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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEseeking a permanent role in business administration commensurate with my education, background, and experience. Seeking Growth while taking on new roles and responsibilities.Work ExperienceBusiness Services ManagerGLC - Rochester, NYOctober 2023 to PresentLegal Document preparation for Attorney office.SecretaryUNIVERSITY OF ROCHESTER - Rochester, NYFebruary 2021 to September 2023Customer Relations SpecialistACC/ATT Client Relations specialist. taking B2B calls from CFOs, customers contacts and third-party vendors. updated data. sending invoices. Processing transfer of services. contract cases. disconnects. answering emails. RequestingApple One TempJanuary 2020 to November 2020# MAXIMUS FEDERAL SERVICE# Rochester, New York, United States verifying identification documents for broadband applications for customers via scan approving for service if all relevant documents were available or denying application if application was incomplete.Processing unemployment benefits for Connecticut.Registration/ SupportLeasing AssistantRochester - Rochester, NY March 2019 to July 2019 set appointments for potential residents for showing. answered service calls. typed memos to residents on all updates in Apartment homes. scheduled showings, followed up on leads of potential residents. Added and Updated information in Rent manager and I love leasing. greeted and assisted residents. performed showings and inspections,Project CoordinatorERT - Pittsford, NYApril 2018 to April 2019Assisted with planning and set up Monitored and closed out phases of study management Database setup Studied documentation development Equipment distribution /tracking Reported creation distribution Archival study documentation Coordinated ProjectAssurance meetings and assisted with compiling meeting minutes and action terms.Supported financial components of study management Assisted with documentation./Database updates due to scope changes Followed up with related to invoice reconciliations. Prepared reports in support of study forecasting activitiesFacilitated issue management by documenting & tracking progress to ensure timely resolution to customer escalations.PSE Mail Processing ClerkUSPS - Rochester, NY February 2017 to January 2018 seasonal mail processing clerk maintaining areas, sorting mail and large packages by zip code city and state organizing in cells. operating The FSS mail sorting equipment. checking for damaged packages and rerouting them to proper area to be properly recovered. operating forklift, scanned and logged packages and mail. removed excess mail jams in equipment for quality mail flow.Purchase Coordinator, AssistantRochester - Rochester, NYDecember 2016 to January 2017Recorded information from blueprints into Site- Line.Operated with planner codes, w/c locations and bill of materials, were available to complete tasks and added missing information to the database as needed.Administrative Assistant / Front Desk Receptionist AssistantRimkus Marciano & Associates - Rochester, NYJanuary 2015 to December 2016Managed customer mailing database and sent out daily mailings of checks and documents to clients. Confirmed invoice and expenditure information and updated database daily.Created & maintained files of presentations, faxed & copied documents for record keeping purposes.Legal AssistantSolomon LLC - Rochester, NYJanuary 2014 to January 2015Complete administrative duties such as making copies, answering, and directing phone calls and greeting clients.Coordinate appointments, including all correspondence and logistics necessary draft documents and letters from existing acquisitions using proper licensing templates.Manage legal documentation and correspondence in strict confidence.Correspond with counsel, court, and clients Assist with accounting and billingImplement and improve upon administrative processes for more efficient workflowContacted government workers regarding claim pertaining to lawsuit on behalf of the law Answered all incoming calls from clients and office personnel's questions related to claim paperwork. Maintained confidentiality when updating information in client records.Customer Service B2BSutherland Global ServicesJuly 2012 to July 2013# United StatesAssisted businesses who wanted to advertise through the United Stated PostalService Locally and internationally some advertisements were based on natural disasters, location, one on one customer service. Familiarized business Owners of the Click N Ship App from the United States postal Service.AppointmentSetter B2BJuly 2007 to December 2009Scheduling time and date and escalating, Appointments to field crew.# Business Owners# United States to go from cash transactions to Paperless.Scheduling time and date and escalating, Appointments to field crew for installations.Travel AgentRochester - Rochester, NYJanuary 2004 to February 2006Made travel arrangements for hotel guests.Ems Bankcard servicesEducationAssociates of Science in Business AdministrationColorado Technical University - CO, springs Colorado December 2011 to PresentAssociates of Science in Business AdministrationColorado Technical University - Colorado Springs, CO December 2009 to December 2011High school diplomaJosh Lofton Sr High School - Rochester, NYJune 1987 to June 1990High school diplomaJosh Lofton Sr High SchoolSkillsAdministrative Support Clerical Front Desk Legal Assistant Receptionist Scanning Secretary BillingInvoice Invoices Payroll Customer Service Oriented Customer Service Greeting Incoming CallsCorrespondence Data Entry Filing Sorting Calendaring Database CRM HRMS SAP Salesforce MicrosoftSharePoint Solomon Client Relations NPD Electronic documents time management CustomerRelationship Management B2B Bill of Materials Mail Room Mail Sorting Forklift Customer RelationsLeasing BOM Forecasting Reconciliations Documentation Documenting Clerk Accounting BlueprintsPSE Issue Management ERT Inspections Legal Documentation Logistics Scheduling Workflow Staffing Travel Agent Travel Arrangements Retail Sales Excel Microsoft Office EnglishIntermediateNPDHRMS |
