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Click here or scroll down to respond to this candidate Candidate's Name
Street Address S TARS AND S TRIPES W AY A PT 301
G RAPEVINE , TX, Street Address
PHONE NUMBER AVAILABLE
ANTHJO @ VERIZON . NET
SUMMARY
Information technology executive with 25 years of experience in IT strategy, digital transformation,
leading change, organizational development and operational excellence. This includes managing
global IT organizations with an excellent track record in conceptualizing and directing the
development of advanced technology solutions to maximize business, market and customer needs.
ITIL and ScrumMaster Certified. PMI methodology expert
PROFESSIONAL EXPERIENCE
RF INSTALLATIONS 2021-PRESENT
Director of Information Technology, Grand Prairie, TX
As the Director of Information Technology, directed all IT functions, Infrastructure, End User Support,
Business Applications development and analytics. RF Installations (RFI) is the largest millwork installation
service provider in the USA.
Rapidly assessed and triaged current issues while building long term vision for technology transformation.
Led the project for the implementation of new custom order management system for use by contract
workforce across the country using Salesforce Field Services.
RENTAL ONE 2020-2021
IT Solutions and Support Manager, Colleyville, TX
As the IT Solutions and Support Manager, managed the following teams, IT Support and IT Business
Applications development and analytics. Rental One is a Texas Leader in the Construction Equipment
Rental industry.
Rapidly assessed and triaged current issues while building long term vision for technology transformation.
Drove the initiative to move to Salesforce.com CRM to support the business goal of increasing
revenue and building collaboration between departments. Managed the implementation of this
project raising revenue 30% within 3 months or implementation.
Introduced Dell Boomi to the application ecosystem for easily interfacing multiple business
applications
Interfaced an external Dodge Data and Analytics database to bring valuable revenue generating
leads into Salesforce.
Automated the customer credit application process using Nintex Workflow and Adobe Sign
producing a better customer experience.
PINNACLE PROPANE, AN SHV ENERGY COMPANY 2019-2019
VP of Information Technology, Dallas, TX
As the VP of Information Technology, led the IT department of the US based Pinnacle Propane
business unit of SHV Energy. I managed the following teams, IT Operations and Infrastructure, IT
Security and IT Business Applications and Development and Analytics.
Candidate's Name 2
Created a process for IT integration of newly acquired propane companies. This includes both
infrastructure and business system integration.
Implemented cost saving measures that will save the company one million dollars over the next
3 years.
Implemented automation within the primary logistics business system that eliminated issues with
system locking that was impacting production uptime. This will also reduce manual effort in the
accounting department that will free approximately one FTE to work on more important tasks.
Created, documented and implemented change control, project management and incident
management processes within the department become more productive as a department and to
mitigate risk of outages to critical business systems.
ELECTRICAL CONSULTANTS, INC. 2016-2019
Director of Information Technology, Billings, MT
As the Director of Information Technology, led a shared service IT department for the parent
company Electrical Consultants, Inc. and their wholly owned subsidiary, EPC Services Company.
Directed all IT operations and development. This included the areas of infrastructure support,
application development, database administration and client support services. Managed the ERP
applications for each company including multiple modules: GL, AR, AP, HRIS, OE, CRM, Project
Accounting, Project Management, Field Support, supporting the accounting, project management,
construction, and other critical business processes for each company.
Implemented a construction management ERP system for EPC Services Company. This
system, Vista by Viewpoint dramatically improved the company s construction, project
management, field reporting and business intelligence processes.
Implemented the mobile time and expense module of the Deltek Vision ERP system. This
allows anyone in ECI to enter time and expense from any mobile device from anywhere in the
world that they have an internet connection.
Managed a project to select an applicant tracking system for Electrical Consultants, Inc. that
would interface with their Deltek Vision ERP system. Led the team through requirement
gathering, RFP process, price negotiations and final selection.
Implemented a service desk platform for both companies greatly improving the capabilities of
the IT department to accept, track and complete service requests with SLA reporting and
customer surveys.
Selected and acquired virtual server technologies for both company s server infrastructures and
implemented them. This added flexibility to our deployment of server resources and greatly
reduced the time to create new server environments for new applications or development
instances. This was configured for high availability and a greatly improved performance.
Completely rearchitected the network infrastructure from heterogeneous network nodes tied by
VPN tunnels with multiple circuits at each site to an MPLS network with 10 times the
bandwidth saving $250,000 over three years.
Migrated both companies to a single Voice Over IP phone network with 4-digit dialing and
unified communications.
Implemented Virtual Private Networks and Wireless Networking across the enterprise to
improve business communication.
Selected and led the project to install and configure a monitoring solution for all devices and
services for both companies in the enterprise at all 16 locations.
Managed a project to move the enterprise to Office 365 from on-prem Exchange and
SharePoint servers and to implement Skype for Business.
Candidate's Name 3
MRI COMPANIES 2010-2015
Director of Information Technology, Dallas, TX
Served as the Director of Information Technology, managing a shared service IT department for all
of the four distinct businesses of the MRI Companies (Media Recovery, Inc., Dataspan, DPC and
ShockWatch). Managed the ERP applications for each company including multiple modules: GL,
AR, AP, OE, Manufacturing, Supply Chain and Warehouse Management supporting the accounting,
manufacturing, distribution and other critical business processes for all four distinct company
entities.
Managed a project to successfully implement a new NetSuite ERP system for ShockWatch, Inc.
greatly reducing their ERP operational expenses by $200,000 per year.
Stabilized the production Macola ERP environments by implementing capacity and performance
reviews and used this data to implement plans to re-architect the ERP environments sizing for
projected three-year growth and for tuning the database and application customizations.
Led project to improve performance of ERP applications. Hired in new DBA for database and
application tuning. This project combined with the re-architecture project greatly improved
application performance bringing application response times above targeted service levels.
Utilized expertise in strategic planning with strong technical qualifications to establish operations
responsive for long-range objectives for growth and profitability. Provided vision and dedicated
leadership for key technologies, including ERP, B2B, B2C, applications design, middleware and
interfaces, databases, analytics and reporting, and technical infrastructure.
Saved $150,000 per year and increased network performance by re-architecting the network
infrastructure. Led the project to evaluate the existing network and implemented the optimal
solution using new technologies.
Led project to evaluate and implement a new VOIP solution moving the company from multiple
disparate systems into a single hosted solution saving $50,000 per year.
Managed project to implement the Salesforce.com MRP with a bi-directional interface into the
existing ERP. This project will positively impact revenue for three of our companies by putting
structure to our sales process. When this project was complete our business had better
processes in place that will allow the company to close more deals. The company s sales
management and executive teams had business data for the sales pipeline that improved
manufacturing forecasting.
Improved the manufacturing process for the ShockWatch business by implementing a
Warehouse Management System (WMS) and Manufacturing ERP modules.
Hired new Client Support Services staff and implemented processes to effectively support client
devices. This included standardizing on a client hardware set for desktop PC, laptop PC and cell
phones. Created new process for rapid PC deployment. Greatly improved service levels for
client and application support.
HYATT CORPORATION, HYATT SHARED SERVICES CENTER 2009-2010
Director of Information Technology, Norman, OK
Served as the Director of Information Technology at the Hyatt Shared Services Center. Managed
the division s ERP applications including Oracle E-Business Suite with multiple modules: GL, AR,
AP, iExpense supporting the accounting process for 120 hotels in the US and Canada.
Stabilized the production Oracle E-Business environment by implementing capacity and
performance reviews and used this data to implement plans to re-architect the Oracle ERP
environments sizing for projected three-year growth and for tuning the Oracle database and
application customizations.
Candidate's Name 4
Negotiated three-year contract with Oracle for SaaS ERP delivery including the addition of
disaster recovery.
Managed six internal teams concurrently covering functional analyst, Oracle Application System
Administration, Oracle Web and Form Development, Report Development,
Formscape/Markview Administration and client support services and network services.
Developed individuals by example, mentoring and training.
Managed relationship with outside vendors that provide development and SaaS services.
Improved relationship with these vendors and used ITIL concepts to bring them into SLA.
Directed ERP operations including maintaining, upgrading, monitoring, securing and
optimization of server, operating system, database and application services both internal and
external.
Assured compliance with regulatory standards such as Sarbanes-Oxley Act (SOX) and Payment
Card Industry (PCI).
Implemented an IT Steering Team for strategic planning, approving maintenance windows and
prioritizing key issues and enhancement requests.
Increased operational effectiveness by establishing processes and policies for on-call, business
communication, requirements gathering, post incident reviews, and weekly team ticket reviews.
TEXAS INSTRUMENTS, INCORPORATED, EDUCATION TECHNOLOGY
DIVISION 1998-2009
ERP Manager, Dallas, TX (2003-2009)
Served as the Information Technology manager of the division s global ERP applications including
Oracle E-Business Suite with multiple modules: Financials, CRM, Supply Chain, iStore and external
web site: education.ti.com. Improved operations and excelled in strategy and design.
Pursued and implemented cost savings measures to increase business profitability with the
migration of the business web presence from external web vendor to internal data center.
Saved $2.5 million to date. Implemented SAN technology saving $1 million on storage costs
across development lifecycle environments. Created a plan to consolidate servers to save $.5
million in server lease and software license fees.
Managed and implemented multiple IT projects using PMI framework with budgets ranging
from $40K to $3 million. Included in-sourcing of web infrastructure to internal facility saving $3
million to date. Managed project to upgrade Oracle E-Business Suite from version 11.0.3 to
11.5.9, project budget at $3 million, brought in at under $1.5 million and 3 months early.
Managed four teams concurrently, Sr. Oracle Applications DBA team, Unix/Linux
Administration Team, the Oracle Application System Administration Team and Web
Application Administration Team. Developed individuals by example, mentoring and training
resulting in a highly efficient unit, proactive in approach and process driven.
Directed ERP operations. Including maintaining, upgrading, monitoring, securing and
optimization of server, operating system (Unix/Linux), database and application services above
defined metrics and service levels.
Managed Oracle databases and applications running on Oracle Databases. Supported all UNIX
and LINUX operating systems for the division above defined metrics and service levels.
Assumed maintenance of infrastructure for store.ti.com and education.ti.com websites above
defined metrics and service levels.
Conceptualized and implemented the business disaster recovery plan. Worked with outside
vendor for hosting a hot site for recovery of businesses critical systems. Managed annual
disaster recovery drill. Recognized for leading business through a successful recovery of
business systems during electrical disaster at Data Center in 2008.
Candidate's Name 5
Assured compliance with regulatory standards such as Sarbanes-Oxley Act (SOX) and Payment
Card Industry (PCI).
Utilized expertise in strategic planning with strong technical qualifications to establish operations
responsive for long-range objectives for growth and profitability. Provide vision and dedicated
leadership for key technologies, including ERP, B2B, B2C, applications design, middleware and
interfaces, databases, analytics and reporting, and technical infrastructure.
Founded Architecture Board to review infrastructure changes and plan strategy across platforms.
Implemented a change management control system and process assuring the tracking of changes
through development lifecycle environments into production.
Oracle Applications Database Administrator, Dallas, TX (1999-2003)
Four years experience as Oracle Applications Database Administrator in all aspects of Database and
E-Business Suite Administration in operations and business strategy.
Planned, designed, configured and setup global Oracle E-Business Suite Infrastructure.
Created and maintained Oracle database and application instances required for development,
testing, education and production usage.
Assured high availability of critical business systems by implementing high availability
architecture
Implemented and enforced security for applications and Oracle Database instances.
Put standards in place to ensure application/database design and code was produced with
proper integrity, security and performance. Set up code reviews on the design and code
frequently to ensure site standard compliance.
Managed multiple database instances, implemented Oracle Names, implemented a global Oracle
OEM installation, and implemented high availability solution for web database.
Oracle Applications System Administrator, Dallas, TX (1998-1999)
THE SYSTEMS GROUP, Dallas, TX 1995-1998
Client Support Services Lead, (Contracted to Texas Instruments)
EDUCATION
Bachelor of Science, Information Technology, Emphasis in Management Information
Systems, Est. Completion date: 2017, National American University, Rapid City, SD
CERTIFICATION
ITIL Foundations v.3
Certified SCRUM Master
PROFESSIONAL ASSOCIATIONS
Previous President of the Macola Users Group North America. Previous President of the Oklahoma
City Oracle Users Group. Previous Chairman of Packaged Sponsorship and Director of PR and
Marketing at Dallas Oracle Users Group. Member of the Oracle Application User Group,
International Oracle Users Group, and the Project Management Institute Dallas Chapter.
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