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Candidate's Name
Street Address  18 MILE RDMARSHALL, MI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI Have 30 yrs. experience in customer Service. I believe I would be an asset to the company. I bring with me relationship building skills, productivity, technology and initiative. I strive to learn more every day.EXPERIENCE1990-1994CUSTOMER SERVICE, apex Automotive distributionAnswered incoming calls, entered orders via phone and fax. Inventory and tracked orders1994-197RECEPTION/CUSTOMER SERVICE, chicago lightingAnswered incoming calls on multi line phone system, Entered orders, via phone fax and mail. Kept inn contact with manufacturers on product schedule and change orders, supervised warehouse sent out catalogs, put product books together for meetings, was involved in the lighting for Buckingham fountain in chg.1997-2004COLLECTIONS /CUSTOMER SERVICE, ALBERTSONSCollected hundreds of thousands of dollars from insurance companies for prescriptions. Data entry reception relief2004-2007CUSTOMER SERVICE, ALL TILEAnswer incoming calls, entered orders via phone fax mail and in person. Maintained relationship with high end clients, Menards, and Home Depot, did all blanket orders for the stores. tracked orders expedited pos and scheduled del for incoming containers.2007-2010CUSTOMER SERVICE SUPERVISOR, AVAN TILEAnswered incoming calls, was n what they call the hot seat. my phone rang first. Entered orders, tracked orders, samples sent out,Collections /credits RMAs. Trained new employees. Invoicing daily. And did daily bank runs.2017-2019CUSTOMER SERVICE OFFICE MANAGER, I SUPPLY CO.Answered customer inquiries, scheduled trucks and drivers. Accounts Receivables and Payables, OS&D, payroll. tracked drivers, making sure their staying withinD.O.T regulations. Tracked orders to ensure on time del.2011 - 2014HUMAN SERVICES, kellogg community collegeGPA all 3 years 3.910/22- PRESENTBUSINESS MANAGEMENT, strayer universitySTILL ATTENDING AND ON THE EDUCATIONhonor role