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Title Cybersecurity Analyst
Target Location US-PA-Lancaster
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 Candidate's Name                                          MCP, CySA+, Sec+ Certified
Lancaster, PA | Phone: PHONE NUMBER AVAILABLE | Email:EMAIL AVAILABLE
CYBER SECURITY ANALYST/ INFORMATION SECURITYSUMMARY										_______	____IT professional with over 5 years of experience in the field of information technology with sound knowledge in Network security, SIEM, KaliLinux, security tools implementation and support, penetration testing, vulnerability management, Access & Identity management, technologies, and best practices.
CORE COMPETENCIESNetwork Security, SIEM, vulnerability management, VPN (Site-to- Site and remote Access), Security Frameworks (CIS version 8 Critical Security Control, NIST sp800-60, NIST sp800-37, ISO27001, ISO20000)Incident detection and response, Data Loss Prevention (DLP), Multi Factor Authentication, Active Directory AdministrationMobile Device Management (MDM), Data Protection, Security Operations Centre (SOC),Security Awareness, Security Risk Management, Access & Identity Management (IAM), Virtualization & Cloud SecurityClearance
Active Public Trust, American CitizenEXPERIENCE
Eretmis Inc.Cybersecurity & Information Security Intern              October 2023 - Present      Performed authorized vulnerability scans using Nessus, to identify and assess potential security weaknesses within the network infrastructure, configuration, and compliance issues.      Provided reports containing the results of the vulnerability scans and prioritized recommendations for the remediation of the identified issues.      Provided status reports to senior leadership related to vulnerability management metrics, key risk indicators, trending, and compliance reports.      Analyzed assessment results and threat feeds to properly react to systems vulnerabilities.      Created and maintained appropriate security policies, standards, guidelines, and documentation for responsible systems.      Reviewed and tracked mitigation action plans developed by risk owners and ensured plans are completed appropriately.      Provided guidance as needed to IT and Business partners to ensure secure implementation of processes, systems, and services.      Applied cybersecurity and privacy principles to organizational requirements relevant to confidentiality, integrity, availability, authentication, and non-repudiation.Kelloggs/Wipro.      		                            July 2023   October 2023              Site Support      Resolve high priority I.T issues being hardware, software, applications and web related problems.      Use Active Directory to resolve password reset or device crash problems.      Remotely support and resolve I.T issues to reduce I.T related downtime no matter where they are.      Used Service now ticketing system to view dashboard and resolved issues on time.      Make sure device batch updates, OS updates, policies and patches across all devices within the organization and ensure that services are 100% compliant with I.T policies.      Ensure that BYOD devices on network are in compliance with security policies.      Ensures that I work together with other support teams hand in hand to achieve organizational goal.      Assign laptop devices to users by setting it up and making sure users are entrusted then given authorization through that process before joining the network.NCR Cooperation.             		              November 2020   April 2023Customer Engineer II      Provide 1st and 2nd line maintenance support for NCR and Diebold ATM s.      Provides 1st and 2nd line maintenance for Fast lane or Self-Checkout and registers.      Providing maintenance support for NCR hospitality devices like POS terminals, KDS, Bumper Bar and Aloha Software upgrade or Installation.      Providing data center and Cisco equipment support through NCR.      Provided maintenance or repaired support for Lexmark printers.      I provided support for some hospitality network and hardware issues through NCR.      I provided software installation or upgrade for ATM cores and some Desktop pc.      Took charge of software deployment for some hospitality and provided 1st and 2nd level support through phone, remote and onsite to over 1000 users.Dell thru Unisys.                     		         January 2014   October 2020Field Technician      Provides 1st and 2nd level support through phone, remote, and onsite to over 1000 users.      Supports Windows XP/7/8/10 as well as laptops and tablets in troubleshooting, repair deployment and maintenance as applications such as Microsoft Office Apps 2000/2003/2007, Office 365, Skype, etc.      Process warranty issues on Dell issued equipment      Troubleshoot Dell Tablets      Software and Hardware Configuration on various Dell equipment      Provides support to end users relating to hardware and software, computer applications,
      LAN components and peripherals.      Responsible in maintaining inventory.      Uses McAfee Anti-Virus in scanning and eradicating hardware.      Tracks and logs tickets using a proprietary ticketing tool.Mobile Intention Systems.    		        October 2009   December 2013Technician      Conducted analysis and fixed broken phones brought for repairs.      Organized parts and components of various cell phones brands.      Scheduled the repair timetable and informed customers whenever their units are ready.      Built, repaired computers and networked computers.      Updated computer software and operating systems.      Identified and resolved various hardware and software problems.      Handled inventory of hardware.      Installed and used Anti-virus   Kaspersky to secure systems.NCR Cooperation, GHANA.                      October 2007   December 2008               PS (Professional Service) /I.T Support      Provided 1st and 2nd level support via phone, remote and onsite to 1000+ users.      Installed and configured LAN/WAN connectivity.      Identified and resolved various hardware and software problems.      Repaired and made new RJ45 cables.      Responsible in setting up wireless networks.      Utilized Active Directory in managing user accounts, user permissions, resetting passwords, etc.      Used Kaspersky Anti-Virus in scanning and eradicating hardware.
      Tracked and logged tickets using a remedy ticketing tool.      I installed operating system software like the BWAC, APTRA, CR2, and OS2 on ATM systems for in lobby, through wall and drive through.      I took part in servicing and maintenance of ATMS for banks like Ecobank, Cal bank, Barclays bank, GT Bank, ADB etc... In Africa, Ghana.      I was part of the team that configured and set parameters for Ecobank, Cal bank and Stand chart during the redenomination of the cedi, the currency of Ghana.      I configured and upgraded ATM systems in some banks in Ghana.      I worked on tally printers.      I took part in working on Auto mailer machine for some banks.      I took part in working on an iTRAN machine.      I ensured that in house Hardware and Networking systems run efficiently.Trainings & Professional CertificationsCompTIA Security +CompTIANovember 2023MCP ID#5862531MicrosoftSince 2007CompTIA CySA+CompTIAOctober 2023EDUCATIONPenn State University, Harrisburg

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