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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional with strong leadership skills; facilitates efficient workflows and communicates effectively with co-workers, patients and staff. Follows policies, procedures and guidelines to ensure consistent quality. Maintains and safeguard patient privacy and confidentiality.Remain flexible and prepared to adapt to various situationsFunction independently with minimal direction and guidanceWell-organized, manages time and priorities in multi-task environmentsMicrosoft Office / MS Excel MS Word MS PowerPoint Typing Speed: 40 WPMSUMMARY OF QUALIFICATIONSInsurance Verification Insurance Billing Procedures Medical Office Procedures Appointment SchedulingElectronic Health Records (EHR) Electronic Medical Records (EMR)Medical Coding (ICD-10-CM, HCPCS, CPT) Business Office Operations Medical TerminologyAccount payable, Account receivable Payroll Banking Systems Healthcare Law HIPAA Compliance Charting FilingProcessing Co-Payment Human Resource Management Organizational ImprovementsCMS1450 UB04 CMS1500 Healthcare Claim Cycle Insurance VerificationMedical Practice Management Systems Practice Structure Leadership & Management Anatomy & PhysiologyEDUCATIONUltimate Medical Academy Associate of Science Degree Medical Billing and Coding, 2021Ultimate Medical Academy Associate of Science Degree Healthcare Management, 2019Medicare Fraud & Abuse Medicare Billing 837 I Form CMS-1450Dalys Trucking School/Class A CDL2023RELEVANT PROFESSIONAL EXPERIENCEU.S. XPRESS Enterprise Inc. Ellenwood GA09/2023- currentDrive and operate trucks.Follow instructions; locate and read location and road maps.Pre-inspect truck. Post inspectionPick up goods and materials, verify loads for accuracy, and deliver them as instructed.Load and unload cargo.Responsible for basic vehicle maintenance; comply with all safe work practices, policies, and processes at all times.Complete and verify paperwork for accuracyUpdate job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.William-sonoma Braselton GA03/15/2022- 07/31/2023Administration- schedule loaded trucks to be unloaded at dock doors inbound departments. Morning reports, create shipments close shipments for receivers. fixing receivers problems. forklift driver Stand up Reach. set down swing, Pacer Pick pallets feed narrow aisle or pick up pallets to Put away in wide aisles.MCI Iowa City IA-departments.12/22/2020- 03/21/2022Scheduling appointment, for Vaccine. Taking calls for COVID-19 Hotline Taking payments, Routing calls to desired destination, transferring calls to over 21 different departments. Account payable, Account receivable business to business.People Ready, Inc. Amazon Gainesville, GA 05/2012 -2023Assistant ManagerAssign individual shift goals to employees and follow-up to ensure delivery of goalsCalculate time at the end of day with head-contractor and fill in for District Manager at Amazon when neededMake sure that all People Ready employees were fully packagedComplete follow up calls with employees on a nightly basisMIG welders measure, cut, and assemble metal projects using an electric arc and inert gas. They select suitable material, ensure the work area is safe, prepare metal surfaces, determine gas ratios, and inspect weld strength during and after the welding process.Concierge Contact Center Athens, GA 12/2019 08/2020Medical Scheduler Call CenterCommunicated with patients, doctors and medical staff via inbound and outbound phone callsScheduled dental and vision appointment for patients of multiple medical practicesVerified insurance coverage and collected paymentsManaged patient profiles and abided by HIPAA guidelines to safeguard confidentialityCSL Plasma Center Gainesville, GA 06/2019 10/2019Donor Support TechnicianPrepared the donor, donor area and equipmentMonitored donor during process and responded to specific alarms that may occurMaintained a clean, efficient work environment and followed all health and safety proceduresADDITIONAL PROFESSIONAL EXPERIENCECRC Staffing Metabo Tools Braselton, GA 10/2019 04/2020Quality Control / ProcessorProcessed and prepared orders for shipping, and effectively communicated with pickers to ensure accuracyManaged customer orders, completed data entry duties, resolved order issues, and processed changesMaintained safe operating environment and worked effectively in a fast-paced, deadline-driven environment.Hall County Board of Education Gainesville, GA 01/2016 06/2019School Bus DriverTransported students to and from school and related eventsRemained alert in heavy traffic or bad weather, and followed safety rules and regulationsPrepared and submitted reports, and maintained order on the busVOLUNTEER EXPERIENCEGateway Thrift Store Gainesville, GA 03/2018 PresentVolunteerStock inventory, tag new donations and dispose of old donationsPerform light housekeeping dutiesConsiderate and prepared to compromise occasionally to ensure any conflicts are resolved |
