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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESKILLS PROFILEAssertive, results-oriented operations, 20+ years management, offer a record of accomplishment in operation efficiency, service, productivity, and profitability.Resourceful, objective decision maker applying an organized common-sense approach to identify problems, evaluate alternatives, and initiate action for profitable resolution.Competitive, enthusiastic team player and leader adept at developing strong working relationships, effectively stimulating interest, understanding action with diverse interest and authority levels.Willing to assume responsibility, self-motivated, committed to quality performance and a high degree of professional pride in accomplishment.OBJECTIVE: Seeking a position in distribution, warehouse management, logistics, and supply chain.EXPERIENCEUBER X Partner 2015 PresentDevelop and practice my ability to initiate and retain relationships with customers which has resulted in repeat requests for my service.Memorize and study multiple areas of operation which makes travel more efficient for riders which saves them travel time.Consistently seek out opportunities and continually elect to take on high-capacity ride quotas and have steadily scored the highest in travel volume.Provide excellent customer service with riders and patrons which reflects my rating of 4.8 out of 5 stars.Personalize the rider experience by creating conversation, lending a concerning ear, offering a consulting opinion or response, and consoling an upset patron.Lipari Food, Warren, MI Sep 2020 Mar 2021Forklift OperatorMoved supplies and equipment throughout the warehouse with the operation of power equipment.Ensured heavy equipment was handled according to Federal safety standards.Coordinated movement of shipments and storage containers and ensured the accuracy of customer accounts and orders using company warehouse management systems.Utilized forklifts to get products to the appropriate storage area and ensured suitable accessibility to goods.Office Max, Warren, MI 1986 2014Distribution Supervisor 1993 2014Supervised inventory control, accurately maintained stock, and audited system generated reports for accuracy and resolving discrepancies. Knowing the products, stock and location I was able to recognize questionable numbers on the report. Benchmarked with other distribution centers in the region to compare successful processes and implementing new ways to work efficiently. My distribution center was top out of the 38 major facilities in the US and served as the main focal benchmark for other centers.Achieved day-to-day operating goals of the warehouse center by keeping a presence in the warehouse, monitoring movement of materials, and recording accomplishments from daily metrics. Always met and exceeded yearly job reviews.Scheduled in and outbound activities, prepared and scheduled shipments and dock appointments, verified receipt of products, and directed the areas of storage placement. Responsible for all inventory activities such as in and out bound items, storage, returns, and loading. Developed strong working relationships with vendors and suppliers that was critical in achieving on time deliveries.Manage, assign and prioritize workloads along with creating work standards for a variety of job functions. Responsible to train, implement, enforce, and evaluate the compliance of the criteria I had designed. Reduced overtime costs while maintaining productivity and quality by knowing the system, number of products, and how to manage resources efficiently. This created optimal operating efficiency.Manage and maintain power equipment to include mentoring associates to practice specific safety elements implemented by distribution center. Controlled office equipment and able to independently troubleshoot and fix hardware failures. This resulted in saving the company time and money in repair costs and reducing the need to send equipment out to be fixed.As a member of the management team, enforced LEAN quality concepts which included the spin process, Kaizen, 5S, Gemba walks while reducing needless repetition to make functions more efficient and cost effective.Created metrics for the different job functions to monitor the performance of employees. Prepared biannual reviews for each associate according to company policy.Communicate with suppliers to ensure continued timely shipments occur and stayed abreast of scheduling issues and resources to resolve anomalies of the delivery process. Work and succeeded to improve the company receiving process and that shipments were processed within the same day, leaving no products on the dock. This ensured all pallet and timely deliverables were complete.Facilitated the company training programs and held continuous training sessions. Courses included education on safety and security, CPR and first aid, and auxiliary training to enhance the security of work associates. Championed the centers safety committee which resulted in posting incident free years. Also became a mentor for associates who aspired to move into leadership roles.Warehouse Associate 1986 1993Prepared outbound LTL shipments to customers. Experience as a power equipment operator, riding pallet jack, dock truck, and stock picker.Inventory count and reconciliation. Conducted physical yearly inventories, and ensured accuracy in picking efficiencies.Load trucks, product staging and put-away.EDUCATIONMacomb Community College Location, MIGeneral Studies Law EnforcementPROFESSIONAL and PERSONAL REFERENCESAvailable upon request |