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Click here or scroll down to respond to this candidateCandidate's Name 4139 N 61st StOmaha, NE Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEFSC Edge, Omaha, NE Data Entry Operator IJUNE 2022 - PRESENTReview and correct digital applications submitted to the US Patent Office. Obtained Level 1 Goverment clearance via detailed background check. Fiserv, Omaha, NE Senior Claims AnalystJANUARY 2015 - JUNE 2022Processed Fraud and non-fraud Chargebacks for Visa and MasterCard customers. Investigated and researched reasons for chargebacks. Followed procedures for Visa and MasterCard from start of claim through completion and applied debits/credits as needed.Comcast Cable, Beaverton, OR Client ServicesRepresentativeAUGUST 2005 - SEPTEMBER 2014Researched and applied missing/misapplied payments as requested by residential cable/internet/phone customers. Processed incoming chargebacks. Placed stop payments on outgoing refund checks. Applied debits/credits as needed. Processed incoming and outgoing mail from and to both internal and external customers. Covered receptionist duties as needed.Mutual of Omaha, Omaha, NE - Data EntryAPRIL 2004-MAY 2005Processed/corrected Medicaid Supplemental Medical Claims Wells Fargo Bank, Beaverton, OR - Home EquityLoans/Lines Customer Service RepresentativeAUGUST 2000-FEBRUARY 2004Incoming/Outgoing phone calls to both internal and external Home Equity Loans and Lines customers. Provided balances, processed payments, retrieved statements, provided detailed notes on accounts. SKILLSKeyboarding, 10-key, dataentry, customer serviceLANGUAGESEnglishEDUCATIONBenson High School, Omaha, NE DiplomaAUGUST 1990 - MAY 1994General Studies |
