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Candidate Information
Title Customer Service Relations
Target Location US-GA-Atlanta
Email Available with paid plan
Phone Available with paid plan
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DENNISFREEMANDF Riverdale, GA Street Address ,PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYDedicated professional with demonstrated strengths in customer service, time management and accountability. Extremely attentive to details and accuracy while troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. SKILLS Critical thinking  Reliability  Problem solving Follow through  Cultural awareness  Basic math abilities Social perceptiveness  Relationship building  Self motivation Schedule coordination  Task prioritization  Math competency Conflict resolution  Team work  Customer relations CDLEXPERIENCEDoordasher June 2018 - June 2019Doordash Atlanta, GA Delivered exceptional customer service to bolster strong relationships and build positive experiences. Identified issues and solutions to eliminate backlog and maximize workflows. Performed manual labor tasks to detailed instructions from supervisors. Documented, researched and resolved customer service issues. Delivered fast and friendly service to handle questions and service complaints. Sanitized high-touch surfaces to protect personnel and customers from viruses and germs. Private Contractor June 2016 - January 2018Uber Atlanta, GeorgiaCompleted assignments correctly based on knowledgeable reading of work orders against experience and expected demands. Achieved high standards of quality with diligent review of completed work prior to submission. Kept work levels high by submitting applications and connecting regularly with potential clients. Owned development, prioritization and execution of roadmap to support growing revenue. Lineman November 1999 - May 2005Massachusetts Bay Transit Authority Boston, MA Completed daily production forms, project activity reports and job-specific documentation. Completed jobs correctly by following company standards and work methods. Replaced anchors, crossarms and pins for underground pole components. Followed NESC, OSHA and local codes consistently with each job. Reached heights using ladders, pole climbing and bucket trucks. Identified repair needs by troubleshooting problems with distribution and transmission circuits. Trained apprentices in maintenance and construction of power lines. Responded to emergencies across region to quickly restore power. Planned jobs by accurately interpreting electrical plans and prints. Supervised work of ground workers, apprentices and helpers completing assignments. Eliminated electrical hazards from fallen lines with proper grounding. Located defective circuit breakers, switches and relays to coordinate repairs. Maintained strict safety procedures, including verifying equipment operations and roping off work areas. Dug holes, using augers, set poles, cranes and power equipment. Placed insulating or fireproofing materials over conductors and joints. Drove vehicles equipped with tools and materials to job sites. Installed systems at heights of up to 500 feet and with in-ground layouts. Climbed poles and used truck-mounted buckets to access equipment. Completed installations by connecting meters and service drops. Prevented incorrect connections by following diagrams and testing conductors. Identified transmission problems through inspections and tests of lines and auxiliary equipment. EDUCATIONDiploma - ElectricalBoston Trade High School, Boston, MALANGUAGENativeEnglish

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