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Title General Manager Food Service
Target Location US-AZ-Scottsdale
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Candidate's Name
Street Address  Cell: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEFOOD SERVICES MANAGEMENTWell-qualified food service professional with strong management, decision-making, supervision and leadership skills. Proven ability to delegate, problem solve, prioritize projects, and meet deadlines without compromising quality. Efficient and highly motivated with working knowledge of the principles and techniques of effective supervision and training and proven ability to work effectively in busy environments with positive results. My greatest strengths are my people skills, employee retention and guest interaction.Staff Training and MotivationSuccessful career record of motivating personnel to perform at high efficiency levels. Talent for recruiting, hiring, and developing support staff. Team player, always willing to share knowledge to attain corporate goals.-Leadership and ManagementExceptionally strong multi-tasking abilities. Wrote training manuals, directed kitchen operations, purchasing budgets, inventory planning, development and pricing, staff scheduling, vendor contracts, regulatory compliance, and food/labor cost and controls.PROFESSIONAL EXPERIENCEGoldies Sports Caf/ March 2019  December 2023General Manager. Responsible for all aspects of the restaurant from increasing volume, employee retention, inventory, and all aspects of P&Ls. Do all the schedules and run every area including kitchen. Also ran an efficient take out during COVID and got us back on track during and after to keep us profitable.Maggianos Italian Restaurant June 2018  February 2019Assistant Manager/Accountant. Running shifts including several banquets, restaurant, catering, take out at the same time with ease. When the Accountant left the Company, I also absorbed that job, and we did not hire a new accountant.AZ Saddles / Self Employed January 2017 - 2018Show Manager for Down Under Saddle Supply. Set up, break down, and operation of trade shows on the road for the Australian Saddle Company.Goldies Sports Caf/Zipps Sports Grills April 2006  January 2017General Manager. Increased sales volume at more than one location. Won the achievement award several years for greatest employee retention. Responsible for all aspects of the restaurant, including equipment maintenance, cleanliness and proper health department standards. Built a strong repeat customer base.Pei Wei Asian Diner 2001- April 2006General Manager. Increased sales and profitability over 20%; focus on hospitality and service to increase traffic; full P&L accountability, including food costs, labor and operating costs; developed assistant managers and KMsMacayos Mexican Restaurants 1996 - 2001Manager. Management skills strengthened through training in prepping, cooking, operation of equipment, inventory, ordering. Attended quarterly seminars on all aspects of management including budgeting, food and labor costs and controls. Developed the entire take out department for Scottsdale location.Marilyns First Mexican Restaurants 1991 - 1996Manager. Executed procedures such as staff and shift scheduling, opening and closing routines, daily bookkeeping, menu updating and computer upkeep. Created an environment designed to produce highly positive customer experiences by managing entire wait staff, food and liquor inventories, facility maintenance and kitchen functions. Set and rigorously maintained high standards of food freshness and quality physical plant upkeep and overall cleanliness.The Backstage Restaurant 1989 - 1990Manager. Strengthened management skills with employees and guests. Learned to handle evening bar patrons as well as strengthening service in the dining room.Ritz-Carlton Hotel 1988 - 1989Restaurant Manager. Completed intensive, one month hospitality management training program including important details such as the use of the Ritz Carlton Vocabulary. Hired to open cafeteria for new hotel. Wrote entire Training Manual, selected new equipment, initial food and beverage inventories and supplies. hired initial staff and designed layout. Promoted to AM Restaurant Manager. scheduled staff, coordinated shift changes and managed employees. Promoted to PM Restaurant Room Service Manager. Coordinated distribution of guest amenities, managed convention, special events and VIP Services.

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