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Experienced Customer Service Specialist looking for (Work from home)Sebring, FL 33870EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceCna, Companion, CaregiverNu-Hope Elder Care - Sebring, FLJune 2021 to PresentAssist clients with daily living skills as necessary. Provide respite care. reading, communication, games, appropriate activities. Assist with homemakingProvided patients/residents with care and companionship Helped clients with activities of daily life (ADL): grooming, bathing and dressing. Cna, Respite Care, HHAKenilworth Care and Rehabilitation Center - Sebring, FL February 2018 to June 2021Assist with daily living skills as need.Document /report observations of residents behavior, complaints or physical symptoms. Obtain and document Patient vital signs and intake for meals Customer Service RepresentativeCross Country Automotive Services - Sebring, FLJanuary 2003 to May 2007Provided top quality roadside assistance to customers. Obtained type of service, location of disablement. Locate customers by using proper resources. Contact the Service provider.Dispatch the necessary services.Contact with customer with the company coming to assist. Resolve customer concerns as needed.CNA - Certified Nursing Assistant, multi-skilled practioner Conroe Regional Medical Center - Conroe, TXJanuary 1996 to November 1997Assist physicians and nursing staff as needed.Assist patient admissionsPrepare patients for necessary proceduresDocument obtained vital signs, patient progress. intake and output Report to Drs and Nurses as needed.EducationMillington Central High School in General StudiesMillington High School - Millington, TNSkills excellent customer service, communicator, obtaining proper information,problem solver, (10+ years) Typing (10+ years) Vital Signs (10+ years) Home Care (10+ years) Nursing Senior Care Patient Care (10+ years) Alzheimer's Care Dementia Care (8 years) Caregiving (10+ years) Meal Preparation Teaching Computer skillsLanguages English - ExpertCertifications and LicensesCPR CertificationCNABLS CertificationAssessmentsCustomer focus & orientation ProficientSeptember 2022Responding to customer situations with sensitivity Full results: ProficientCustomer service FamiliarSeptember 2022Identifying and resolving common customer issuesFull results: FamiliarIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |