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Click here or scroll down to respond to this candidatetruslows4@aol.comPHONE NUMBER AVAILABLEGlen Allen, VA Street Address
Skills Workforce Management Oice Supply Management Expert In Microsoft Oice Calendar/File Management Communication Data Entry Customer Service Problem-Solving Multitasking Confidentiality Technology Proficient Time Management Organization AdaptabilityEducation And Training06/1983Northern Virginia CommunityCollegeWoodbridge VAAssociate Of Science: BiologyCathy TruslowSupport professional with an established track record of delivering effective, high-quality service by utilizing exceptional organizational skills, attention to detail, and a client- focused approach.SummaryAn accomplished professional offering proactive executive support and showcasing robust leadership abilities to enhance business operations. Renowned for reliability and unwavering attention to detail while effectively managing multiple tasks and priorities. Possessing extensive experience in office management, exercising a high level of discretion, demonstrating strong communication skills, adaptability, and exceptional proficiency. Recognized for consistently delivering outstanding customer service and promoting seamless team collaboration. ExperienceEdward Jones - Sr Branch Oice AdministratorRichmond, VA08/2011 - 03/2023 Addressed customer and internal inquiries via phone and email. Ensured accurate completion of paperwork by reviewing documents and gathering information. Created memos, letters, and other communication materials. Processed financial documents, contracts, expense reports, and invoices. Managed office supplies and maintained inventory. Prioritized emails and escalated critical issues to leadership. Conducted accurate checks on figures, postings, and documents. Provided guidance on company policies, benefits, and procedures. Utilized specialized accounting software for account management. Collaborated with administrative support to manage calendars and prioritize meetings. Streamlined office operations through correspondence and data management. Coordinated training events with vendors and webinars. Delegated tasks and set priorities for staff. Resolved customer complaints and answered questions. Collaborated with supervisors to achieve collective goals. Assisted employees in handling complex problems. Identified causes and solutions for job performance issues. Consulted with managers to address performance, equipment, and schedule problems. Developed work schedules based on budgets and workload priorities. Prepared reports for management and governmental agencies. Assisted accounting team with calculations. Provided recommendations on staffing and procedural changes. Analyzed departmental financial activities to provide budgetary input |
