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Title Customer Service Experience, worked in Customer Service over 10
Target Location US-MI-Detroit
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Capitol StreetDetroit, Michigan Street Address
PHONE NUMBER AVAILABLE (H)PHONE NUMBER AVAILABLE (cell)Email: EMAIL AVAILABLEOBJECTIVETo secure a challenging position in a customer based organization where I can utilize my knowledge, experience, customer service skills, time management and organizational skills to execute my abilities to build relationships with customers and staff while delivering the total extraordinary customer experience as well as providing great support with a high level of dedication and professionalism.QUALIFICATIONSI am a versatile professional with a broad range of experience. Self-motivated, people oriented, with exceptional organizational and communication skills. A creative person who accepts change and new opportunities as a vehicle to increase productivity within the organization and one who strives to always positively affect the companys bottom line. EXPERIENCEAllstate Insurance Company - Sr. Claim Service Adjuster - 05/2001 - 11/2018 Great negotiator, extensive knowledge of insurance policy and procedures, Excellent communication and customer service skills. Works well in a team environment, accepts the role of team leader or team player and understands the need for change within the organization in order to be innovative and increase productivity. Good attendance and quick learner. Efficient computer skills and great at multitasking. Strong settlement accuracy. Favorable leadership skills. Consistently maintained an exceptional Customer Service survey rate for efficient claim handling. Always interacts in a courteous and professional manner with customers and staff. Allstate Insurance Company - Claim Service Adjuster - 09/1996 - 05/2001 Good negotiation skills. Exceptional at written and verbal communication. Empathic when handling all customer service issues. Great claim settlement accuracy. Versatile administrative professional with a broad range of experience, self motivated and eager to learn new things to strengthen my abilities to service my customers effectively. Ability to grow, adapt, and accept change. Consistently creating a positive work environment, team oriented and focused on exceeding management and customers expectations on a daily basis. EDUCATIONBachelors of Business Administration, Davenport University, Warren, Michigan Campus.

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