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Click here or scroll down to respond to this candidateCandidate's Name
Customer Service/United HealthcareIndiantown, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHighly enthusiastic customer service professional with 10 years client interface experience. Core StrengthsActive listening skills Energetic work attitudeCourteous demeanor Seasoned in conflict resolution Telephone inquiries specialistAuthorized to work in the US for any employerWork ExperienceCSR - Customer Service RepresentativeChange Healthcare - Saint Lucie, FLJanuary 2021 to PresentWork remotely from home making Dr appointments for NYC H&H Custmer Service RepresentativeTelepreformance USA - Port Saint Lucie, FLNovember 2020 to January 2021Benefits,claims,billing for Highmark BCBSCustomer Service RepresentativeChange HealthcareSeptember 2019 to February 2020Worked in call center. Made Doctor Appointment s for Albert Einstein Medical Center Customer Service/United HealthcareTeleperformanceSeptember 2015 to February 2016PSL, FlAnswer incoming calls from members about their Insurance plans Acosta Sales and merchandisingOkeechobee, FLDecember 2010 to December 2012Did merchandising and inventory counts at walmart, set Plan-O-Grams, etc Customer Service AssociateHome Depot - Okeechobee, FLJanuary 2008 to December 2010Okeechobee, FlaAnswered calls and routed to various depts, worked as cashier, custome service desk etc Medical Customer servicePharmacy DistributorsJanuary 2002 to December 2007Jupiter, FlMedicalVerified Ins., took orders for Diabetic Supplies, obtained prescriptions from Doctors, Billing, claim research, educated patients about DiabetisCustomer Servicemedi-World - West Palm Beach, FLApril 1997 to January 2000Took orders for DME, requested Rx from Doctors, scheduled deliveries, verified insurance, claim followup, etcself employed - West Palm Beach, FLJanuary 1994 to January 1997Went into homes and provided healthcare, medications, therapy, injections, tube feeding etc EducationHigh School Diploma in BusinessDover High School - Dover, OHSeptember 1963 to May 1967Skills Customer Care Call Center CSR Customer Service Customer Support Vital Signs Medication Administration Experience Administering Injections Tube Feeding Patient Care Nursing Medical Records Epic Insurance VerificationMilitary ServiceBranch: U.S. Air ForceService Country: United StatesRank: A1cSeptember 1967 to April 1969Medical Service TechCommendations:National DefenseAssessmentsCall Center Customer Service ProficientOctober 2020Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
