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Customer Service Resume Oil city, PA
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Name Available: Register for Free
Title Customer Service
Target Location US-PA-Oil City
Email Available with paid plan
Phone Available with paid plan
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 Candidate's Name
Street Address  E 3rd StreetOil City, PA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEDear Human Resources:My administrative work history is managing customer solutions, communications, support to a CEO, a managing director, (6) vice-presidents and department leaders.In my tenure as executive assistant, day-to-day operations consisted of but not limited to; on/off boarding new hire contractors, facilities coordinator, business account reconciliation, Board Meeting (BOD) preparation, heavy scheduling, department/company events, marketing assistance and coordination of international and domestic travel.If you are seeking a high-level assistant who has experience in meeting deadlines, achieving goals, is competent and enjoys working with people, please contact me at your earliest convenience!I look forward to hearing from you soon.Best regards,Candidate's Name
PHONE NUMBER AVAILABLEProficient in Microsoft Word, PowerPoint, Excel,  Outlook, SharePoint, MS Teams, WebEx, Adobe, Visio, CRM and Concur.Indeed Assessments:Customer Focus & Orientation:
Expert
Responding to customer situations with sensitivity.Administrative Support Professional Fit:
Highly ProficientMeasures the traits that are important for successful administrative support professionals.Management & Leadership Skills Planning & Execution:
Highly ProficientPlanning and managing resources to accomplish organizational goals.Work Goals/Conscientiousness:
ExpertMeasures a candidate s tendency to be rule-abiding, well organized, hard-working, confident, and think before acting. Responding to customer situations with sensitivity.Work ExperienceRemote Administrative/CS ContractorRobert Half - Pittsburgh, PA
April 2021 to August 2022Meet and greet clients online and via telephone to process/submit paperwork filings and duties related to established company guidelines. Worked with employer platform to process compensation requests.Office Coordinator
SSSH Realty - Pittsburgh, PA
May 2019 to January 2020Meet and greet clients, collected down payments for residential and commercial property, office supplies and support to the office manager and scheduled meetings for managing director as needed. Worked in Google Suite.
Administrative CoordinatorDLCO Duquesne Light Company
July 2015 to July 2016
Moved to AlabamaAdministrative duties, account reconciliation, light calendaring, office supplies, on/off-boarding resources, submitting requests for network access, security badge requests, floor seating or office assignment also removal of same access. Worked in MS Office products, MS Word, Excel and Outlook.
Executive Assistant to CEOPittsburgh Technology Council
July 2013 to March 2014Family moved to ArizonaManaged administration tasks including but not limited to, office coordination, purchasing and reimbursement management, project management, travel coordination, scheduling Board of Directors meetings (BOD), finance, and nomination committee meeting preparation. Facilities management, coordinating requests for company with lease holders, cold calling to set appointments for potential business agreements with corporate leaders/CEO, CIO, CFO, and government leaders; HR liaison, scheduling interviews with candidates on-boarding; financial reconciliations; invoicing; business credit account maintenance and ad hoc projects.Marketing Assistant and Executive AssistantBNY Mellon - Pittsburgh, PA
December 2011 to November 2012Business calendaring, business travel arrangements/domestic and international; Created and submitted requests for Visa's, Passports, coordinated international meetings, on-site and video; edited presentations. I reported to the Head of Securities Lending Operations in Pittsburgh; with staff in Pune, Manchester, Brussels, and Hong Kong. BNYM Treasury Services- Assisted with trade-shows; created briefings and checklists, communicated with shipping yards to return promotional business materials. Sent all communication materials to trade shows, convention halls, and hotels; worked with onsite services remotely to return all equipment and products back to the marketing department. Worked in MS Office products, MS Word, Excel and Outlook.
Executive AssistantHighmark Inc. - Pittsburgh, PA
September 2003 to November 2011Prepared and updated documents and relevant budget information; distributed weekly, monthly and quarterly reports as requested to department management, processed P-Card requests, expense reports and travel arrangements for management and team. Provided timely assistance to the Vice President of Business Innovation, maintained monthly calendar of senior level management meetings, schedule meetings with C-Level executives, assisted with scheduling department off-site meetings, working collaboratively with corporate and department secretaries. Processed and tracked Statement of Work contracts, leases, maintained filing for government supplemented cases for auditing purposes if and when requested, researched and managed contracts from vendor/contractor/company. Ordered computers and computer accessories for new hires and those who relocated to the department , prepared and maintained department information; assisted  with facilities management contractors, and vendors. Worked in MS Office products, MS Word, Excel and Outlook.
Administrative AssistantHM Insurance Group - Pittsburgh, PA
January 2000 to September 2003Supported department leaders with meeting coordination, expense report reconciliation, department filing system, managing all aspects of new offices, office machines, tele-communication, and facility needs, i.e., furniture: Arizona, Florida, Chicago and Pennsylvania. Facilities management with floor/cube location, moves, logistical coordinator for relocations. Worked in MS Office products, MS Word, Excel and Outlook.
Administrative AssistantComputerm/Inrange Technologies - Pittsburgh, PA
January 1998 to January 2000Managed office administrative duties, including but not limited to, account reconciliation, customer service, and support to department leaders. Assisted with scheduling 24x7 coverage of technical support center. Travel assistance with international business. Worked in MS Office products, MS Word, Excel and Outlook.
Business Account Reconciliation ClerkPNC Bank/PNC Contractor - Pittsburgh, PA
November 1997 to January 1998Managed business accounts, reconciliation of checking accounts, balancing business accounts monthly. Assisted with sending used checks back to the business at months end.
ContractorStaffmark - Pittsburgh, PA
If I am not working a permanent opportunity I have worked for Staffmark as a contractor intermittently since year, 2002.EducationHigh school diplomaTrinity High School - Washington, PA Skills  Customer service  Marketing: Clerk  Cold calling  Facilities management
  Account reconciliation
  Employee orientation
  Event Planning  Balance sheet reconciliationAdditional Assessments found on
Indeed.comProficiency with Microsoft Office: Mail & Calendar (Mac)   Highly ProficientJuly 2019Using Microsoft Office Mail and Calendar tools to manage workload. Full results: Highly ProficientProblem Solving   Highly ProficientJanuary 2020Measures a candidate's ability to analyze relevant information when solving problems
Full results: Highly ProficientReceptionist   Highly ProficientJanuary 2020Using basic scheduling, attention to detail, and organizational skills in an office setting.
Full results: Highly ProficientCall Center Customer Service   ProficientJuly 2021Demonstrating customer service skills in a call center setting
Full results: ProficientWork Style: Professionalism   ExpertSeptember 2021Tendency to be accountable, professional, open to feedback, and act with integrity at work
Full results: ExpertIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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