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PHONE NUMBER AVAILABLE or PHONE NUMBER AVAILABLE | EMAIL AVAILABLE
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Customer Service | Travel Arrangements | Reception | Event Planning and Execution | Report Creation | Scheduling
Accounts Payable/Receivable | Personnel Training and Supervision | Executive-Level Support | Vendor Relations
Meeting Coordination | Filing Systems | Account Management | Employee Payroll | Human Resources
- QUALIFICATIONS SUMMARY -
Loyal and hard-working administrative professional with over 20 years of experience and a proven history of
successfully directing administrative operations and providing individuals at all levels with comprehensive
administrative support. Excellent communication and interpersonal skills. Extensive experience liaising between
upper management, employees, clients, and vendors to facilitate effective communication. Excels at implementing
creative solutions and process improvements to solve problems and boost efficiency. Consummate professional
who always maintains the highest level of confidentiality and personal integrity. Self-motivated & very resourceful.
- CORE COMPETENCIES -
Friendly and positive team player who enjoys working in a collaborative atmosphere to reach common goals
Computer savvy and proficient in Microsoft Outlook, Word, Excel, and PowerPoint.
Computer savvy in Baylor College of Medicine's internal evaluation system - E*Value
Detail-oriented and places a premium on quality, accuracy, organization, multi-tasking, and time-management
Flexible and versatile; thrives in fast-paced environments; makes quick independent decisions and judgments
- PROFESSIONAL EXPERIENCE -
BAYLOR COLLEGE OF MEDICINE, Houston, TX 6/97 present
Department of Pediatrics
Administrative Coordinator III (Pediatric Core Clerkship Coordinator)
Acts as a key member of the academic team who manages day to day operations of the clerkship and participates in
the review/revision of the clerkship processes and procedures. Works directly with the Clerkship director, pediatric
faculty, preceptors and students and must be able to make timely decisions on behalf of the clerkship when
necessary. Cultivates strong professional relationships, communicates with all levels of personnel including but not
limited to executives (chairpersons, section heads), faculty, residents, fellows, and medical students. Utilizes
Microsoft Office applications to create documents, reports, and other educational materials. Creates internal and
external correspondence. Creates filing systems to ensure confidential records/documents are organized and easily
accessible. Must demonstrate the ability to think and act quickly in dealing with multiple situations, many of which
occur simultaneously. Excellent verbal and written communication skills, time-management and organizational
skills, including the ability to prioritize and accurately complete tasks independently and manage extensive email
content. Meticulous attention to detail, and proficiency in record maintenance and report development.
Function as the first-contact liaison to students, faculty, residents, community faculty, sites, and school
administration for any issues or questions relating to the clerkship.
Provide primary support for the clerkship director(s) in matters relating to the clerkship, and function as his/her
representative if requested
Prepare clerkship recruiting information packets for new sites and preceptors
Manage day-to-day operations of the student office and the clerkship, organize and prioritize necessary tasks,
initiate changes and resolve issues as they arise.
Thoroughly understand the curricular goals, policies, and standards of the clerkship, department, and medical
school.
Participate in the development of clerkship policies and procedures
Create and maintain clerkship rotation and clinical site schedules (i.e., call schedules, Lecture schedules, duty
hours, mid-rotation feedback, etc.) and be able to resolve scheduling conflicts to ensure that each student s schedule
meets his/her clerkship requirements
Develop and coordinate clerkship orientation for each rotation
Coordinate lectures and lecturers
Prepare materials as requested by the clinical faculty
Maintain this material in a secure electronic database
Facilitate student computer access to on-line scheduling, evaluation, badging and advising software system
Facilitate and maintain faculty access to on-line evaluation system (E-Value)
Proctor NBME Shelf exams
Provide assistance to students with questions and concerns related to the clerkships and to clinical site policies
and procedures
Process and prepare final grades for submission, including MSPE letters
Recruit faculty for clerkship didactics teaching
Monitor the student evaluation process and maintain complete and accurate student files
Prepare reports for data analysis
Interact with other educational departments (i.e., student affairs, medical education)
Participate in institutional, departmental, community, or national meetings as ongoing professional development
and to remain informed about current academic trends
Collect, review and submit documentation on core components to ensure 100% compliance with LCME
standards
Supervise support-staff members assisting with clerkship
Orient new faculty and residents to medical student education/guidelines/policies and procedures
Schedule and coordinate meetings and conference calls
Initiates check requests, cash requests, purchase orders and travel reimbursements
Maintains clerkship budget and supplies
Department of Physical Medicine and Rehabilitation
Academic Coordinator (Clinical and Research Fellowship)
Direct daily administrative operations and provide administrative support in the Department of Physical Medicine
and Rehabilitation. Cultivate strong professional relationships and communicate directly with executives
(chairpersons), faculty, residents, fellows, and medical students. Serve as the departmental liaison for accounts
payable. Utilize Microsoft Office applications to create documents, reports, brochures, manuals, and other
educational materials. Greet and direct visitors and field and direct incoming calls. Create internal and external
correspondence. Create filing systems to ensure confidential records/documents are organized and easily accessible.
Served as the administrative director and educational office liaison to the chairpersons of the Physical Medicine and
Rehabilitation Alliance educational committees. Organize meetings, prepare meeting agendas, and record meeting
minutes. Create monthly schedules for the continuing medical education lectures. Prepare residency/fellowship
applications for ACGME accreditation and/or internal review. Coordinate departmental CME activities (monthly
grand round lectures, host monthly CME committee meetings and track and record CME reports for accreditation).
Create tracking systems to monitor resident/fellow status. Submit confidential student grades and evaluations to the
student affairs department. Oversee administrative operations for the recruitment of applicants to fellowship
programs (e.g., schedule interviews, conduct facility tours, coordinate travel logistics, and process expenses). Plan
and execute numerous department-wide events including fall and spring social mixers and Medical Student
Education (MSE) activities (i.e., medical student lectures, courses, and elective/selective rotations)
Candidate's Name | Resume Page 2 | PHONE NUMBER AVAILABLE | EMAIL AVAILABLE
Department of Internal Medicine
Academic Coordinator (Clinical Fellowships and Academic Administration)
Coordinated meetings, create meeting agendas, and record meeting minutes. Analyzed date and create informative
committee reports. Prepared residency/fellowship applications for ACGME accreditation and/or internal review.
Created tracking systems to monitor resident/fellow status. Coordinated printing logistics for all marketing
brochures. Completed attending, resident, and fellow credentialing packets for processing at various healthcare
facilities. Provided administrative support to faculty and staff to assure continuity of operations. Duties included
but no limited to filing, meeting preparations, creating new physician binders/charts, delivering and distributing
mail, updating physician CV; assist clinic with patients/visitors (as needed), greet visitors, answer phones, resolve
caller issues or direct to appropriate person, maintain physician's daily calendar.
- EDUCATION
AAMC Clerkship Administrator Certification
Medical Terminology Certificate from BCM
University of Houston, Downtown Campus (20 hours)
University of Colorado, Boulder (40 hours)
- AWARDS -
Baylor College of Medicine s Administrative Professional of the Quarter (FY15 3rd Quarter)
Baylor College of Medicine s Administrative Professional of the Year 2015
- PRESENTATIONS
Workshop co-presenter. Creating the Dean s Narrative: The Write Way. 2018 COMSEP Annual
Conference. April 2018. Denver, CO
Workshop co-presenter. Professionalism Matters. 2019 COMSEP Annual Conference. March
2019. St. Petersburg, FL
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