Quantcast

Customer Service High Level Resume Grant...
Resumes | Register

Candidate Information
Title Customer Service High Level
Target Location US-OR-Grants Pass
Email Available with paid plan
Phone Available with paid plan
20,000+ Fresh Resumes Monthly
    View Phone Numbers
    Receive Resume E-mail Alerts
    Post Jobs Free
    Link your Free Jobs Page
    ... and much more

Register on Jobvertise Free

Search 2 million Resumes
Keywords:
City or Zip:
Related Resumes
Click here or scroll down to respond to this candidate
Greetings;I have always been driven by ambition to solve every problem I face.I have the following Professional skills to offer.excellent interpersonal skillsteam building skillsanalytical and problem solving skillsdecision making skillseffective verbal and listeningcommunications skillsattention to detail and high level of accuracyhonest and trustworthyrespectfulpossess cultural awareness and sensitivityflexibilitysound work ethicsfantastic sense of humorAs reflected in my resume I feel that my education, training and qualifications will make me an outstanding asset to your organization. I would appreciate theopportunity of a personal interview at your convenience. I may be reached at PHONE NUMBER AVAILABLE or please leave a messageSincerely;Marla RaeGrantsMARLA AndersonGrants Pass OregonEMAIL AVAILABLESUMMARY OF QUALIFICATIONSEducation: Bachelor of Arts LIBERAL ARTSExtensive Internet and Computer skills. 25 years of extraordinary customer service skills and a high level of organization and professionalism.Exceptional communication skills, both written and verbal; ability to function well under pressure and meet deadlines; highly dependable; extremely well organized and efficient; caring, empathic and positive attitude; possess initiative and ability to work well with others.Software; Microsoft Word, Windows 98-XP Window 8, Microsoft Excel, Power Point, Publisher, Front Page HTML, Web pagedevelopment software, Photo editing software, QuickBooks. . Chat, Networking Outstanding ability to quickly master new software and apply its full range of capabilities.EMPLOYMENTActive NetworkJune 2017 to PresentAsurion08/2013 11/30/2016HRG01/11-06/11CCC07/08-12/10Daves Drywall02/02 to 03/08Work At Home25-50 calls per shiftn Made camping reservations for over 2,000 National Campgrounds in the U.Sn Provided a world-class customer service by booking campgrounds and planning camping trips for individualsn Exemplary Attendance and Punctuality.n Exceeded in all metrics for positionsWork AT HomeCCR I Direct TV Technical Support Exemplary Attendance and Punctuality Met metrics and surpassed a majority of them Answered, troubleshoot, and resolved 50-100 calls daily Provide a world-class customer service experience for customers by answering questions and diffusing frustrations Provide high level technical support for programming and equipment issues Answer a wide array of questions and providing education on complex issues,self-resolutions and offered value-added services Promoted first year of employment Provided technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions Solutions included, but are not limited to, resolving connectivity to satellite and internet Support was provided by clearly communicating technical solutions in a user-friendly, professional manner. Dealt effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflictPreservation Specialist Horizon Realty Group Review initial interior inspection of bank assignment; take inventory of fixtures, appliances and overall condition. Obtain competing vendor bids for property repairs for bank/seller review. Review bids to ensure they are consistent, accurate and that the fees charged are competitive to market. Follow through initial bid through work completion. Responsible for ensuring that contractors complete job on time and complete each line item on bid to same quality as approved (i.e., brand ofappliance, grade of flooring, etc.) Submit final invoices to bank for vendor reimbursement and internal bookkeeping with QuickBooks and REO portals.Executive Assistant/Office Manager Catalyst Contact Centers Responsible for heavy calendar management, requiring interaction with both internal and external executives and assistants, as well as consultants, to coordinate a variety of complex executivemeetings Answer phones and direct all incoming calls to appropriate party promptly and efficiently Communicate and handle incoming and outgoing electronic communications on behalf of the Partners Develop recommend and implement policies and procedures for company manuals and employee handbooks Assist Partners with preparation of presentation materials Review and summarize miscellaneous reports and documents; prepare background documents and outgoing mail as necessary Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner Arrange travel schedule and reservations for executive management asneededADMINISTRATIVE ASSISTANT Supplied Administrative support services to the Office Manager. Plan, organize and control activities of the department. Participate in department goal and objectives. Develop recommend and implement policies and procedures for company manuals and employee handbooks. Analyze unit operating practices such as record keeping systems, forms control,office layout, and personnel requirements, creating new systems or revising established procedures. Used independent judgment in completing activities and operates under little supervision. Receive incoming telephone calls for the business, obtained caller's name, and forwarded calls to appropriate person or took messages. Made independent decisions concerning software and hardware purchases. Operates standard office equipment to include: multi-line telephone system, postage machine/scale, facsimile machine, computer/printer, and photocopy machine. Maintain an update and accurate calendar as well as schedule appointments and office meetings as requested. Prepare and confirm all travel and accommodation arrangements. Type correspondence and various documents and proofreads/distributes as assigned. File correspondence and documents as necessary. Assist with committee work (e.g. taking minutes) for committees chaired President and Vice President. Greet and screen incoming visitors in a professional manner and promptlynotifies appropriate person of their arrival. Perform other related duties as assigned.ADT Security01/01 to 01/02Customer Service/Collections Responded to customer requests and questions regarding security accounts. Analyzes and rectifies customer concerns using established procedures. Communicate with customers to resolve delinquent accounts and outstanding customer issuesReference by Request.

Respond to this candidate
Your Message
Please type the code shown in the image:

Note: Responding to this resume will create an account on our partner site postjobfree.com
Register for Free on Jobvertise