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Click here or scroll down to respond to this candidateCandidate's Name
Clover, SC Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLE WWW: Bold ProfileProfessional SummaryExperienced Customer Service Representative 20 plus years of experience working in busy, fast-paced call center. Committed to providing prompt, quick and accurate service to large volume of incoming calls.SkillsTraining and DevelopmentCall ControllingDetailed EvaluationsService DeliveryCustomer Service, in person or via telephoneadditional information provided as requestedWork History07/2019 to 12/2019Telephone Customer Service RepresentativeIQOR/Terminix North Charleston. SCAttended telephone skills and program information training sessions to boost aptitude.Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.Exhibited high energy and professionalism when dealing with clients and staff.Helped large volume of customers every day with positive attitude and focus on customer satisfaction.09/1992 to 10/2017Front Office ManagerFairWay Appraisals & Development LLC Orangeburgh Rd., Summerville, SC 29483Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities. Handled clients, via phone and in person. Accepted all assignments/orders via personal, telephone or e-mail as received. Confirmed data, tax records, created complete file for assignment to proper appraiser/employee and set inspection appointments. Handled billing, banking needs, office payroll via Quick Books as needed. Handled clients in person, via phone as necessary. Handled state licensing needs as needed.06/1983 to 06/1992Field Insurance Adjuster, Property & Casualty, SupSeibels Bruce Insurance Company/Gay & Taylor Charleston, SC, Columbia & Orangeburg, SCWas a field adjuster, Casualty & Property while in the Charleston Office. Supervisor of 7 Field Adjusters while in Columbia, SC and Orangeburg,SC offices. As an Adjuster handled accident files as assigned, property damage-HO Policies and Commercial Liability, commercial and homeowner, later promoted to Supervisor of other field adjusters and inside examiners.04/1981 to 06/1983Outside Casualty Adjuster for Tri County AreaAmerica Mutual Insurance Company Charleston, SCRead over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.Verified accuracy of [Type] records to maintain accuracy of records database.Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.01/1979 to 03/1981Administrative AssistantUS Navy Bayshore, Long Island, New YorkPerformed research to collect and record industry data.Handled all suppliers for office supplies, equipment and services.Managed filing system, entered data and completed other clerical tasks.Functioned as assistant to the two active duty officers assigned to the office. Our primary recruiting was for Admiral Hyman Rickhover's Nucular Submarine Navy.09/1958 to 12/1980Insurance Adjuster, Office Admin, File ClerkSeibels Bruce, Aetna Casualty & Surety Ins. Company Fort Lauderdale Florida & Miami, FloridaMY START DATE WAS SEPT 1956 WITH Aetna Casualty & Surety Ins. Co., 112 State Street, Albany< NY as a file clerk, I worked my way up to that of an Insurance Adjuster, Later went to work for Bruns & Surety Co, Fort Lauderdale, FL., then Seibels Bruce Ins. Co., Miami, Fl as a Field adjuster for Property & Casualty. I worked in so many different areas as My husband was active Duty US Navy and we moved up and down the East Coast of the United States resume system would not allow me to continue with so many different areas and dates, as this variety is not the "norm" will be happy to supply any and all information you need.Education06/1958High School DiplomaJames Monroe High School - Fredericksburg, VAMultiple and various courses while in the Navy completed a total of 25 years with the US Navy active and reserve time all added together, have record of honorable discharge if you would like verification.PS: December of 2019, concentrated on selling PRIOR residence in Summerville, SC 29483, packing up entire household, My husband had passed away and it was more practical that I relocate (move) to a location closer to one of our five children. I down sized my living to that of one person AND my new residence in clover,During this time while still in Summerville, SC I worked some part time forMrs. Harriet McDaniel (contact info) PHONE NUMBER AVAILABLE in her insurance office.The only other reference that possibley could be used is a Mrs. Sussie Hummer, who is also in Summerville, (843-737-2132) I have not listed multipleother references as they have all moved or relocated and I do not lknow how to make contact with my prior employers. |
