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Click here or scroll down to respond to this candidateCandidate's Name
ManagerLithonia, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEKnowledgeable Assistant Manager experienced with meeting sales goals tracking inventory and using MS Office Suite applications as necessary to track relevant data. Adept at customer relations and staff supervision. Specialize in multitasking to meet key deadlines Core Qualifications:Proficient at dealing with customer service issues Extensive knowledge of the retail industrySolid managerial and organizational skillsAbility to prepare detailed sales reports as necessary Good planning and problem solving abilitiesEffective communications skills customer service skills, account administration skills account management skills communication skills.Work ExperienceAviation driverUnifi - Atlanta, GAAugust 2021 to PresentDriving a 26 ft truck daily on the ramp. Making sure the drinks and snack get to the planes on time. As well as any items that needs to be replaced on the plane. GWA Supervisor in TrainingHome Depot - McDonough, GAOctober 2020 to May 2021GWA General warehouse associate, line working scan line put away, bulk sorting safety training and inventory control.Store ManagerTitlemax - Lilburn, GANovember 2017 to June 2019Account collections, recovery accounts, marketing, customer service support and auditing. Making good rapport with the customers as well as maintaining payable accounts, inbound and out bound calls and making sure the company stay on a good growth rate on a monthly basis. Account management, communication.Courier Warehouse ManagerLasership - Marietta, GA2014 to 2017Executed daily pre-trip safety inspections on all equipment Verified and completed required documentation and reports Complied with hazardous material regulations and procedures Collected cash and checks for freight charges as required and maintained required documentation Followed dispatch instructions and communicated with dispatch as required including delays arrivals and equipment problemsCommunicated with customers to determine pick-up or delivery needs Demonstrated internal and external customer service Solicit additional business from customers and provide leads for potential sales opportunities Applied a knowledge of all applicable laws/regulations safety standards as well as company policies/ proceduresMachine Operator handling all necessary checks and pulls daily. HR Executive ManagerMcClains Inc - Covington, GA2010 to 2013Dealt with customer service issues and resolved customer related problems. Coordinated with management team to ensure that everyone was on the same page. Ensured that overtime pay was applied to employee's paychecks. Implemented and approved in-store promotions and discounts. Prepared daily, weekly and quarterly sales reports of my team's progress. Interviewed, hired and trained new hires.Assistant ManagerPapa Murphy's Pizza - Shakopee, MN2006 to 2008Trained new hires and interviewed perspective employees. Ensured that all store security policies were followed. Reviewed daily store surveillance footage.Assistant Manager -Papa Murphy's Pizza Shakopee, Minnesota (2006-2008) Identified marketing opportunities.Arranged preferred client appointments during non-store hours. Addressed customer service issues.Responsible for Opening and closing of the store.Handled weekly Bank drops for shifts.Daily Preparation of the store before and after shift's start and end. Maintained store Inventory for all shifts.Managed 10 employeesAssistant ManagerPizza Hut - Plymouth, MN2005 to 2006Responsible for setting up preparations for safety meetings. Maintained store inventory for all shifts.Managed 7 employees.Responsible for opening and closing of restaurant. Daily Preparation of the store before and after shift's start and end. Addressed customer service issues.Trained new hires and interviewed perspective employees. Assistant ManagerErbert and Gerbert - Hopkins, MN2003 to 2005Monitored inventory of fast food supplies and submitted supply order forms. Provided counter assistance as necessary.Prepared daily staffing schedules for kitchen staff and counter staff. Inspected available food products to ensure that safety standards were met. Ensured that cash drawers balanced at the end of each day. Assistant ManagerDominoes Pizza - Joliet, IL1999 to 2002Checked to see that all food prices were accurate. Maintained updated database tracking available supplies. Ensured that cash drawers balanced at the end of each day. Reviewed applications conducted interviews and often made hiring decisions. Prepared employee schedules and ensured sufficient staffing for all shifts. EducationBusinessMinnesota Community Technical CollegeJune 2006Associate in ComputerDunwoody College of Technology Minneapolis - Minneapolis, MN February 2004 to June 2004Computer TechnicianAntonelli College - Hattiesburg, MSHigh school diploma or GEDSkills Key Holder Retail Management Scheduling Team Building Inventory Training Operations Retail Merchandising Cash Handling Customer Service Management Microsoft Excel Receptionist Payroll Leadership Experience Supervising Experience Marketing Sales Sales Experience Microsoft Office Driving Delivery Driver Experience Assistant Manager Experience Auditing Courier Recruiting Inside Sales Store Management Experience Bookkeeping Sales Management Profit & Loss Loss Prevention Account Management Human Resources Restaurant Management Surveillance English Personal assistant experience Windows Tax experience Pivot tables QuickBooks Typing Warehouse experience Microsoft Word Research NetSuite BudgetingCertifications and LicensesDriver's LicenseProfessional In Human ResourcesAssessmentsSupervisory Skills: Directing Others FamiliarDecember 2019Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: FamiliarAccounting Skills: Bookkeeping Highly Proficient July 2019Measures a candidate's ability to calculate and determine the accuracy of financial data. Full results: Highly ProficientBasic Computer Skills: PC CompletedJuly 2019Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.Full results: CompletedConscientiousness ExpertFebruary 2019Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.Full results: ExpertSales Skills: Influence & Negotiation CompletedAugust 2019Using influence and negotiation techniques to engage with and persuade customers. Full results: CompletedSupervisory Skills: Interpersonal Skills Completed August 2019Maintaining productive team relationships by identifying conflict and settling disputes. Full results: CompletedNumerical Reasoning Skills CompletedSeptember 2019Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs.Full results: CompletedInside Sales ProficientSeptember 2019Actively listening and responding appropriately; performing common sales calculations. Full results: ProficientPersonality: Hard-Working CompletedSeptember 2019Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.Full results: CompletedCustomer Service Skills ProficientNovember 2019Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: ProficientDelivery Driver FamiliarNovember 2019Interpreting instructions, reading maps, and solving problems. Full results: FamiliarGeneral Management Skills FamiliarNovember 2019Performing business math, reading and interpreting P&L statements, and solving group scheduling problems.Full results: FamiliarReliability ProficientNovember 2019Tendency to be dependable and come to workFull results: ProficientRestaurant Manager ProficientNovember 2019Managing restaurant staff and meeting customer expectations Full results: ProficientCreating Presentations with Microsoft PowerPoint Completed December 2019Knowledge of Microsoft PowerPoint tools and features. Full results: CompletedSocial Media FamiliarJanuary 2020Creating content, communicating online, and building a brand's reputation. Full results: FamiliarManagement & Leadership Skills: Impact & Influence Completed October 2019Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: CompletedSpreadsheets with Microsoft Excel CompletedJanuary 2020Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.Full results: CompletedAttention to Detail ProficientFebruary 2020Identifying differences in materials, following instructions, and detecting details among distracting information.Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
