting bands before cementation,Removing excess cement from bands and brackets and removed bands and brackets.Placed and removed arch wires and ligatures.Instructed and assisted dental students with treatments.Took Panoramic and Cephalometric radiographs,Took impressions, poured, and trimmed models.Recorded lab cases that have been received and sent out to the laboratory.Dental Assistant, Dental Dreams - Washington, DC 06/2014 09/2016Assisted the dentist with various procedures, (such as) Restorations, crowns, bridges, extractions, and root canals.Set up, and sanitized treatment rooms, and trays.Run lines and units of the dental office.Ordered supplies and took inventory of instruments and supplies.Took impressions.Took radiographs.Charted and took notes of patients.Explained Post op instructions to the patients.EDUCATIONHigh School Diploma, Luke C. Moore Academy 1999Microsoft Word Certification 2019Orthodontist Assistant Certification, Hands on Dental- 01/2019 03/2019Medical Assistant Certification, Everest Institute, 2006 2008Dental Assistant Certification, Fortis Collge, 2009-2010 |